Best Western Ottumwa Inn & Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Ottumwa Inn & Suites

Standard Room, 1 King Bed, Accessible, Bathtub
Exterior
Reception
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
2813 N Court Street, Ottumwa, IA, 52501
  • Iowa Heartland History Connection
    ‪2 min drive‬
  • Cedar Creek Golf Course
    ‪2 min drive‬
  • Memorial Park
    ‪3 min drive‬
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Ottumwa Inn & Suites

Hotel in Ottumwa with free breakfast and a health club
Along with an indoor pool, this smoke-free hotel has a health club and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Ottumwa Inn & Suites. During your stay, you'll be within walking distance of Iowa Heartland History Connection. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, bike rentals, and a playground
  • 27.1 mi (43.7 km) from Southern Iowa Fair
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Ottumwa Inn & Suites offers its guests an indoor pool and a health club. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served. Barbecue grills, a vending machine, and a picnic area are also featured at Best Western Ottumwa Inn & Suites. Self parking is free.

This Ottumwa hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Best Western Ottumwa Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 159 out of 610 reviews" "
Rating 8 - Good. 179 out of 610 reviews" "
Rating 6 - Okay. 103 out of 610 reviews" "
Rating 4 - Poor. 78 out of 610 reviews" "
Rating 2 - Terrible. 91 out of 610 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Katelyn

Travelled with group
Clean, updated hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
This has to be one of the friendliest hotel reception areas ever! Staff is so kind and helpful! Very clean and well maintained. This is definitely at the top of my list for Ottumwa Hotels.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Nice staff. Had to call twice at desk to have someone check me in.
Stayed 2 nights in Sep 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff could be more pleasant
Check in staff not very friendly but the hotel and room were comfortable and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find. Didn't really have anything that we didnt like.
Stayed 1 night in Sep 2024

10/10 Excellent

donara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lori

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Elda

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a musty/rotten smell. There was a hole in the wall by the bathtub with mold. Leaving the room the final time i teipped over the carpet at the door threshold...that was held down with a paper clamp
Stayed 10 nights in Aug 2024

10/10 Excellent

Shemesh, Romeoville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were extremely helpful and welcoming.
Stayed 1 night in Sep 2024

8/10 Good

DeAndre

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Millie

Travelled with family
Liked: Staff & service
Staff friendly but difficult to understand. Mirror was not clean at all. Grass needed mowed. We were in 208 right by the elevator. It opened and closed all night and was the noisiest elevator ever. I went into the hall because I thought someone was slamming their door over and over. We got very little sleep.
Stayed 1 night in Aug 2024

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Billy

Stayed 2 nights in Aug 2024

10/10 Excellent

Latasha

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Was quite pleased with staff Toilet needed better cleaning
Stayed 2 nights in Aug 2024

10/10 Excellent

Viki

Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, amenities
Nice staff, room and breakfast
Stayed 1 night in Jul 2024

6/10 Okay

john

Travelled with partner
Assigned handicapped room for some reason. Certainly clean and quiet. Shower control worked in reverse-should your check-in alerted me to this Staff accommodated cyclist with very early breakfast service Hotel Laundry not working
Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carmela

Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Stayed 2 nights in Jul 2024