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Hotel Mercure Oostende

4.0 star property

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Photo gallery for Hotel Mercure Oostende

Reception
Water view
Breakfast, lunch and dinner served
Classic Room (Cosy, 1 double bed)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Leopold II Laan 20, Ostend, 8400
  • Statue of Marvin Gaye
    ‪3 min walk‬
  • Casino Kursaal
    ‪3 min walk‬
  • Ostend Beach
    ‪4 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double or 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Mercure Oostende

Eco-certified Ostend hotel in Ostend City Centre with a 24-hour front desk
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel Mercure Oostende. During your stay, you're just a quick walk from Ostend Beach. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Steps from Leopold Park and Casino Kursaal
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The eco-certified Hotel Mercure Oostende also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Restaurant - This restaurant serves breakfast, lunch, and dinner.
Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (EUR 23.50 per day); booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant
  • Bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 35-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mercure Oostende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Hotel Mercure Oostende Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 534 reviews
Rating 8 - Good. 240 out of 534 reviews
Rating 6 - Okay. 91 out of 534 reviews
Rating 4 - Poor. 30 out of 534 reviews
Rating 2 - Terrible. 17 out of 534 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

PHILIP

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024

8/10 Good

Nelly, MAMARONECK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Stéphane

Stayed 3 nights in Nov 2022

10/10 Excellent

Ineke

Stayed 1 night in Apr 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hotel Mercure Oostende
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
Stayed 1 night in Dec 2021

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
Stayed 2 nights in Aug 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Richard

Stayed 1 night in Oct 2020

10/10 Excellent

Marcv, Zele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijke ontvangst. Perfect ontbijt Goede ligging
Stayed 2 nights in Sep 2020

4/10 Poor

Brian

Disliked: Property conditions & facilities, room comfort
A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
Stayed 2 nights in Nov 2019

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are tiny and weren't the cleanist.. Staff were friendly and location was great
Stayed 2 nights in Jul 2019

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great very helpful staff always nice and smiling, they were geat please tell them. best Steve
Stayed 2 nights in May 2019

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Lorejas, Kansas City MO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel
Stayed 5 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel and good location.
Stayed 1 night in Dec 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice compact hotel
Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.
Stayed 3 nights in Dec 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for the town and beach at a great price
Stayed 1 night in Aug 2018