Star Gate Hotel Kansai Airport

4.0 star property

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Photo gallery for Star Gate Hotel Kansai Airport

Aerial view
View from room
Lobby
View from property
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
1 Rinkuoraikita, Izumisano, Osaka-fu, 598-8511
  • AQUAIGNIS
    ‪5 min walk‬
  • Rinku Pleasure Town Seacle
    ‪9 min walk‬
  • Rinku Premium Outlets
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪12 min drive‬

Room options

Superior Twin Room, Non Smoking, Corner

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Double Room, Non Smoking (Airport Corner Double)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Smoking, Bay View

  • 33.0 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Triple Room, Smoking (Superior Twin + 1 Extra Bed)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Quadruple Room, Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Murphy Beds

Superior Twin Room, Smoking, Bay View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Double Room, Smoking, Bay View

  • 33.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Non Smoking, Bay View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Double Room, Non Smoking, Bay View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking, Bay View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Smoking (Superior Twin + 1 Extra Bed)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Smoking, Bay View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Non Smoking, Bay View

  • 33.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Quadruple Room, Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Murphy Beds

Standard Twin Room, Non Smoking (Single Use)

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room, Non Smoking, Corner

  • 45.0 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Murphy Beds

Deluxe Twin Room, Non Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room, Smoking (Single Use), JP

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Superior Twin, Non Smoking

  • 32.6 sq m
  • Bay view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Star Gate Hotel Kansai Airport

Hotel connected to a shopping center in Izumisano with 5 restaurants
This hotel features 5 restaurants, a coffee shop/cafe, and self parking. Free WiFi in public areas and free airport drop-off are also provided. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities.
Star Gate Hotel Kansai Airport offers 358 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 26-inch LCD televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Star Gate Hotel Kansai Airport's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from AQUAIGNIS. Features include free WiFi in public areas and free airport drop-off service, plus 5 restaurants.
  • Free WiFi
  • Enjoy French cuisine with ocean views at STARGATE, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Rinku Premium Outlets and Rinku Park
  • Free airport drop-off shuttle service
There are 5 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. A shuttle from the hotel to the airport is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at Star Gate Hotel Kansai Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Izumisano hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
STARGATE - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Chinese Restaurant SEIRYU - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Japanese Restaurant ARIMA - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Teppan-yaki RINKU - Overlooking the ocean, this steakhouse serves lunch and dinner. Open select days.
Pastry Cafe PATI-STAGE - This coffee shop serves brunch, lunch, and light fare. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free drop-off airport shuttle from 5:30 AM to 8:30 AM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3800 for adults and JPY 1391 for children
  • 5 restaurants and 1 coffee shop/cafe

Restaurants on site

  • STARGATE
  • Chinese Restaurant SEIRYU
  • Japanese Restaurant ARIMA
  • Teppan-yaki RINKU
  • Pastry Cafe PATI-STAGE

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
During periods of high volume, the breakfast location may change without prior notice and guests may be requested to reserve a breakfast time upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1391 for children
  • Self parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Star Gate Hotel
Star Gate Hotel Kansai Airport
Star Gate Kansai Airport
Star Gate Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Ana Gate Izumisano
Star Gate Kansai Airport Izumisano
Star Gate Kansai Izumisano
Star Gate Hotel Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Star Gate Hotel Kansai Airport Hotel Izumisano

Star Gate Hotel Kansai Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1006 reviews
Rating 8 - Good. 317 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport but far from Osaka, but train station close to walk to.
Stayed 1 night in Nov 2024

10/10 Excellent

Nam

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent view
I have the best view ever in my whole entire life. It’s corner room with water view. My husband and I are be able to see the full rainbows. It’s so much more than I could ever asked for. Thank you …. It’s truly “a gate to touch the stars”…❤️❤️❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Just what was needed the night before overseas flight; including luggage scale in the lobby!
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view
Stayed 1 night in Nov 2024

6/10 Okay

Danny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stargate hotel is convenient in location and a cheap option but unfortunately the rooms are just straight up stinky- sort of a smoke mixed with mold smell. The staff tried their best and were responsive to our concerns about the smell in our first room and moved us to what was an "upgraded" room but it unfortunately still smelled. I think it is just an old hotel and maybe the culprit was very dirty air vent filters (which I noticed when looking around the room). The breakfast was decent, the hotel shuttle was on time and the view was amazing, but it is hard to get over the smell!
Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Stayed 1 night in Oct 2024

10/10 Excellent

Xiaobing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kansai airport, will be a good place to stay one night for Rinku outlet
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My introduction to Japanese hotels was favorable. The room is spacious and had every amenity. The view out the window is spectacular!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yiu On Caesar

Travelled with partner
Liked: Cleanliness, staff & service
Super location. Just above Rinku town station. If you stay on higher floors, the view was magnificent. The rooms are big but the hotel needs updating. Noise from the train is annoying. Good value.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was perfect except we found mold under the soap holders. We could smell the mold when we entered the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Paris

Stayed 1 night in Oct 2024

2/10 Terrible

Stavros

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s an improved version of your review: Beware when booking through Expedia! The room’s smoking status (smoking or non-smoking) was not disclosed until after I completed my booking. At check-in, the staff refused to change my room from smoking to non-smoking, citing my “strict booking” through Expedia as the reason. The room itself was disappointing – it smelled stale, felt outdated, and was somewhat unclean. It seemed like a time capsule from the 90s in need of a refresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Stella

Stayed 1 night in Oct 2024

8/10 Good

Sharmini

Stayed 1 night in Oct 2024

8/10 Good

Tieke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv is too old.
Stayed 1 night in Oct 2024

10/10 Excellent

Peng

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel with beautiful sea view. Room is a bit old but very clean and spacious. Best buffet breakfast with vast of selections with high quality food. Friendly reception staff and easy access to stores.
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the room were Fav! Stunning Buffet style breakfast you should try. That Buffet open longer than other hotels. And delisious. Even rainy day you won't get wet. Connected with Rinku station. Few convinience stores around.
Stayed 1 night in Oct 2024

8/10 Good

Yue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for one night because of early flight from Kansai airport. This hotel has free shuttle service to the airport which is very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolphe

Stayed 1 night in Oct 2024

10/10 Excellent

Maria E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka experience
Overall the place is great. I likecthat they have items in case you forget to bring (toothbrush, brush, etc.)
Stayed 1 night in Oct 2024