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Family Room

Family Room

  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Dock

Masuria Hotel & Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, (59)
The price is €88
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Masuria Hotel & Spa

About this property

PLATINUM OSTRODA

Family-friendly hotel with free breakfast connected to a shopping center in Ostróda
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a beach bar, a sauna, and a coffee shop/cafe are onsite.
PLATINUM OSTRODA offers 51 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include slippers and children's slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.
With your stay at PLATINUM OSTRODA, you're connected to a shopping center and just a quick walk from Ostroda Pier. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include supervised childcare, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a steam room, a sauna, and a golf driving range
  • Within a 15-minute walk of Ostroda Pier and Ostróda Teutonic Castle
  • Beach shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
PLATINUM OSTRODA offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 2 meeting rooms available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the family-friendly PLATINUM OSTRODA. Free self parking is available.

This 3.5-star Ostróda hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
PLATINUM OSTRODA has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Paddleboard
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Supervised activities for children (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Free beach cabanas
  • Outdoor furniture

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar in shower (65 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in stairways (65 centimetre high)
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (65 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Children's slippers
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: PLN 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PLN 195.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PLN 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 195.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

APARTAMENTY OSTRÓDA
PLATINUM OSTRODA Hotel
PLATINUM OSTRODA Ostróda
PLATINUM OSTRODA Hotel Ostróda

PLATINUM OSTRODA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2024

8/10 Good

Elena

Stayed 1 night in Jun 2024

10/10 Excellent

seppo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava hotelli ja ystävällinen palvelu.
Stayed 1 night in Jun 2024

6/10 Okay

Christophe

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in May 2023

10/10 Excellent

ARKADIUSZ

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Magdalena

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2022