Quality Inn And Suites Ottumwa

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn And Suites Ottumwa

Indoor pool
Pillow-top beds, desk, iron/ironing board, rollaway beds
Lobby
Lobby
Pillow-top beds, desk, iron/ironing board, rollaway beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
125 W Joseph Ave, Ottumwa, IA, 52501
  • Cedar Creek Golf Course
    2 min drive
  • Ping's Cozy Cafe
    6 min walk
  • Ottumwa Station
    5 min drive
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    8 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn And Suites Ottumwa

Hotel in Ottumwa with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn And Suites Ottumwa offers 91 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at Quality Inn And Suites Ottumwa, you'll be within walking distance of Cedar Creek Golf Course. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Cedar Creek Golf Course and a few minutes from Iowa Heartland History Connection
  • Pets welcome for a fee
Quality Inn And Suites Ottumwa offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. The business-friendly Quality Inn And Suites Ottumwa also features multilingual staff, a picnic area, and coffee/tea in a common area. Self parking is free.

This Ottumwa hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 132 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Ottumwa
Quality Ottumwa
Heartland Hotel Ottumwa
Quality Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel
Quality Inn And Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel Ottumwa

Quality Inn And Suites Ottumwa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 186 reviews" "
Rating 8 - Good. 69 out of 186 reviews" "
Rating 6 - Okay. 28 out of 186 reviews" "
Rating 4 - Poor. 15 out of 186 reviews" "
Rating 2 - Terrible. 8 out of 186 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Very kind and courteous. Obvious attention to detail.
Stayed 1 night in Sep 2024

6/10 Okay

Ed

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thoughtful clerk saw my handicmap and upgraded for free to a larger room close to outside door. Only hotel on our trip that served bacon for breakfast. Yay!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
easy tobgetbto and easybparking
Stayed 1 night in Sep 2024

6/10 Okay

Weston

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable room! Way better than I expected from a Quality Inn! Everything was updated and the blackout shades were a HUGE bonus!
Stayed 2 nights in Jul 2024

8/10 Good

Brian, Omaha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was clean and comfortable. Breakfast was very good. Main problem we had was we were there July 5th and people kept lighting off fireworks till 3am.
Stayed 2 nights in Jul 2024

4/10 Poor

Cody

Travelled with family
Disliked: Property conditions & facilities
Overwhelming Damp and cleaner smell. The room felt damp the entirety of our stay. The outside looks rundown. Even the 2017 award banner over the entrance looks bad.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was okay except the bed was uncomfortable.
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Linda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didn't feel safe at times and the property outside was very run down and the staff was friendly but I felt they were drinking
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in May 2024

8/10 Good

PEGGY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drive and parking area are filled with broken concrete and pot holes. Three storage containers were in the parking lot. I assume they were for a remodel because the interior was nice and clean. Breakfast offered a good variety. Pool was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Liked: Staff & service, amenities, property conditions & facilities
Idk
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and service

6/10 Okay

Benjiman

Liked: Cleanliness, staff & service
I liked that the rooms were updated in their look and style and it also included a Pool. The Staff also took care of the request I made for additional towels and toiletries. What I didn't like was the accessibility to the parking lot and the amount of potholes and limited parking there was. Parking lines were faded, so lots of people were double parking. Large groups of people were hanging outside the entrance smoking and drinking (around 20 per night, every night I was there), and within the Lobby area. Drink machines didn't work either, nor sell water, and the Pool area had black mold on the ceiling.
Stayed 3 nights in Mar 2024

8/10 Good

Susan, Marshfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside was over grown and many old junk cars, branches all over. Otherwise all the rest was great.
Stayed 1 night in Mar 2024

8/10 Good

Angelena

Stayed 3 nights in Feb 2024

2/10 Terrible

Judy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok
The room had didn’t have much light even with all the lights on. Vending machine at my money a few times. Only had one bag to use. I use for dirty clothes and there were 2 people
Stayed 1 night in Jan 2024

6/10 Okay

Julia

Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cassandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Janelle

Travelled with partner
Liked: Cleanliness, staff & service
Had no water for a shower and had to be moved to another room.
Stayed 1 night in Nov 2023