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Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Lobby
Hallway
Soundproofing, free WiFi, bed sheets
Exterior
Daily buffet breakfast (JPY 1800 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Dotonbori
    ‪1 min walk‬
  • Tsutenkaku Tower
    ‪3 min drive‬
  • Osaka Castle
    ‪6 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Twin Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Twin Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Double Non-Smoking For 2 person

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Twin Smoking For 2 person

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Double Smoking For 2 person

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Deluxe Double Smoking For 2 person

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Double Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Smoking For 3 person

Triple Room Smoking For 3 person

Triple Room Smoking For 3 person

  • 17 sq m
  • Sleeps 5
  • 3 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Deluxe Double Non-Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking For 3 person

Soundproofing, free WiFi, bed sheets

Triple Room Non-Smoking For 3 person

  • 17 sq m
  • Sleeps 5
  • 3 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person

  • 13 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 2 person

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Standard Double Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Non-Smoking For 2 person

Deluxe Double Non-Smoking For 2 person

Deluxe Double Non-Smoking For 2 person

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Twin Smoking For 2 person

  • 13 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Non-Smoking For 2 person

Superior Double Non-Smoking For 2 person

Superior Double Non-Smoking For 2 person

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Standard Single Room Smoking For 1 person

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Double Smoking For 2 person

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Deluxe Double Smoking For 1 person

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Standard Double Smoking For 2 person

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Double Non-Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Economy Twin Smoking For 1 person

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sotetsu Grand Fresa Osaka - Namba

Hotel with a 24-hour front desk, near Tsutenkaku Tower
Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Sotetsu Grand Fresa Osaka - Namba. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at MASSE DINING
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Osaka Museum of History and a few minutes from Tsutenkaku Tower
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Osaka - Namba.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
MASSE DINING - This restaurant specializes in international cuisine.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 971 out of 1811 reviews
Rating 8 - Good. 522 out of 1811 reviews
Rating 6 - Okay. 218 out of 1811 reviews
Rating 4 - Poor. 64 out of 1811 reviews
Rating 2 - Terrible. 36 out of 1811 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

6/10 Okay

C

Stayed 3 nights in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the hotel. They have a strict check in policy where you can’t get in one minute before the schedule check in time and the lobby gets filled with 100 people or more all waiting to check in, but they have five check in kiosk so the check-in goes fairly fast. They have a decent breakfast buffet that also gets really crowded. Even if you go as soon as it opens there will be a line. I don’t know if that’s cultural, but everybody seems to want to have their breakfast early so there was a line that snaked around the eating area. Like I said in general, I liked the hotel, the staff was always very helpful and friendly, and because of the location, two blocks from Dotonburi area and just up the street from the fish market food and entertainment was convenient. It really is a great location to have fun. I believe the nearest Metro is about three blocks down the street from the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Osaka
This was our first time to Osaka. This place is in the perfect location. You can walk everywhere. There were tons of places to walk to. The room was perfect for what we needed. I would definitely stay here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable place to stay at, Especially during the winter, wasn't bad at all! Beds are great, Table is great, although there is one thing to consider if you're a JR Pass User: Osaka Metro is the only convenient transportation around here, but it doesn't get covered by the Pass at all. If you want to save money, and use the benefits of your pass, I would not recommend staying here. Otherwise, It's a great choice to stay!
Stayed 6 nights in Dec 2024

6/10 Okay

Jun Yuan

Stayed 3 nights in Dec 2024

6/10 Okay

Yael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Maily

Stayed 5 nights in Dec 2024

8/10 Good

Jimmy Loong Bu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a Superior Double Non-smoking Room for 6 nights on level 8 of the hotel. I had booked 2 rooms for 4 pax. The room was small but to be expected in Japan and for the price paid. I only had 1 full size luggage so was manageable. Importantly it was clean and bed was comfortable. As it's winter, I would open the window slightly to cool the room as the centralised air-conditioning was emitting hot air though this can be turned off. Overall it was still comfortable and does not affect my sleep. The toilet was also much smaller than expected with a small bath tub. Not convenient for older folks to climb into the tub to shower. The hotel was near to Dotonbori shopping district with many F&B choices and shops all within walking distance. Just outside the hotel was Nippombashi station making it convenient for travelling. 15mins walk to Namba station which is not too far too. Checking in and out was fully automated using the many machines at the lobby. Very convenient and fast. As we arrived early before check in time, we could also store our luggages at the lobby before going out. Amenities like bath robes, toothbrush, combs, coffee and tea packets are available for free at the lobby area Overall, a fuss free hotel at reasonable price that met my needs. Best part is the close proximity to the shopping district.
Stayed 6 nights in Dec 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Stayed 11 nights in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are clean and the location of the hotel is close to the train station as well as several tourist attractions such as the todonburi street. However, the rooms and the toilets are abit small.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top. People were super nice and friendly.
Stayed 8 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Man kit

Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

wendy

Travelled with group
it seems efficient if everything is automatic and self served, but on the other hand, there's no warm interaction with staff, so it also looks cold and unfriendly. i would also suggest the amenities be put into the rooms, and NOT letting the occupants take them freely, people are greedy, they would just take and take, getting what they think worth of how much they had paid. one more thing, somebody tried shuffling with our door lock in the middle of the night, and woke us in shock because of the loud banging... we really felt slight danger at that moment... it turned out maybe the man remembered the wrong room number, but already it made us nervous all through the night!! these are just my personal thoughts, no offense.
Stayed 4 nights in Dec 2024

10/10 Excellent

Seeta

Stayed 2 nights in Nov 2024

6/10 Okay

pablo

Travelled with partner
Liked: Amenities
This hotel is near dotonbori 1 block away from it I didn’t like that the hotel is old it need upgrades and the smoke smell on the lobby is to bad , it is small , it was good but ill probably go to a different option next time , the staff is helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
An ok Sotetsu in a very busy area
An 8 night stay part of a longer trip.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to alot of food and attractions and also had washer/dryer if you are traveling light and need to wash clothes.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Nancy, Santee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of a smell coming from the bathroom and there were not much sound isolation. Otherwise everything else was amazing. Excellent location. Great pricing
Stayed 8 nights in Oct 2024

10/10 Excellent

James, EDGEWATER PARK

Stayed 9 nights in Nov 2024