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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Lobby
Standard Room, 1 King Bed, Refrigerator, River View
Exterior
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    ‪6 min walk‬
  • Rideau Canal
    ‪10 min walk‬
  • Notre-Dame Cathedral Basilica
    ‪17 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Ramada Plaza by Wyndham Gatineau/Manoir du Casino

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (2530)
The price is €128
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Ramada Plaza by Wyndham Gatineau/Manoir du Casino

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified Gatineau hotel in Hull with a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Gatineau-Ottawa Downtown. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Jacques Cartier Park and 6 minutes by foot from Canadian Museum of History
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Gatineau hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike storage
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (4155 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 173 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 94 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pema, Northyork

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s helpful for my travel I really appreciate 🙏🙏🙏
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms just no complimentary breakfast and no vending machines or snacks
Stayed 5 nights in Oct 2024

6/10 Okay

Christine

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good enough but wont come back.
Dated hotel. Extremely loud AC unit in the room so i had to turn it off (imaging a loud motorcycle engine starting out of the blue next to your ear), windows don't open for fresh air so it got very stuffy. Bed very soft... too soft. Swimming pool was ok but could be better but getting there is ridiculous, also operated 9am-9pm only, you get kicked out after (other hotels keep those open till at least 10pm). Overpriced breakfast. The only good thing about this hotel was service, price and view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything! We loved also the view from our window, straight to Ottawa's Downtown!
Stayed 2 nights in Oct 2024

8/10 Good

VAIBHAV

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff and services was good. Front desk was very helpful, lady even let me park my truck in her spot. I got a room on 3rd floor. Needs new paint ( entrance door) and washroom ceiling had water damage. Room was small but cozy. Walking distance from downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Forrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view is superb
Stayed 1 night in Oct 2024

8/10 Good

Sara

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful view from our room. Quiet and comfortable. If parking is full out front, it can be frustrating to find their further parking lots and walk. Not a long walk, but at the end of a full day I can be furstrating.
Stayed 1 night in Oct 2024

6/10 Okay

Pat

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Located close to major attractions. Property is old and needs repairs. Our door was tricky to close and cleaning staff did not close it securely on 2 occasions. This left us feeling our belongings were not safe. We emailed the manager with our concerns and the head of cleaning was sent to apologize. The manager did not even acknowledge our email. One of the amenities is a pool but it was down a grungy stairway and the changing areas were in poor condition and not very clean. Overall, the property had the feeling that no one cared too much. The breakfast was an added charge of $14, and for the price did not offer a great selection. Front staff were all great.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Amenities
Great location Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mykayla

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room smelled like stale cigarettes and the bathroom was slightly unclean but the beds were comfortable and staff was friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Weizhen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live on the third floor. The machine outside the window is a little noisy. The location is very good. Cross the bridge is the art gallery, which is very convenient.
Stayed 4 nights in Oct 2024

8/10 Good

Harald

Stayed 2 nights in Sep 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

4/10 Poor

Cory

Travelled with partner
Called to fix issue with TV, they sent someone up to tell me the guy is finished for the night and will be back tomorrow. You could have said that on the phone. Air conditioning system made all sorts of racket throughout the night couldn’t turn it off. Hair dryer stopped working half way through. Waited 15 minutes turned back on then off again.
Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chance to practise your French
Very good customer service from front desk. She was very patient with my limited French. I tried to speak French even though I knew English can be spoken. Staff is completely bilingual. Comfortable room with a nice view of the city of Gatineau
Stayed 1 night in Oct 2024

10/10 Excellent

Bryn

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

terenchris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie-Claude

Business traveller
Liked: Property conditions & facilities, room comfort
Excellent service, très tranquille et confortable. J'y retournerai
Stayed 2 nights in Oct 2024

8/10 Good

Taejoon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location to the River was good
Stayed 1 night in Oct 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Cleanliness
We were not impressed with this hotel at all. We spent 6 nights there, and the room was not cleaned until the 5th day. And that was only because we complained 3 days in a row. When they finally did clean it, they provided fresh towels but didn't take the dirty ones away. Breakfast was not included in the price, and the buffet that they did have was $17/person with very little food choice. I will say that the front desk staff was friendly, and they did refund me the amount of one night's stay for the inconvenience of not having the room cleaned, but I still can't recommend staying there. Also, the only restaurants that we could find in the area for breakfast, besides the hotel, was McDs and Tim Hortons. All others didn't open until 10 or later.
Stayed 7 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024