Comfort Inn Ottawa West Kanata

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Lobby
Premium bedding, pillow-top beds, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    3 min drive
  • Tommy's Dining Lounge
    3 min walk
  • Ottawa Fallowfield Station
    17 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    26 min drive

Room options

Room, 1 king bed Non-Smoking (2nd floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Suburban Ottawa hotel in Kanata with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Kanata Centrum Shopping Centre. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Kanata Centrum Shopping Centre and a few minutes from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (377 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1000 reviews" "
Rating 8 - Good. 323 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olay
Stayed 3 nights in Sep 2024

2/10 Terrible

Alessia

Disliked: Cleanliness, staff & service, property conditions & facilities
bad
sink was clogged 2 lights out of 4 were not working mold in shower
Stayed 2 nights in Sep 2024

6/10 Okay

Liam

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great staff, unattractive room odour, broken gym
Really great and helpful staff at the front desk. I arrived on business in a Tuesday and for some reason the hotel (and hotels in the area) was completely full. The morning breakfast was packed and difficult to access food without someone reaching over or rubbing against you. Upon entrance in the room there was a smoky, dirty kind-of odour. The gym was very poor. The treadmill randomly stopped mid run - I can foresee this being very dangerous where knee stability is an issue. The stair stepper also did not work. Apart from these machines the only other cardio is a upright bike, that seemed to work.
Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. From the facilities to the staff
Stayed 1 night in Sep 2024

2/10 Terrible

Ashley

Travelled with partner
The air conditioning was broke, the room smell was terrible and the cleaning even worse
Stayed 1 night in Sep 2024

4/10 Poor

Gilles

Travelled with family
Breakfast was a disaster. Competing with 2 bus loads of guests. There should be a separate breakfast dining area for travelers. Travelled with a 90 year old, who, unfortunately wasn’t able to have breakfast as the crowds in the dining room were overwhelming. Disaster!!
Stayed 1 night in Sep 2024

10/10 Excellent

Somayeh

Stayed 1 night in Sep 2024

8/10 Good

Minnelly Anjuleth

Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024

6/10 Okay

Bruce

Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Basic accommodations. Decent for the cost. Expectations met.
Stayed 1 night in Aug 2024

4/10 Poor

Ginette, Sault Ste Marie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Azam, BRAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely go again!
Hotel is very clean. Beds are amazing. Front desk staff was good. Cafeteria staff was okay. Bread was in drawers 👌 but tongs for tge bread would've been good for hygiene. Waffles were good. Remember there are no elevators but it is only one flight of stairs and the girl at the front desk helped my sister
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely clean! We even smell the cleaning agent (maybe sanitizer/disinfectant, etc.) when we enter our room. Every room has its respective entrance and designated parking space and that is convenient and orderly. Added to that, receptionist on duty was very helpful. Admirable too how eco friendly it is by using wooden wares and paper plates. Comfort inn kanata is well recommended
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness
The room was clean and fairly new. The bathroom was well appointed with a nice clean and deep tub. The bed was fairly comfortable but felt worn. There was a mini fridge and microwave. Window looked over a parking lot, so not the best views. Free breakfast had plenty of options. No elevator which was strange. The quality of the cable tv was terrible and made it almost unwatchable, something I expectas a basic in any hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Amenities
Great for parking our trailer in the back and very accommodating staff
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property, friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Keeley

Travelled with family
Liked: Cleanliness, staff & service
Good location and pricing for a quick weekend getaway. Property is clean and staff are great. Can use some TLC and updates.
Stayed 3 nights in Aug 2024

8/10 Good

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 4 nights in Aug 2024

8/10 Good

Mike

Stayed 2 nights in Aug 2024

2/10 Terrible

Virginia

Disliked: Cleanliness, property conditions & facilities
I ended up not sleeping there it looked unsafe and not clean.
Stayed 3 nights in Aug 2024