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The Ritz-Carlton, Osaka

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Osaka

Exterior
Indoor pool
Frette Italian sheets, down duvets, minibar, in-room safe
Daily full breakfast (JPY 5500 per person)
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
  • Housekeeping
  • Spa

Explore the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
  • Herbis Plaza
    ‪4 min walk‬
  • Osaka Station City
    ‪8 min walk‬
  • Pokemon Centre Osaka
    ‪8 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Club Level)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King bed (High Floor)

Superior Room, 1 King bed (High Floor)

Superior Room, 1 King bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King bed (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Junior Suite, 1 King bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

  • 233 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King bed

Junior Suite, 1 King bed

Junior Suite, 1 King bed

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 1 King Bed (Club Level)

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

  • 77 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Room, 1 King bed

Superior Room, 1 King bed

Superior Room, 1 King bed

10.0 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin beds

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds

  • 76 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 2 Twin beds (High Floor)

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 2 Twin beds (Club Level)

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin beds (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds (Club Level)

  • 76 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds (High Floor)

Junior Suite, 2 Queen Beds (High Floor)

Junior Suite, 2 Queen Beds (High Floor)

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Club Level)

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed (Club Level)

  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (Club Level)

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin beds

Superior Room, 2 Twin beds

Superior Room, 2 Twin beds

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

City view from property

Four Seasons Hotel Osaka

Pool
Hot tub
Spa
Free WiFi
4.9 out of 5, Exceptional, (44)
The price is €790
for 1 night
includes taxes & fees
30 Jan - 31 Jan
Four Seasons Hotel Osaka

About this property

The Ritz-Carlton, Osaka

Luxury hotel connected to a shopping center in Umeda with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Osaka offers 291 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Osaka. During your stay, you'll be connected to a shopping center, and just a quick walk from Grand Front Osaka Mall. Free WiFi in public areas, 4 restaurants, and a full-service spa are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at La Baie, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body treatments, aromatherapy, or facials at The Ritz-Carlton Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 5-minute drive from Dotonbori and 6 minutes from Osaka Castle
The Ritz-Carlton, Osaka offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
La Baie - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.
Xiang Tao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Hanagatami - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Splendido - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
The Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2100 per night)
  • Valet parking on site (JPY 5400 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5500 for adults and JPY 2750 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Baie
  • Xiang Tao
  • Hanagatami
  • Splendido
  • The Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 74
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 20 2025 to January 22 2025 (dates subject to change):
  • Fitness facilities
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1001 reviews" "
Rating 8 - Good. 159 out of 1001 reviews" "
Rating 6 - Okay. 34 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Stayed 3 nights in Oct 2024

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. A classic
Stayed 4 nights in Sep 2024

10/10 Excellent

rupinder, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Yun Sang, Taiwai

.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Stayed 2 nights in Jun 2024

10/10 Excellent

anshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Jun 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great treatment!
Simon the manager was so amazing and thoughtful took care of our family in every possible way. The staff was out of this world Every little detail they seemed to know what we needed and wanted before even thinking about it. We celebrated my son’s birthday and I cant think of a better place than the Ritz to stay. Every day I was more surprised than the previous about how thoughtful they were in making our stay as perfect as it could get. Mounir my French friend will be missed. Just how cozy it felt to be there and all the help in arrangements for our birthday celebration and advises on how to get around. I was sadly under the weather one day and they took care of me like family. This trip will certainly be memorable. Thank you Simon and the entire staff for such a beautiful time
Stayed 2 nights in Jun 2024

10/10 Excellent

Clifford, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gaston

Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience we have ever had. Everything was perfect!
Stayed 2 nights in May 2024

10/10 Excellent

Kum-Yan

Stayed 3 nights in May 2024

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again.
Very beautiful Ritz in the center of Umeda. It is connected to Osaka station via underpass, about 8 minutes walk. Room is spacious and elegantly decorated. Hotel restaurants and lounges are equally elegant and up-scale. Loyalty manager checked us in and checked us out. A gentleman from New Zealand, indeed very welcoming. Endless dining options around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heriberto

Stayed 3 nights in Apr 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Shirline

Stayed 4 nights in Mar 2024

10/10 Excellent

Yeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Carlton hotel has been the best hotel my wife and I have stayed. The staff at the check in counter, doorman, restaurants and servers are top notched. The Manager actually took us to our room after check in and showed us around the hotel. It is simply the Best Hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever in all the ritz properties that i stayed
Stayed 2 nights in Feb 2024