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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Exterior
Exterior
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Canadian War Museum
    ‪14 min walk‬
  • National Arts Centre
    ‪15 min walk‬
  • Rideau Centre
    ‪16 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, (2178)
The price is €208
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Lord Elgin Hotel

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near Byward Market Square
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Homewood Suites by Hilton Ottawa Downtown. During your stay, you're just a quick walk from Sparks Street. You'll find features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Tulip Restaurant & Bar
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 1-minute drive from Parliament Hill and a few minutes from University of Ottawa
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (4715 square feet)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1033 reviews" "
Rating 8 - Good. 229 out of 1033 reviews" "
Rating 6 - Okay. 70 out of 1033 reviews" "
Rating 4 - Poor. 39 out of 1033 reviews" "
Rating 2 - Terrible. 27 out of 1033 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé
Personnel très sympa et souriant. Buffet parfait. Nous étions 4 filles dans la chambre nous avions un divan lit vraiment pas confortable en nous sommes 2 filles de petites tailles pour le divan lit.... Chambre bien équipée. Près du parlement. Piscine assez fraîche.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok, but could be better
Shower head was broken, tv remote broken, pool was freezing cold and there was such a huge lineup for the free breakfast, we had to go out to eat. Also, only 2 elevators for such a big hotel meant having to wait more than 5 minutes in the morning. The room otherwise was big and comfortable enough. Hotel very well situated.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious (loved the kitchen), quiet, convenient walk to places, safe area, easy and convenient parking. comfortable & home like stay.
Stayed 2 nights in Oct 2024

8/10 Good

rares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anna, Halfmoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good for max 2 people. I just want to warn - don't rely on the sofa bed - the mattress is so thin, it's impossible to sleep there. The breakfast is free, however on Sunday there was a big line, we were waiting in line for 20 minutes to get seated.
Stayed 3 nights in Oct 2024

8/10 Good

Ron Ombao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 2 nights in Sep 2024

8/10 Good

edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and affordable hotel. The room looked clean but we had few defective items (not a big deal though).
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying there. All the staff is kind friendly, and welcoming. The hotel has a convenient location near Parliament Hill.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well updated and maintained. Bed was very uncomfortable.
Stayed 3 nights in Oct 2024

8/10 Good

angel

Stayed 1 night in Sep 2024

10/10 Excellent

MINORD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2024

10/10 Excellent

Elba Raimondi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent hotel to stay. Great staff. Nice bedroom. Good breakfast
Stayed 1 night in Oct 2024

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

taenam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good. but so noisy all the time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronda

Liked: Cleanliness, property conditions & facilities
Parking for oversized vehicles in nearby municipal lot was pricey.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family travel. rooms are spacious and clean. Breakfast has enough varieties and included in the room fee. Checked in staff is really helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta

Stayed 3 nights in Aug 2024

4/10 Poor

Megan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was not particularly kind or friendly. There was some confusion with the payment method, and the person didn’t handle it well. I also wanted to change the length of our stay and it ,was this whole ordeal and I had to contact multiple people multiple times to get it addressed. The room smelled funny and the couch that had the pull out, stains all over it and there was stains on the wall and the dishes weren’t put away from the dishwasher, stains all over it and there was stains on the wall and the dishes weren’t put away from the dishwasher and it was just unclean and uninviting. Also, the way to get to the parking structure was less than ideal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ross, Bowen Island

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024