Surrey Motel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surrey Motel

Standard Room, 1 King Bed
Standard Room, 2 Double Beds
Desk, free WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
2750 Columbus St. , Ottawa, IL, 61350
  • Washington Square Park
    3 min drive
  • Appellate Court
    3 min drive
  • Tangled Roots Brewing Company - The Lone Buffalo
    3 min drive
  • Peru, IL (VYS-Illinois Valley Regional)
    21 min drive

Room options

Standard Single Room, 1 Bedroom, Microwave

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 1
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

Surrey Motel

Motel in Ottawa with free parking
This motel features free use of bicycles, a 24-hour front desk, and free self parking. WiFi in public areas is free. Housekeeping is available on request.
Surrey Motel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Surrey Motel, you'll be within walking distance of Appellate Court. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Onsite recreation includes complimentary bicycles
  • Just a 3-minute drive from Washington Square Park and a few minutes from Appellate Court
Surrey Motel offers its guests room service (during limited hours). WiFi is free in public spaces. Self parking is free.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Room service available

Things to do

  • Free bike hire

Family friendly

  • Microwave
  • Fridge

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Surrey Motel Ottawa
Surrey Motel
Surrey Ottawa
Surrey Motel Motel
Surrey Motel Ottawa
Surrey Motel Motel Ottawa

Surrey Motel Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 82 reviews" "
Rating 8 - Good. 27 out of 82 reviews" "
Rating 6 - Okay. 19 out of 82 reviews" "
Rating 4 - Poor. 11 out of 82 reviews" "
Rating 2 - Terrible. 10 out of 82 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rose m

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite not fancy clean friendly owners no one bothered me it was close to my horse I will come again
Stayed 1 night in Jul 2024

6/10 Okay

Pancho

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The motel was ok. Needed some updates. Staff and owners were nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Business traveller
Liked: Staff & service
The only thing I didn't like, was that the water temp in the shower was hard to control.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff

8/10 Good

Matthew

Stayed 1 night in Nov 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very nice. older, but good location, excellent price. Easy.
Stayed 1 night in Sep 2023

6/10 Okay

Sylvia

Travelled with partner
Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Stayed 1 night in Aug 2023

6/10 Okay

Patricia A

Disliked: Property conditions & facilities
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Stayed 1 night in Aug 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Genevieve

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smell like mold and you could feel every spring in the mattress
Stayed 3 nights in Jul 2023

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were professional, prompt, and caring. Ty
Stayed 1 night in Jul 2023

4/10 Poor

Joanna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didnt even stay went in my room smelled terrible, people hanging outside like they were waiting for someone. I left. Thr office was a mess. Stuff piled up everywhere outside. The roo. Smelled moldy
Stayed 1 night in Jul 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

holly

Stayed 3 nights in Feb 2023

2/10 Terrible

linda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's name should absolutely not be associated with this property. The dirt, grime and filth were unimaginable ! The shower didn't work properly and only offered a 'drip'. When I was handed the room key, it was black with filth and sticky. I went to my car to get my sleeping bag, layed that down and slept in it. Before resuming travel the next day, I took it to the laundromat. If you would credit my card for that room, you will be praised and I would be eternally grateful. I didn't expect the Ritz; but, certainly didn't expect to sleep in squalor and filth. Thank you, Linda M Weber, (I am a senior citizen) the faster you disassociate yourself, the better off in the future you will be.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Wow. This motel didn't look like much from the street, but the room was super-clean, and the TV--amazing! It was a 60" or larger television. Wow. The bathroom could use a little bit more fit and finish; there were a couple of places where grout was missing. The furnishings were dated, but in good condition. We were only there for one night, on our way to see family, but for a 1-night stay, the Surrey Motel was perfect for us.
Stayed 1 night in Oct 2022

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
No amenities other than tv. Drapes wouldn't open. Friendly desk clerk.
Stayed 1 night in Oct 2022

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

6/10 Okay

Jose

Liked: Staff & service
Refrigerator had an old pizza from the previous guests.
Stayed 1 night in Sep 2022

8/10 Good

MIKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and good location
Stayed 1 night in Jul 2022

10/10 Excellent

Albert

Stayed 1 night in Jul 2022

6/10 Okay

Ronald

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022