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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Lobby
Exterior
Suite, 1 Queen Bed, Non Smoking, Kitchen
Standard Room, 1 King Bed, Refrigerator, River View

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Jacques Cartier Park
    2 min walk
  • Canadian Museum of History
    6 min walk
  • Notre-Dame Cathedral Basilica
    17 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Ramada Plaza by Wyndham Gatineau/Manoir du Casino

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (2453)
The price is €119
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Ramada Plaza by Wyndham Gatineau/Manoir du Casino

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified Gatineau hotel in Hull with a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Gatineau-Ottawa Downtown. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Jacques Cartier Park and 6 minutes by foot from Canadian Museum of History
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Gatineau hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike storage
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (4155 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 1012 reviews" "
Rating 8 - Good. 315 out of 1012 reviews" "
Rating 6 - Okay. 167 out of 1012 reviews" "
Rating 4 - Poor. 85 out of 1012 reviews" "
Rating 2 - Terrible. 92 out of 1012 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Manon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Passable
When we walked in the room, it smelled like smoke. Tired decor and dusty corners in the bathroom. Asked to make the room. Sheets were through on the bed not tucked in. Only wet towels were picked up and replaced with a few face clothes. Nothing was tight up in the room. Hence why we didn’t leave a tip for the service.
Stayed 2 nights in Aug 2024

8/10 Good

Normand

Liked: Cleanliness, staff & service
Le personnel à la réception super gentil et compétent. Cependant la personne en charge du buffet déjeuner était impolie à la limite arrogante et très désagréable, 15 minutes avant la fermeture elle enlevait les assiettes non terminée de la table et d’une façon cavalière. Ce qu’elle voulait c’est fermer le plus tôt possible à 9:45 Am, la réception nous avait informé la fermeture à 10:00 Am
Stayed 1 night in Aug 2024

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could have a bigger washroom ? As per Expedia there is not much details .
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Kids enjoyed the pool. Great location for restaurants and museums and the bus. Neighborhood behind was a little sketchy.
Stayed 2 nights in Aug 2024

6/10 Okay

William Brent

Travelled with family
Liked: Cleanliness, staff & service
The view from the balcony and area was excellent. The room was clean and the staff pleasant. The electrical outlet in the bathroom did not work and my wife was not able to use the hair dryer. There was no other convenient place to plug it in. So she looked a mess during our stay. The breakfast staff are pleasant and work their butts off but the restaurant was not large enough to seat guests. We were a family of 4 and had no place to sit and eat our breakfast. It was chaotic and unpleasant. Does this meet with fire regulations?
Stayed 2 nights in Aug 2024

8/10 Good

Josée

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lise

Stayed 2 nights in Aug 2024

4/10 Poor

Claude

Business traveller
Disliked: Amenities, property conditions & facilities
To my surprise, I had to move the coffee maker to an area where I could plug it. 1st time ever The walls are like in 2000, need to be refreshed Could heart the construction around, no fun at 8h am.
Stayed 1 night in Aug 2024

6/10 Okay

Sacha

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot ramp is very steep. If you have a low car it’s scrapes. Other than that, just stay was amazing again.
Stayed 1 night in Aug 2024

8/10 Good

SEBASTIEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except the parking. We parked our car near the hotel (the distance was fine) but the neighborhood was "poor" and we're scared to get my bike inside my car stollen
Stayed 2 nights in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing . The hotel rooms are decent and clean. I would recommend this property
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Iman, Toronto

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
☹️: Dirty, Inconvenient, Old facility, The AC was not working so I cancelled the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Retchele

Liked: Staff & service
Disliked: Cleanliness
I like how staff so friendly and approachable. I don’t like how the carpet so dirty .
Stayed 1 night in Aug 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect
Stayed 1 night in Jul 2024

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that the window in the room did not open.
Stayed 2 nights in Jul 2024

8/10 Good

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facile d'accès, employé souriant
Stayed 2 nights in Jul 2024