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Sure Hotel by Best Western Algen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Algen

Standard Room, 2 Single Beds, Non Smoking
Superior Room, 1 King Bed, Non Smoking
Lobby
Property entrance
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Breakfast included
  • Free WiFi

Explore the area

Map
Storgatan 61, Östersund, 83133
  • Ostersund Town Hall
    8 min walk
  • Mid Sweden University
    8 min walk
  • Badhusparken
    11 min walk
  • Ostersund (OSD-Are)
    12 min drive

Room options

Standard Apartment, 3 Single Beds, Non Smoking, Annex Building

  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Single Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Twin Bed

Standard Apartment, Multiple Beds, Non Smoking, Annex Building

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Annex Building

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Standard Apartment, Multiple Beds, Non Smoking, Annex Building

  • Sleeps 5
  • 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Restaurant

Best Western Hotell Ett

Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1002)
The price is €95
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Best Western Hotell Ett

About this property

Sure Hotel by Best Western Algen

Eco-certified Östersund hotel in Odenslund with free breakfast
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, dry cleaning, and a reception hall are onsite.
Sure Hotel by Best Western Algen offers 27 accommodations with hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Sure Hotel by Best Western Algen, you're just a quick walk from Ostersund Town Hall. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self parking available for a fee
  • Services include dry cleaning/laundry
  • Within a 10-minute walk of Ostersund Town Hall and Mid Sweden University
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The eco-certified Sure Hotel by Best Western Algen also features coffee/tea in a common area and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Östersund hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SEK 85 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 6 AM-6:30 PM on Tuesday and Wednesday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SEK 200.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SEK 85 per night
  • Late check-in fee
  • Rollaway bed fee: SEK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

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Hotel Älgen
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Sure Hotel by Best Western Algen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 191 out of 815 reviews" "
Rating 8 - Good. 351 out of 815 reviews" "
Rating 6 - Okay. 181 out of 815 reviews" "
Rating 4 - Poor. 65 out of 815 reviews" "
Rating 2 - Terrible. 27 out of 815 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nakarin, Chicago

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was just old, dank and dark.
Stayed 1 night in Aug 2024

10/10 Excellent

Stig

Stayed 1 night in Aug 2023

8/10 Good

Kevan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time walking around and eating. The breakfast was wonderful.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2020

8/10 Good

John, London

Liked: Cleanliness, property conditions & facilities
Centre of Ostersund
We were just overnighting in Ostersund between train journeys. Typically Swedish cheap self help hotel. We did not see any staff during our stay! We were given the code to let ourselves in at 9pm (the staff had long since gone home) and came down to find a very good breakfast laid out. Coffee and tea machines, sandwiches and biscuits laid out on arrival. Very comfortable room though with small bathroom. Very good base for exploring this university city, close to the centre and railway station.
Stayed 1 night in Aug 2018

8/10 Good

Vivek Bansal, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
hotel was clean and neat.

6/10 Okay

Jake, Adelaide

Liked: Cleanliness, staff & service
Budget hotel
Curtains did not close properly and we woke up early due to the sun, no milk for tea / coffee.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price and quality consistent with current standards for moderate hotel in Sweden as of 2013. Very pleasant staff.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly low price hotel in Östersund
A bit worn, but friendly, good location and a hotel with high value for the price

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Är nöjd, trevlig vistelse och bra personal. Helt okej frukost tycker jag och de va lugnt och tyst på kvällarna. Mysigt rum
Stayed 2 nights in Aug 2024

8/10 Good

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Room comfort
Fint hotell med hjemløse i gangen
Hotellrommet var lite og relativt rent, men helt ok til den standarden jeg forventet til denne prisen. Frokost var helt grei. Det største nedtrekket var de to «ikke-gjestene» som snek seg inn på natten og sov i resepsjonen/fellesarealene. De var tydelig ruset og lukten av dem spredte seg gjennom gangene. Første natten møtte jeg de i 4-tiden da jeg skulle ut en tur. De gikk ut og da jeg skulle inn igjen grep i døra bak meg (låst med kode som jeg hadde) og snek seg inn bak meg. Den andre natta hørte jeg de bråkte i gangen, hvor jeg fant de sovende kl. 7 om morgenen. Når jeg bestiller et hotell er det å kunne føle seg trygg veldig viktig, og dette ble ikke ivaretatt på hotellet som ikke har noe form for sikkerhet utenom resepsjonens åpningstid. Jeg kommer ikke til å bestille rom her igjen av denne grunnen.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kristin

Stayed 2 nights in Aug 2024

10/10 Excellent

Tsega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Madde

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Svein

Liked: Staff & service
Stayed 1 night in Aug 2024