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Arlo, BW Signature Collection

2.0 star property

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Photo gallery for Arlo, BW Signature Collection

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)
Full-sized fridge, microwave, oven, stovetop
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, National Arts Centre
    ‪2 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Arlo, BW Signature Collection

A 24-hour fitness center, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a convenience store are onsite. Housekeeping is available on request.
Arlo, BW Signature Collection offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Ottawa hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Arlo, BW Signature Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a 24-hour gym, and concierge services are available.
  • Free WiFi
  • Amenities include locker space, convenience store, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean accommodations
  • Just a 3-minute walk from Rideau Canal and 5 minutes by foot from Parliament Hill
  • Dogs welcome for a fee (restrictions apply)
Arlo, BW Signature Collection offers its guests a 24-hour fitness center, gift shops/newsstands, and concierge services. WiFi is free in public spaces. Arlo, BW Signature Collection also features laundry facilities, a convenience store, and an elevator.

This Ottawa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift (91 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay), plus a CAD 170 deposit
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Arlo, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 877 out of 1368 reviews
Rating 8 - Good. 316 out of 1368 reviews
Rating 6 - Okay. 101 out of 1368 reviews
Rating 4 - Poor. 26 out of 1368 reviews
Rating 2 - Terrible. 48 out of 1368 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and perfect for our quick stay. The food was also decent, but we were hoping for at least a protein like eggs or cheese in the breakfast selection. Overall, our stay was fantastic, and we got a deal at an affordable price. We will surely recommend this place to our friends who wants a quick and accessible tour in Downtown, Ottawa.
Stayed 1 night in Feb 2026

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby, breakfast area, and gym appeared very new and clean. The rooms were also very clean, but it seemed like some appliances had been through some use. Not a problem though, everything still functioned well. In the kitchen portion of the room, dishwasher pods, sponges, and soap are provided. Basic utensils (and more) are also provided. Overall, this place was a great value. Cheaper than other hotels in the area but very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Akash

Stayed 1 night in Feb 2026

10/10 Excellent

Jaydin

The staff was friendly and the rooms were
Stayed 2 nights in Feb 2026

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, amenities
We booked a room for two nights indicating clearly that there would be two people staying. We were given a room with only one chair and enough coffee for one person. There were no drawers to put our things and only a standing rack in the corner big enough for two winter coats and two sweaters. There was no direct line to the reception. There was no way to even leave a suitcase open somewhere as there was no space to circulate. There were no privacy curtains. If you wanted to change, you had to close the blinds and turn on the lights. At night, it was impossible to sleep due to some alarm type device that shone blue light through the room. The heater made so much noise, we actually thought that there was an animal trapped in the walls. If we wanted to speak to them we had to make a long distance call from our out of town phone. No room service for three days. All this, we were willing to ignore. What did not go over at all was being woken up at 4 am on the first night to the odour of marijuana coming from an adjacent room. The odour was so strong it woke us up. It happened again the next morning when we went to breakfast. We spoke to the people at reception who didn’t do anything about it despite us telling them to go up and check (since it was still going on). We had the same experience the following night despite our complaints. As we asked for a refund, we were told by the person at the front desk that they would talk to their manager all the while printing out our receipt
Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Number 1
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026

6/10 Okay

Hayley

Stayed 1 night in Feb 2026

8/10 Good

Ader

Stayed 1 night in Feb 2026

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2026

4/10 Poor

Mike

Business traveller
Disliked: Staff & service, amenities
Key code on the doors vs traditional electronic card felt like i was staying in a place that rents the room by the hour. Heater could not get the room above 70 degrees and I ran it all day and night.
Stayed 1 night in Feb 2026

10/10 Excellent

Birinder

Stayed 2 nights in Feb 2026

10/10 Excellent

Jenny

Business traveller
staff, the service, the attitude, and the cleanness of the room
Stayed 2 nights in Feb 2026

10/10 Excellent

Marc, Montreal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great to have a functional kitchen, helps to reduce eating restaurants. The front desk staff were fantastic.
Stayed 3 nights in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Feb 2026

8/10 Good

Hope

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff were wonderful. The suite was clean. Where they could do much better is the continental breakfast - it was not well thought out in terms of guests with any dietary restrictions: Available were one type of muffin - chocolate, fruit turnovers also 1 type only, There were no cereals, toast or bagels as options. There were a few low quality yoghurt options and a few bananas, apples and oranges.
Stayed 1 night in Feb 2026

2/10 Terrible

Sujeewa

Stayed 1 night in Feb 2026

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
We needed a place overnight since our heater broke at -38 in the late afternoon. We were very happy how fast we and affordable we could get a room. It was really clean and didn't need to worry about anything is the 1 bedroom suite we got. The staff was really friendly and the place was very nice all together.
Stayed 1 night in Jan 2026

10/10 Excellent

Bozena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Stayed 2 nights in Jan 2026

10/10 Excellent

Hosea

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arlo had just reopened under Best Western when we stayed. We were in town for a funeral but we were also walking distance to Winterlude, the canal and any other amenity or activity we could want. We were upgraded to a beautiful suite at their suggestion, the gracious hotel manager even took our bags up to our room with us. Rooms are well appointed, stylish, clean. Huge games room in the basement that we didn’t use but checked out. Would definitely come back with our kids. Grab and go breakfast, staff always smiling, great music playing every time we came in and out. Cannot recommend enough. Just the upgrade the old Sonder needed. Thank you Arlo! We will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Katerie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and very welcoming staff
Stayed 1 night in Jan 2026

10/10 Excellent

Yanyu

Stayed 3 nights in Jan 2026