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"Staff were freindly and helpful, we were able to check in early. Hotel is a short walk from the sea front and local to the harbour and high street sho ... " More

By Grim on Tue 04 Jun 2013

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Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room (Cosy, 1 double bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Mercure Oostende. During your stay, you're just a quick walk from Ostend Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Steps from Leopold Park and Casino Kursaal
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Mercure Oostende ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Mercure Oostende

Couples (6) Family (1) Friends (1)
2 out of 5

Ramada Ostend

This is our third time staying at ramada and we think we should have been informed about the refurb going on booked a double room had 2 single beds booked smoking room had non smokeing room and we like having evening meal but couldn't as we don't like pasts and that's all we could have breakfast was not good as we don't like having breakfast in reseption we are very disappointed

Posted by on 8 Dec 2014

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4 out of 5

Review of Ramada Ostend

Staff were freindly and helpful, we were able to check in early. Hotel is a short walk from the sea front and local to the harbour and high street shops. Car parking is close in the Casino underground car park but did cost 22 euros overnight. Break was well presented and good value.

Posted by on 4 Jun 2013

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3 out of 5

Tour of 2012

Initial thought was it looked nice. Room was very tired and small. Tiny little single wardrobe with hardly any space to put our luggage. Excellent proximity to the sea. Supposedly had quiet room but were wakened by brewery lorry delivery before 6am then bin lorry arrived. Not a good nights sleep. Cold breakfast very good but hot breakfast cold. Parking very secure at 20 euros per night So all in all a mixed bag.

Posted by on 11 Aug 2012

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4 out of 5

Leuk weekendje

Het ontbijt was geweldig. Verder was dit hotel gemiddeld. Kon zien dat het pas gerenoveerd was. De lift was wel erg klein

Posted by on 2 Jun 2015

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3 out of 5

Prima hotel voor kort verblijf

Hotel is vlak bij centrum en casino. Leuke stad waar altijd wat te doen is.

Posted by on 7 May 2015

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4 out of 5

Goed hotel

Kort bij de winkels en de zee. Eveneens erg vriendelijk personeel.

Posted by on 18 Apr 2015

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1 out of 5

Minimale Qualität Zu Maximalen Preisen

Ungepflegtes herabgekommenes Hotel zu Monsterpreisen. Eine echte Zumutung. Unbedingt meiden.

Posted by on 21 Apr 2013

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4 out of 5

Gut auf alle Bereichen.....

Das Personal hilfsreich und freundlich, .....................--.

Posted by on 2 Apr 2012

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About the Hotel Mercure Oostende

Location Leopold II Laan 20, Ostend, 8400

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The eco-certified Hotel Mercure Oostende also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.

  • 95 guestrooms or units
  • 2 buildings
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Oostende Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottles of water. 35-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Restaurant – This restaurant serves breakfast, lunch and dinner.

Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Casino nearby
  • Golfing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Mercure Oostende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Long-term renters welcome.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Ostend
  • Ramada Ostend
  • Ostende Ramada
  • Hotel Mercure Oostende
  • Mercure Oostende
  • Ramada Ostende
  • Hotel Mercure Oostende Opening January 2016
  • Hotel Mercure Oostende Hotel
  • Mercure Oostende Opening January 2016
  • Mercure Opening January 2016
  • Hotel Mercure Oostende Ostend
  • Hotel Mercure Oostende Hotel Ostend

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.