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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Millennium Sports Park
    ‪8 min drive‬
  • University of Ottawa
    ‪13 min drive‬
  • Gatineau, QC (YND-Ottawa Executive)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room (Specialty)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Quality Inn Orleans

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.7 out of 5, Good, (1003)
The price is €111
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Quality Inn Orleans

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Ottawa with free breakfast and a 24-hour fitness center
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Ottawa East - Orleans by IHG gets high marks from our customers. During your stay, you're just a quick walk from Place D'Orleans Shopping Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 13 minutes by car from University of Ottawa and 15 minutes from Rogers Centre Ottawa
  • Pets welcome for a fee
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1367 square feet (127 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Arabic, English, French, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1367 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to March 21 2025 (dates subject to change):
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
The property will be renovating from January 2 2025 to March 27 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very accommodating on our short notice and assisted us to find a place to stay in a pinch. lovely location, awesome breakfast, and wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Serhiy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good, clean and friendly service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordi

Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location for this property was ideal for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Petru Dorel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an empty granola bar wrapper sitting on the tv stand, foil lid off something in the garbage and used facecloth hanging in the shower.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness
As above
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and breakfast was great
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Vintonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast, clean and friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hortense

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my family, well clean rooms. Thanks
Stayed 1 night in Nov 2024

8/10 Good

Larraine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Navjeevan

Liked: Property conditions & facilities
Disliked: Cleanliness
Ni review
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Clean Close to shopping and restaurant
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and food service
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Nice regular hotel. Everything in room worked. Windows locked shut
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Liping

Travelled with partner
Liked: Amenities
Clean and comfortable room, breakfast is very good too.
Stayed 1 night in Sep 2024

8/10 Good

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Philippe

Stayed 1 night in Sep 2024