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Residence & Conference Centre - Ottawa West

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Front of property
Suite, 2 Bedrooms | Private kitchen
Suite, 2 Bedrooms
Suite, 2 Bedrooms | Bathroom
Suite, 2 Bedrooms | Private kitchen

Reviews

7.0 out of 10

Good

Apart-hotel

2 bedrooms1 bathroomSleeps 446 sq m

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Outdoor space
  • Kitchen
  • Air conditioning

Explore the area

Map
1385 Woodroffe Ave., Ottawa, ON, K2G 1V8
  • Algonquin College
    1 min walk
  • Restaurant International
    2 min walk
  • Confederation Station
    8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    19 min drive

Room options

View all photos for Suite, 2 Bedrooms

Front of property

Suite, 2 Bedrooms

  • 46 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4

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About this property

Residence & Conference Centre - Ottawa West

Apartment with kitchenette, steps from Algonquin College
This smoke-free aparthotel features self parking, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a convenience store, a picnic area, and a TV in a common area are onsite. The apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchenette with a refrigerator and a microwave, as well as a dining area.
This aparthotel offers 525 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers.

This Ottawa aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Our customers tell us they can't get enough of the helpful staff at this aparthotel. During your stay, you're just a quick walk from Algonquin College. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge). Built in 2003, this budget aparthotel has 525 apartments on 5 floors. The apartment includes amenities such as free WiFi and a kitchenette.
  • Air-conditioned apartment with kitchenette, dining area, and full-sized refrigerator
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include convenience store, laundry facilities, and a car charging station
  • Steps from Algonquin College and a 5-minute drive from Nepean Sportsplex
As a guest of this aparthotel, you'll find a vending machine, a picnic area, and laundry facilities. Public spaces have free WiFi. This aparthotel also features a convenience store, an ATM, and a television in a common area. For a fee, parking is available.

This Ottawa aparthotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Uncovered self parking on site (CAD 6.25 per night; includes in/out privileges)
  • Electric car charging station on site

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge (full size)
  • Microwave

Bedrooms

  • 2 bedrooms
  • Bed sheets provided

Bathrooms

  • 1 bathroom
  • Shower
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Phone
  • Vending machine
  • Corner/local shop
  • 24-hour front desk
  • ATM/banking services
  • Free local calls

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 525 rooms
  • 5 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 6.25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Hotel Ottawa West
Residence Ottawa West
Algonquin College Residence Hotel Ottawa
Residence Conference Centre Ottawa West
& Conference Ottawa West
Residence Conference Centre Ottawa West
Residence & Conference Centre - Ottawa West Ottawa
Residence & Conference Centre - Ottawa West Aparthotel
Residence & Conference Centre - Ottawa West Aparthotel Ottawa

Residence & Conference Centre - Ottawa West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 304 out of 1540 reviews" "
Rating 8 - Good. 567 out of 1540 reviews" "
Rating 6 - Okay. 369 out of 1540 reviews" "
Rating 4 - Poor. 155 out of 1540 reviews" "
Rating 2 - Terrible. 145 out of 1540 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jinesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice place and easily accessible place to stay. Glad that I found this place as a last minute option and it went really well. The rooms were neat and fairly maintained. It was a bit difficult to locate this building as its in a huge college campus and you will need to follow the directions in your booking(if booked online). You will need to thoroughly read the email to uncover the deal code for the parking discount, else you'll have to pay a bigger amount. Overall, a fairly good deal for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Anna

This property is not suitable for older guests with mobility issues. there is too much walking required. Also, front desk clerk interrupted my check in process several times to tend to student needs, so whole check in took much longer than it should have.
Stayed 1 night in Aug 2024

10/10 Excellent

Reginald, Scarborough

Liked: Cleanliness, property conditions & facilities
The customer care was very reliable and friendly
Stayed 3 nights in Aug 2024

6/10 Okay

Marlene

Disliked: Cleanliness, amenities
While the room was large (2 bedrooms), the room smelled of smoke even though it's supposed to be a non-smoking facility. There was someone else's dirty socks on the chair and popcorn on the floor. The kitchenette was good but no bottled water. There is no TV. There was no indication in the room how to access the internet or even the front desk. I had to resort to calling from my cell phone to get anyone and the young man was clueless. I happen to have just bought some room spray so that really helped. You hear everyone in the halls so you have to hope for a less busy time. The main entrance is closed so I had to walk a long way in the pouring rain with my luggage and that was frustrating. One of the elevators was out of order and it is a ridiculously long way to lug your luggage to the other elevator. They had shampoo but no conditioner and no lotion. The bed was okay but they could actually use warm blankets - luckily I had a heating pad with me to keep me war - not a great value for the money at all. I will stay at a hotel next time where all of these concerns will not be an issue.
Stayed 1 night in Aug 2024

8/10 Good

Kerry

Travelled with family, Travelled with group
Liked: Cleanliness
For a short overnight stay the property was fine. Price was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Camilia

Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The towels from day one weren’t even dry by the end of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebunoluwa ?

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Michèle

Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Convenient enough for the amount of time we were there. Staff was friendly and welcoming. Only real downside was the beds were very firm and squeaky simply when you turned around or adjusted yourself in bed. Otherwise good enough for inexpensive accommodations and close to several amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Tiara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this property and had the worst experience in my life. First , the cleanliness of the room was horrible , the bathroom was not properly cleaned at all. Then the AC stopped working. I went and conveyed all these concerns to the front desk but it’s just a bunch of students who don’t care or have no control. Then my keycard stopped working multiple times. On top of that , both me and my husband got staph infections 2 days post staying here. I asked for a refund for how bad the stay was and they would not give it citing that I never said any concerns and their policy which to me was not true and is complete crap. Horrible experience would not recommend for anybody even if it is cheap.
Stayed 7 nights in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and safe. Easy check in. Good bus transportation. For parking, do not use Honk app to pay for parking with credit card. My CC got stolen on Honk app and I had to cancel the card. Do not use any QR codes or use Honk app to pay online for parking with Credit card. Also do not use open wifi for Credit card transactions on line.
Stayed 3 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
I’ve never written a bad review in my life before but this place was horrible. Signage was nonexistent. Called the front desk and had someone eating food or chewing gum give very poor service. When we found the parking the front entrance was under construction and we had to use a side entrance. They didn’t have our reservation as “it was a glitch in the system” when I showed them my Expedia confirmation. It took 30 minutes and we finally got a room. We got to the room and it smelled of cigarette smoke and disinfectant trying to mask the smell. The mattresses were lumpy and there was no tv in the room. I honestly think they put us in a room under renovation as they were sold out when another person from the football team went to book. When I went to the front desk they were not willing to do anything for us. I asked to cancel my reservation as it was a refundable / cancellable reservation and they said because it was after 2pm they wouldn’t. We ended up leaving and going to another hotel. Highly would not recommend this place!! Spend the little extra and go elsewhere!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Hoang son

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Tiberiu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was very quiet and clean. Students were quite accommodating and pleasant. Will definitely stay there again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Khalid

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tim and Vicki

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Excellent value for money. Very clean and comfortable for a few nights. Friendly and knowledgeable staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashu

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, room comfort
Excellent stay for a family or 2 couples on a budget
Stayed 1 night in Jul 2024

4/10 Poor

Reiner

Travelled with family
Disliked: Property conditions & facilities
It was noisy at the hallway and I can hear it inside the room. I did not like the bathroom, it's not so clean and the Shower is terrible that it take longer time to make my hair wet.
Stayed 1 night in Jun 2024

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Parking is NOT free, need to pay.
Stayed 1 night in Jun 2024