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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Exterior
Food and drink
Point of interest
Egyptian cotton sheets, premium bedding, pillow-top beds
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Breakfast included

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • St. Laurent Centre
    ‪7 min walk‬
  • University of Ottawa
    ‪3 min drive‬
  • The Ottawa Hospital General Campus
    ‪6 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Welcominns Hotel Ottawa

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1498)
The price is €97
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Welcominns Hotel Ottawa

About this property

Comfort Inn Ottawa East

Eco-certified Ottawa hotel in Gloucester with free breakfast
A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, a gift shop, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Free cots/infant beds
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maisam

Liked: Cleanliness
Disliked: Staff & service
The property doesn’t look nice from outside but very clean and comfortable rooms and super comfy bed. However, this is ridiculous that they are serving breakfast from 6-9 only and there is no water bottles inside the rooms which is so cheap.
Stayed 1 night in Nov 2024

10/10 Excellent

Glen, Mutton Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Nov 2024

10/10 Excellent

heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

8/10 Good

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Roger
good place to stop for a visit to Ottawa
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bum hanging out by the dumpster in back.
Stayed 4 nights in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Mediocre at best
Stayed 1 night in Nov 2024

2/10 Terrible

Alyssa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend. Felt very unsafe. We checked and in right back out.
Stayed 1 night in Nov 2024

4/10 Poor

Mohamad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Danny

Travelled with partner
Liked: Staff & service
The area is dilapidated and lonely and gives one an unsafe feeling
Stayed 2 nights in Nov 2024

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
One comment is that the breakfast makes use of commercially compostable products but the facility does not offer any way to dispose of these other than the garbage bin and there is no recycling bin with either.
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Slow check in. Hotel layout is dumb for walking long distances. Key pad on other doors didn’t work. Hotel room door hard to open
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Travelled with family
.
Stayed 1 night in Oct 2024

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Comes as advertised, no bad surprises.
Stayed 1 night in Oct 2024

8/10 Good

Bora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maigualida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the hotel as it was a last minute booking with only a few rooms available. The cost was reasonable, the ground floor room looked recently refreshed, was clean and the bed was good enough for a very fussy sleeper. My only ‘complaint’ (if you care) would be the quality of the coffee. I would definitely encourage an upgrade. If needed we would surely book again.
Stayed 2 nights in Sep 2024

8/10 Good

Emma doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Haren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time is more than one hour and receptionist work too slow. Not happy with their services.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning staff were very attentive and pleasant.
Stayed 2 nights in Sep 2024

2/10 Terrible

Caleb

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been so disgusted by a hotel in my life. The front desk people today when we checked out were rude, they advertise that the rooms are sound proof, which they aren't at all, we could hear the people in the room beside us most of the night which kept me awake, they didn't clean our room or make our bed, didn't give us clean towels, there was no soap in the shower, and the room that was supposed to be smoke free stunk like Marijuana smoke. Will never stay here again. Extremely disappointed
Stayed 2 nights in Sep 2024