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Ottawa Embassy Hotel & Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ottawa Embassy Hotel & Suites

Executive Suite, 1 King Bed with Sofa bed | Living room
Property grounds
Coffee/tea maker
Bachelor Suite 2 Queen Bed
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
25 Cartier St, Ottawa, ON, K2P1J2
  • Elgin Street
    1 min walk
  • Rideau Canal
    3 min walk
  • Ottawa City Hall
    7 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Bachelor Suite 1 King Bed

Bachelor Suite 1 King Bed

Bachelor Suite 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite 2 Queen Bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

One Bedroom Suite 2 Queen Bed

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Executive Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bachelor Suite 2 Queen Bed

Bachelor Suite 2 Queen Bed

Bachelor Suite 2 Queen Bed

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Junior Suite, 1 Queen Bed with Sofa bed

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Queen Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Deluxe Queen Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (2045)
The price is €136
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

About this property

Ottawa Embassy Hotel & Suites

Hotel with a fitness center, a short walk to Rideau Canal
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, self parking, and a meeting room are onsite.
Ottawa Embassy Hotel & Suites offers 140 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Ottawa Embassy Hotel & Suites. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Rideau Canal and 8 minutes by foot from University of Ottawa
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ottawa Embassy Hotel & Suites offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Ottawa Embassy Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Cooper's Creative Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 25.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 180 ft (CAD 30 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 14-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cooper's Creative Kitchen

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay, plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 20 per person
  • Self parking fee: CAD 25.00 per day (in/out privileges)
  • Nearby parking fee: CAD 30 per day(180 ft away; open 24 hours)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Embassy Hotel Ottawa
Embassy Ottawa
Ottawa Embassy Hotel
Ottawa Embassy
Embassy Hotel Suites
Ottawa Embassy & Suites Ottawa
Ottawa Embassy Hotel & Suites Hotel
Ottawa Embassy Hotel & Suites Ottawa
Ottawa Embassy Hotel & Suites Hotel Ottawa

Ottawa Embassy Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1070 reviews" "
Rating 8 - Good. 340 out of 1070 reviews" "
Rating 6 - Okay. 138 out of 1070 reviews" "
Rating 4 - Poor. 62 out of 1070 reviews" "
Rating 2 - Terrible. 57 out of 1070 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

alaa

Travelled with family
Disliked: Amenities
The hotel room not so clean and the AC so loud not only my room. I found out every room in this hotel. The AC is so loud we asked for the service room to check the noise and they say sorry that’s for every room when you go to bed just turn it off so this is how the solve the problem. Anyhow, I don’t recommend this place. There is many hotels in the same area, maybe it’s better, but the area it’s good centre to walk to the parliament and other shopping
Stayed 3 nights in Aug 2024

8/10 Good

Setareh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Khaled

Liked: Staff & service
Stuff is very kind. Rooms are not very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Liked: Amenities
Nic property
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t fall for the pictures
First, a great location. Downtown but off the main streets, so quiet. Near the canal and walkable to a lot of downtown Ottawa. Recently renovated, yes. But the work is quite badly done. Pictures look fine. Real life looks rougher. The nicest part of the place is the hallways on each floor. From there, downhill. One elevator out of service meant an agonizingly slow traverse from lobby to room. Staff were unsure when it would be fixed as it had already been out of service so long. We had a “luxury” one bedroom suite — ie a corner room. The entry foyer and living room were huge, just a bit rough around the edges — literally. Unfortunately the tiny bathroom and bedroom were hard to navigate. The bedroom offers no space to unpack clothes or even to open two suitcases. For a suite hotel, this is a big miss. Doors open into doors and the. The bed frame took us out at the shins more than once as we tried to navigate the space. The tiny bathroom has very little space to move and not a lot of room to put one’s toiletries. Again, in a suite hotel, a miss. Balcony was unusable — it was covered in filth and mildew. Windows also needed a deep clean and blinds needed replacing. Kitchen is minimally equipped and suffered the worst of the cheap renovation. Glassware and dishes were spartan and stuck to the cabinet paint. We were simply not comfortable so we left after one night. For the same price one can stay in much less depressing surroundings downtown.
Stayed 5 nights in Aug 2024

10/10 Excellent

Celine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and courteous staff
Stayed 1 night in Aug 2024

