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3.5 out of 5

"Excellent location for arrival or departure from KIX. " More

By a verified traveller on Tue 19 Sep 2023

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Standard Twin Room, Smoking (Single Use), JP

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Quadruple Room, Smoking, Corner

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Quadruple Room, Non Smoking, Corner

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Superior Twin Room, Smoking, Bay View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Standard Twin Room, Non Smoking (Single Use)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us they can't get enough of Star Gate Hotel Kansai Airport's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from AQUAIGNIS. Features include free WiFi in public areas and free airport drop-off service, plus 5 restaurants.

  • Free WiFi
  • Enjoy French cuisine with ocean views at STARGATE, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Rinku Premium Outlets and Rinku Park
  • Free airport drop-off shuttle service

Star Gate Hotel Kansai Airport ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Star Gate Hotel Kansai Airport

Everyone (1) Couples (1)
5 out of 5
Excellent location for arrival or departure from KIX.

Posted by on 19 Sep 2023

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2 out of 5
Les chambres non-fumeurs sont des anciennes chambres fumeurs qui ont encore une mauvaise odeur de nicotine . La ventilation fait un bruit de ventilateur qui vibre toute la nuit. Le point positif est la vue magnifique du 33e étage dans une chambre d’angle avec de superbes baies vitrées. Qui donne sur l’océan avec une vue panoramique sur le viaduc qui mène à l’aéroport

Posted by on 22 Jul 2019

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About the Star Gate Hotel Kansai Airport

Location 1 Rinkuoraikita, Izumisano, Osaka-fu 598-8511

Property Features

There are 5 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. A free shuttle from the hotel to the airport is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at Star Gate Hotel Kansai Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Izumisano hotel.

  • 1 building
  • 358 guestrooms or units
  • 54 levels
  • 5 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hagurazaki Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Star Gate Hotel Kansai Airport offers 358 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 26-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

STARGATE – Overlooking the ocean, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Chinese Restaurant SEIRYU – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.

Japanese Restaurant ARIMA – Overlooking the ocean, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

Teppan-yaki RINKU – Overlooking the ocean, this steakhouse serves lunch and dinner. Open selected days.

Pastry Cafe PATI-STAGE – This coffee shop serves brunch, lunch and light fare. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

During periods of high volume, the breakfast location may change without prior notice and guests may be requested to reserve a breakfast time upon arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property registry number - 大阪府指令 泉佐保第95-7号
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1391 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Star Gate Hotel
  • Star Gate Hotel Kansai Airport
  • Star Gate Kansai Airport
  • Star Gate Kansai Airport Hotel
  • Star Gate Hotel Kansai Airport Izumisano
  • Ana Gate Izumisano
  • Star Gate Kansai Airport Izumisano
  • Star Gate Kansai Izumisano
  • Star Gate Hotel Kansai Airport Hotel
  • Star Gate Hotel Kansai Airport Izumisano
  • Star Gate Hotel Kansai Airport Hotel Izumisano

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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