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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Indoor pool
Exterior
Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe
Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Elgin Street
    12 min walk
  • Canadian War Museum
    14 min walk
  • National Arts Centre
    15 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    19 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior
Lord Elgin Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2086)
The price is €169
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Lord Elgin Hotel

About this property

Homewood Suites by Hilton Ottawa Downtown

Eco-certified Ottawa hotel in Downtown Ottawa with free breakfast
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Homewood Suites by Hilton Ottawa Downtown. During your stay, you're just a quick walk from Library and Archives Canada. You'll find features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Tulip Restaurant & Bar
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 1-minute drive from Parliament Hill and a few minutes from University of Ottawa
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The eco-certified Homewood Suites by Hilton Ottawa Downtown also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (4715 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1015 reviews" "
Rating 8 - Good. 230 out of 1015 reviews" "
Rating 6 - Okay. 68 out of 1015 reviews" "
Rating 4 - Poor. 39 out of 1015 reviews" "
Rating 2 - Terrible. 23 out of 1015 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel employees were all very helpful, professional, civilized. They went above and beyond to solve certain little problems I had during my stay with other stakeholders such as delivery people and restaurants (I am cœliaque, had a show and by the time I returned to the hotel almost all restaurants were closed). Honestly, the level of service I was provided with was really high. And nothing to say about the services the hotel was supposed to deliver: they did it with a smile and even helped with again other things they had nothing to do about. Also a kids friendly hotel, and I mention it since even in certain other 4 to 5 hotels I’ve been in, it’s not always the case… Congrats to the team: I felt like I was home.
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay here over all. Staff was very lovely and the breakfast buffet was included in our room package. The have a convient snack store in the lobby that also sold board games which I thought was really neat. Unfortunately I couldn't swim so my only real complaint is very minor and it's that the pool room is very warm to sit and watch the kids play in the pool.
Stayed 7 nights in Aug 2024

6/10 Okay

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
Amazing hotel, breakfast was delicious! The staff are so kind and amazing. My only complaint is there is not lightweights in the gym ie 3, 5, 8, 12 lbs.
Stayed 4 nights in Aug 2024

8/10 Good

Francis

Stayed 1 night in Aug 2024

10/10 Excellent

Emmanuel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay with my family. I’ll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great stay. I will be back!
Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Suites have fridge, freezer, dishwasher, half-range. Pool, workout room. Above average breakfast buffet. Friendly staff. Walking distance to Parliament buildings. Minor Cons: Reserved 4 people in a King with sofa bed; had to call down to get the sofa bed made with sheets and pillows. In-room safe was already locked. Again another call to get security to unlock the safe. Not enough hooks for towels (seems to be a trend in many hotels these days.) Rooms above the 10th floor have only 2 accessible elevators.
Stayed 3 nights in Aug 2024

6/10 Okay

Harold

Liked: Staff & service, property conditions & facilities
It was okay. Breakfast was goog.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay at this Hotel
Our stay at Homewood suites was above and beyond what we expected. The room was large and fully equipped for all our needs. Full kitchen with all amenities, comfortable bed, very clean and pretty soundproof. I always have issues in other hotels with noise in the hallways and rooms on either sides ... no issues at Homewood Suites.The front desk staff were incredible and friendly. Help us with all our questions and requirements. Thank you so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice stay with great location to explore the sites in Ottawa by foot. Friendly and accommodating staff. Rooms were clean and well appointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherba, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hilton for 2 nights. Extremely convenient location. Excellent staff service, very clean and safe. Was an excellent stay. Plus a really good breakfast was included. Would highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great about the property, and room. Great hotel. As with every where you go, you have some staff that are great and a sprinkle that could use some more people skills
Stayed 3 nights in Aug 2024

10/10 Excellent

Amelie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen Trahey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 1 night in Aug 2024

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous, and the view of the river from the 16th floor was beautiful! Damon, the concierge, was super helpful and kind, and chatted with us every time we passed by, and let us know about a fireworks competition that was happening while we were visiting. The rooms were huge and having a kitchen was great! The only downside I’d say is the breakfast… while included, it wasn’t great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Clean modern hotel! comfy beds Full kitchen. Parking $$ wonderful breakfast! Staff were friendly and helpful!! Will stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanya

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very good. The room was clean and the kitchen had everything that we needed. I loved having large sized toiletries. The morning breakfast was healthy and delicious. The negative was the broken elevator.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Canada’s Capital
Excellent stay in Canada’s Capital. Easy walk distance to Sparks Street and Parliament Hill. Clean, modern, and well cared for. Excellent variety at breakfast. Parking garage on site was convenient but limited height restriction (5’-9”, ok for mid-sized SUV/CUV without roof racks).
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Totally happy with our stay.
Stayed 1 night in Aug 2024

8/10 Good

SERGIO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean room and nice amenities.
Stayed 3 nights in Aug 2024