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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Terrace/patio
Front of property – evening/night
2 bars/lounges, rooftop bar
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    2 min walk
  • Rideau Centre
    4 min walk
  • University of Ottawa
    5 min walk
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    11 min drive

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Hotel with bars, steps from Byward Market Square
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT's great location gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Byward Market Square and 5 minutes by foot from University of Ottawa
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: CAD 15-32 for adults and CAD 7.50-32 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Feast + Revel
  • Copper, Spirits & Sights
  • Feast + Revel

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 908 out of 1502 reviews" "
Rating 8 - Good. 317 out of 1502 reviews" "
Rating 6 - Okay. 121 out of 1502 reviews" "
Rating 4 - Poor. 80 out of 1502 reviews" "
Rating 2 - Terrible. 76 out of 1502 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is construct occurring right next to the Andaz. Deep excavation is happening and there is constant jack hammering and heavy machinery being used to break up bedrock. The hotel rooms were vibrating and construction occurred 7 days a week, even on weekends beginning at 7am.
Stayed 2 nights in Sep 2024

10/10 Excellent

Youngjoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jaimie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a nice stay with a superb view on OT!
Stayed 3 nights in Sep 2024

10/10 Excellent

Adrienne

Stayed 2 nights in Sep 2024

2/10 Terrible

Kaitlin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Andaz last year around the same time for 3 nights and was really looking forward to being back again this year. We were producing an event at the EY Center and decided to stay at the Andaz (even though its 20 mins away) because of the in room dining, nice rooms and overall amazing experience. Unfortunately it was not at all the same experience. There was no in room dining services for the duration of my stay nor was the restaurant open. The construction was absolutely terrible, ear plugs couldnt possible help. The jackhammering started at 6am, there were large bangs and the rooms were shaking. The housekeeping cleaned my room by took away my bathrobe so I didnt have one for the rest of my stay. All in all it wasn't the experience I was looking forward to and wont be back next year.
Stayed 3 nights in Sep 2024

8/10 Good

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous clean rooms, very modern the design is amazing. Staff were good and the rooms were gorgeous. The rooftop patio is gorgeous but very expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Moheb

Stayed 2 nights in Aug 2024

4/10 Poor

Tareq

Liked: Cleanliness, staff & service
There was crazy construction, my bed was shaking. Everything else was fine, i just wish they had told me it would be noisy at 8 am on a sunday when inwas trying to rest
Stayed 1 night in Sep 2024

4/10 Poor

Lynah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Shannon

Stayed 1 night in Sep 2024

10/10 Excellent

Ainka

Stayed 3 nights in Aug 2024

4/10 Poor

Aldo

Travelled with family
Liked: Staff & service
We were placed in a room adjacent to construction which started before 7am. Not good.
Stayed 1 night in Sep 2024

2/10 Terrible

Mackenzie

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. Loved the complimentary wine after 3. Close to a lot of restaurants and bars. Will stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Halyna

Liked: Staff & service, property conditions & facilities
We are from USA State NJ, great location, to access Parliament Hill, many restaurants and virtually on Byward Market. The staff were kind, nformed last minute that works were ongoing in the street and hotel was affected by noise early in the morning , no parking and no warning of no parking was inconvenient and expensive. The cleanliness was below average. There's no fan in the bathroom. Overall it was a terrible experience and I would avoid this hotel if possible
Stayed 2 nights in Sep 2024

8/10 Good

Isaac

Business traveller
Great location
Stayed 3 nights in Sep 2024

6/10 Okay

Muhammad

Liked: Staff & service, property conditions & facilities
The room was clean but short of some important stuff such as baskets for used towels and they forgot tiding the room as requested
Stayed 1 night in Sep 2024

10/10 Excellent

Dongkyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. The hotel is in a perfect.location and walking distance to many shops, bars, and restaurants
Stayed 2 nights in Sep 2024

4/10 Poor

Olivia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024