Fairmont Chateau Laurier Gold Experience

5.0 star property

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Photo gallery for Fairmont Chateau Laurier Gold Experience

Interior
Exterior
Exterior
Lobby lounge
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Rogers Centre Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪6 min walk‬
  • Byward Market Square
    ‪6 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Room (Large Fairmont Gold)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Fairmont Chateau Laurier Gold Experience

Luxury hotel with free breakfast and a 24-hour health club
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms.
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Fairmont Chateau Laurier Gold Experience. During your stay, you're just a quick walk from Rideau Canal. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, bike rentals, and fitness classes
  • Steps from Rideau Canal and 5 minutes by foot from Rogers Centre Ottawa
  • Cats and dogs welcome for a fee (restrictions apply)
Fairmont Chateau Laurier Gold Experience offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. A terrace, gift shops/newsstands, and concierge services are also featured at the luxury Fairmont Chateau Laurier Gold Experience. For a fee, parking is available.

This 5-star Ottawa hotel is smoke free.

Guests are served free self-serve breakfast daily. The hotel hosts a free manager's reception daily.
Wilfrid's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Zoe's - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 23 to January 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The check-in location differs from the property location. To check in, guests will need to go to Fairmont Château Laurier, 4th floor
Guests arriving after hours will need to go to the following location to check in: Fairmont Château Laurier, main level reception area
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 226 reviews
Rating 8 - Good. 36 out of 226 reviews
Rating 6 - Okay. 10 out of 226 reviews
Rating 4 - Poor. 6 out of 226 reviews
Rating 2 - Terrible. 8 out of 226 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Paulina

Business traveller
Liked: Cleanliness, staff & service
The gold level is undergoing renovations and the temporary space is just okay. Some of the iced beverages are held in an old sink and it’s just okay compared to before. I stay here a lot but they do not give me allcor points for booking on Expedia and they also do not recognize my ‘level’ even though I stay there at times 4 days a week, 3 out of 4 months a month. I’ve been exploring other hotels as a result. If I book through them, the charge me more than Expedia.
Stayed 3 nights in Nov 2024

10/10 Excellent

Evan

Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Dec 2024

2/10 Terrible

roland

Stayed 1 night in Nov 2024

8/10 Good

Denis

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Amenities
Love this place. Service on the gold floor was impeccable . Worth every penny.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a girls weekend and the staff was Absolutely Amazing!!! Food Fantastic!!! 😊
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent, service was great and everything was prefect.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel

Absolutely incredible hotel. The rooms are exquisite; the service is first class; the amenities-excellent. We highly recommend this historic, majestic hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOLD is good

The GOLD experience gives the traveller the comfort and security of 24/7 concierege and a wonderful buffet to start the day
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremiah

Stayed 1 night in Oct 2024

4/10 Poor

Volodia

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Jasmine

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property and staff at the Fairmont was exceptional. The gold membership was a fantastic offering which I would recommend to any traveler.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ,no questions asked.
Stayed 1 night in Sep 2024

8/10 Good

Kim, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
The Chateau Laurier is a beautiful property and very historic. Our room on the gold level was beautiful except for the curtains. One of the was not attached to the ceiling. Needed some tlc, but apart from that, great stay.
Stayed 5 nights in Sep 2024

2/10 Terrible

AARON

Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great except for lighting in the bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024