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The Westin Osaka

5.0 star property

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Photo gallery for The Westin Osaka

Exterior
Indoor pool
Exterior
Premium bedding, down duvets, minibar, in-room safe
Daily buffet breakfast (JPY 5060 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Free WiFi
  • Spa

Explore the area

Map
1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka-fu, 531-0076
  • Umeda Sky Building
    ‪1 min walk‬
  • Grand Front Osaka Mall
    ‪8 min walk‬
  • Osaka Station City
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Luxury Double Room, 1 King Bed, Non Smoking, City View (Renovated)

Luxury Double Room, 1 King Bed, Non Smoking, City View (Renovated)

Luxury Double Room, 1 King Bed, Non Smoking, City View (Renovated)

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking (Up to Three Adults)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Non Smoking (Up to Three Adults)

  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Double Beds, Non Smoking, City View (Renovated)

Luxury Twin Room, 2 Double Beds, Non Smoking, City View (Renovated)

Luxury Twin Room, 2 Double Beds, Non Smoking, City View (Renovated)

  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Double Room, 1 King Bed, Non Smoking, City View (with Club Lounge Access)

Separate bathtub and shower, deep-soaking bathtub

Executive Double Room, 1 King Bed, Non Smoking, City View (with Club Lounge Access)

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, City View (with Club Lounge Access)

Separate bathtub and shower, deep-soaking bathtub

Executive Twin Room, Non Smoking, City View (with Club Lounge Access)

  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Non Smoking, Corner (Twin Room)

Premium bedding, down duvets, minibar, in-room safe

Suite, Non Smoking, Corner (Twin Room)

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

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About this property

The Westin Osaka

Luxury Osaka hotel in Kita with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Westin Osaka offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at The Westin Osaka. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features like free WiFi in public areas and free train station pick-up service, plus 3 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • For dining with garden views, stop by AMADEUS, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Umeda Sky Building and a 5-minute drive from Osaka Tenmangu Shrine
  • Free train station pick-up and train station drop-off shuttle service
The Westin Osaka offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Westin Osaka. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
AMADEUS - This restaurant overlooks the garden.
KOKYU - This restaurant serves lunch and dinner.
HANANO - This restaurant serves lunch and dinner.
LOBBY LOUNGE - This café serves lunch only.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return train station shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 5060 for adults and JPY 2530 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • AMADEUS
  • KOKYU
  • HANANO
  • LOBBY LOUNGE

Things to do

  • Designer shops
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (603 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Eco-friendly toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on February 13 and 26, 2025, from 1:30-5 AM.
Guests under 18 years old are not allowed in the sauna, fitness facility, and pool.

Renovations and closures

The property will be renovating from October 9 2024 to October 8 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 8349 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8349 per day
  • Facilities fee: JPY 2200 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Osaka Westin
Westin Hotel Osaka
Westin Osaka
The Westin Osaka Hotel Osaka
Westin Osaka Hotel
The Westin Osaka Hotel
The Westin Osaka Osaka
The Westin Osaka Hotel Osaka

The Westin Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Anoop

Travelled with partner
Room layout for Double Twin room was very strange with a desk in the middle of the room. Bathroom was dated, overall it did not appear to be a 4 star hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jo Shian Yeun

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near Osaka Station
Stayed 5 nights in Oct 2024

10/10 Excellent

Kha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for 3 night it was excellent, room and hotel are clean staffs are very helpful and excellent service highly recommend definitely will stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Yee

Stayed 5 nights in Oct 2024

10/10 Excellent

walaa

Liked: Cleanliness, staff & service, property conditions & facilities
Adult swimming pool was disappointing Not much option for dining including room service, buffet breakfast didn’t have many options nor varieties
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and big in comparison to other rooms I stayed in during my trip. The bathroom was spacious as well. What you would expect from a Westin anywhere.
Stayed 7 nights in Mar 2024

10/10 Excellent

choon chye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Zhaoyu

Stayed 3 nights in Aug 2024

10/10 Excellent

Anand

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but construction makes the walk to the primary train and subway station more difficult. Staff was amazing.
Stayed 4 nights in Jul 2024

6/10 Okay

Lucrecia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room carpet was not very clean at all. We made sure we wore the slippers in the room. The staff was amazing. They were very nice, friendly and very helpful. The pool is for adults only and you have to pay a daily fee of about $25 cad to use the pool facilities. I did not know either of these things when I booked here. Our kids 12 and 15 years old were really looking forward to the pool. So don’t book here if you think your kids will have access to the pool. Also the bathroom was big but the room was small. The double bed was very uncomfortable. The entrance and lounge area were very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Iliana

Stayed 3 nights in Jul 2024

10/10 Excellent

anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve, West St Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t get any better for room size the staff the buffet breakfast. They have the half hour shuttle to the train station. The only thing would be if you prefer a busier area like Dontonburi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wing

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s quite spacious and easy access to Osaka station. Staffs are very friendly but the operator couldn’t speak or understand English well. Mostly the facility looks pretty clean except for the floor right next to the bathtub. Tried to communicate with the operator who couldn’t get the request.Other than that the hotel is good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. I would recommend to our friends and families. Excellent service. When we arrived, I just happened to mentioned that the trip was for our daughter’s birthday celebration and impromptu, they gave my daughter pastries to enjoy. Love this property. We will use it again next time we are in Osaka.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gints

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. Was traveling with 2 kids and rooms were spacious and clean. Bathrooms were also large with a tub for kids to relax in. Pool is only accessible for adults and needs to be paid to access it. Breakfast was impressive with many selections. We had a great time at this hotel and Osaka station was walkable (on 5-10 min away).
Stayed 2 nights in Jul 2024

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how neat the Westin was, the service was impeccable, and just the service in general was top tier. Although we weren’t near the main sightseeing places, there were restaurants around the Westin that made up for the lack of sightseeing around the area. The restaurant around were delicious— not to mention, there was a 7/11 near by that was very convenient. All in all, the Westin was a great place to stay in Osaka
Stayed 3 nights in Jul 2024

10/10 Excellent

Billy

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and well kept property. Within walking distance to Ōsaka station and shopping/food. A/C unit kept the room cool but very loud. Pool not complementary, charge per person.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the Umeda Sky Building ,beautiful rooms and interior of hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Great stay
Stayed 1 night in Jul 2024

6/10 Okay

Hazim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's not like Westin Hotels you might know.. I classified this Westin as a 4 star hotel..
Stayed 8 nights in Jun 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service was phenomenal. Best I have had in years and I stay at 20 hotels a year. The location is great and there is a hotel shuttle to the osaka station every 20-30 minutes
Stayed 4 nights in Jul 2024