2/10 Terrible

Ryleah

Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jong Suh

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt welcome from the moment we checked in until we checked out. Room was very spacious and clean. Perfect for our family. Would definitely recommend and stay here again
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A decent place, but for the $ it SHOULD be better
A really nicely appointed room. There is good & bad to this review though. We had a king suite, with a living room, kitchenette, bathroom and balcony. The beds were super cozy, and the bathroom was recently nicely renovated. The livingroom was spacious, and the kitchenette had everything you might need. Unfortunately the rooms need more attention to detail. There were no blankets for the beds (they DID eventually bring them!). The remote for the TV was broken (they DID replace it!). Other stuff? The balcony was grungy, with old metal chairs that no one would likely ever sit in. There were three burnt out lightbulbs in our suite (at this point I didn't even bother informing them any more). One of the elevators was out of service for our whole stay. Lonnnnng waits and 8-10 people squashed in the one working one every time. Parking costs SHOULD be better advertised, and/or included in the price, not appear as an 'optional' add-on. Who DOESN'T have a vehicle when visiting a city as a tourist? The location is awesome for downtown and easy walking to Parliament district, Sparks St, many pubs and restaurants, & Byward Market. A nice/safe place to stay. But as my title says, "For the money charged, it SHOULD be better than it is". If I could get a killer rate, I WOULD stay again despite the aesthetic & amenity issues.
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Josephine

Room was clean, spacious and comfortable with microwave, mini fridge and coffee maker. Has it’s own restaurant, and is within walking distance to many tourist attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Great location to walk to Parliament Hill the Rideau canal and Elgin Street for restaurants and bars. On site restaurant was nice. Service was good. Parking garage under the building was very convenient. Deacon Brodies was a fun Scottish bar.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, près de la rue Elgin où plein de restaurants. À peine 10-15 minutes du centre. Beau cartier. Je recommande.
Stayed 2 nights in Aug 2024

4/10 Poor

Agam

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checked in around 11 PM, initially the room alotted to us had a broken bathroom door. After checking with reception, desk staff mentioned he can't do anything about it. After several requests he said to change the room and mentioned that they only have 1 more room, he doesn't know about the condition of the room and to check it yourself. He was extremely rude and didn't helped in anything with the room switching and even told me to leave the hotel if you have any problem. This whole discussion and switch took us 2 hours i.e. 1 AM at night. Moreover they didn't had any parking available (actually they never have, verified it next day also.) They gave some nearby options had to search the area in the middle of the night. Room was big, with a balcony, has kitchen, stove and even utensils. Next day after coming back from the visit, bith the key cards stopped working. It took me 30 mins at the reception (long queue with only 1 working desk) with family & kid waiting outside d room. They only have 2 elevators (no service elevator) & 1 of then was not working during our visit. 1 elevator for 11 floors made the whole hotel chaotic. During checkout we had to wait almost an hour for the elevator, all the guests were forced to even go up the floor with the elevator to get a place. On top of this the hotel staff in between occupied the whole elevator just to carry towels. Even after several complaints and requests the hotel manager didn't called me back or apologized in anyway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Stayed 1 night in Aug 2024

6/10 Okay

tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff were kind however, broken elevator, loud neighbours and room smelled like cat pee
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience, the room was exceeding expectations. Will return in the future hopefully!
Stayed 1 night in Aug 2024

8/10 Good

Cici

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for a short stay
Room was spacious but lack some fundamental furniture, e.g. there is only one chest in the bedroom, no table for laptop and no chair. Room is clean on surface, but won't pass close inspection. There was a constant noise in my bedroom on my first night stay. It was a hot day, so maybe the AC was running all night long and hence the noise. I could even hear the noise in the hallway. My unit wasn't serviced during my stay. Not sure if they just missed it. Overall, I get what I paid for, and I do like the kitchen.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
For the amount I paid to stay here I was dissapointed with the experience. The room was nice and the hotel was clean. But they didnt have parking for starters, the remote controller didn't work, the bathroom didnt have a proper lock on it, and the balcony was dirty. Not enough coffee or tea for four people staying in the room. Requested more towels and waited for a very long time. The hotel resturant is overpriced and you dont get what you pay. They also charged me an extra person fee when we had four people with two queen beds. Dont stay here unless you want to waste your money. Go elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sébastien

Travelled with group
Liked: Cleanliness, staff & service, amenities
Très près du festival où nous souhaitions aller. Chambre propre et rénovée. Balcon bien apprécié. Le personnel est souriant et professionnel.
Stayed 1 night in Aug 2024

8/10 Good

Tetiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay as it is so close to all monuments and famous places, buildings etc
Stayed 2 nights in Aug 2024