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Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Exterior
Reception
In-room safe, desk, iron/ironing board, free cots/infant beds
Point of interest
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    3 min drive
  • Bayshore Shopping Centre
    4 min drive
  • Algonquin College
    7 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 31.59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

  • 41.34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 39.94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 35.77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 41.34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Wheelchair)

  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 41.34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35.77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed

  • 30.19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

  • 42.73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel

Eco-certified Ottawa hotel in Nepean with free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel gets high marks from our customers. During your stay, you'll be close to Queensway Carleton Hospital. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 9 minutes by car from Canadian Tire Centre and 10 minutes from Tanger Outlets
  • Pets welcome for a fee
Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2240 square feet (208 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (2240 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1008 reviews" "
Rating 8 - Good. 272 out of 1008 reviews" "
Rating 6 - Okay. 63 out of 1008 reviews" "
Rating 4 - Poor. 24 out of 1008 reviews" "
Rating 2 - Terrible. 30 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the larger sized room and bathroom - also nice comfy bed and bedding!
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvie, Alva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice! Good location!
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hector, BARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bed and how clean the room and the hotel were.
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Carpet in hallway should be cleaned
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and tranquil. The only 2 things that I found very odd was that we can’t control the AC in the room and there is no bathroom fan.
Stayed 1 night in Sep 2024

10/10 Excellent

HAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet great breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Stayed 1 night in Aug 2024

10/10 Excellent

Johnson

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Jose

Stayed 7 nights in Aug 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

benny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good services.
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay, very clean. Large group of children on a school trip and they took over the breakfast area i the morning.
Stayed 1 night in Jun 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, had annissue with first room but quickly remedied by the helpful front desk clerk and an upgraded room made for a great stay
Stayed 1 night in Aug 2024

8/10 Good

Marzia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve breakfast menu. Pls add any kind of soup and halal meat.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024