Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Lobby
Exterior
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen
Standard Room, 1 King Bed, Refrigerator, River View

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    6 min walk
  • McDonald's
    4 min walk
  • Rideau Station
    4 min drive
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    14 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony, River View

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified Gatineau hotel in Hull with a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Gatineau-Ottawa Downtown. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Jacques Cartier Park and 6 minutes by foot from Canadian Museum of History
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Gatineau hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike storage
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (4155 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

sylvie

Stayed 3 nights in Sep 2024

4/10 Poor

Alexandre

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Room 326 in from of the elevator. Very noisy. Breakfast is not good...
Stayed 1 night in Sep 2024

10/10 Excellent

andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

6/10 Okay

Rafal

Stayed 1 night in Aug 2024

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

raffael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sheets were dirty and lots of noise
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was outdated, not the cleanest and our room smelt like old cigarettes. The a/c also didn’t work well.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Aug 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Williams

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tracey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room i reserved. The room was dirty.,breakfast was not ready or served at the designated time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Sep 2024

8/10 Good

Afifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Hannah

Business traveller
Liked: Staff & service, amenities
Parking options were limited and not convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 1 night in Aug 2024

8/10 Good

Tina, Mirabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great customer service at front desk. Have stayed here many times and it doesnt dissappoint. Walking distance to many things in gatineau and over the bridge to downtown ottawa
Stayed 2 nights in Aug 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 1 night in Aug 2024