Deluxe

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Deluxe

Junior Suite | Living area
Front of property
Business Suite, 1 Bedroom | Living area
Lobby sitting area
1 bedroom, premium bedding, in-room safe, desk

Reviews

4.0 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
K.Kaisenova 28a, Oskemen
  • Ethnography Museum
    3 min walk
  • Zhastar Park
    4 min walk
  • Zhambyl Park
    8 min walk
  • Oskemen (UKK)
    28 min drive

Room options

Business Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

Economy Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Deluxe

Hotel in Oskemen with a casino and free breakfast
A casino, an indoor pool, and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge.
Deluxe offers 19 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
During your stay at Deluxe, you're just a quick walk from Ethnography Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Ethnography Museum and 4 minutes by foot from Zhastar Park
  • Airport shuttle service available for a fee
Deluxe offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A casino, a nightclub, and a fitness center are also featured at the business-friendly Deluxe. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Oskemen hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Deluxe Hotel Oskemen
Deluxe Oskemen
Deluxe Hotel
Deluxe Oskemen
Deluxe Hotel Oskemen

Deluxe Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

n_s4, England

Disliked: Staff & service, room comfort
Difficulty accepting payment
The following events took place which were disappointing: Staff were unwilling to accept money from Expedia and were demanding cash payment from me. This was solved after a week. It was written in the lift and advertised 24h food available which was never found, when asked it seemed only breakfast was served. It was also advertised in the lift there was a sushi bar, this was never found however I was told by other guests it could have existed down the road. Maid insisted on cleaning my room despite seeing a do not disturb sign, on one occasion she came in and saw me in bed in my underwear and asked if she could clean the toilet which I let her do. The swimming facilities did not seem clean and were messy which put me off using them. When asking the staff about local amenities they seemed unwilling to search or help rather they just say they do not know. There was an advanced shower in my room which played the radio etc. I couldn’t get the advanced facilities to work but the actual shower function was poor. Not an international hotel standard.
Stayed 8 nights in Jun 2018