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Hotel Mystays Shinsaibashi

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mystays Shinsaibashi

Lobby
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Laundry room
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Reviews

8.2 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1-9-30 Nishi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086
  • Amerikamura
    1 min walk
  • Shinsaibashi-suji
    3 min walk
  • Dotonbori
    7 min walk
  • Osaka (KIX-Kansai Intl.)
    50 min drive

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Twin Room, Non Smoking (No Extra Bed)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Extra Bed)

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi-double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Semi-double Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Triple Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room, Non Smoking (No cleaning Service)

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Twin Room, Non Smoking (No Extra Bed, No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Extra Bed, No cleaning Service)

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking (No cleaning Service)

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (No cleaning Service)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi-double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Semi-double Room, Non Smoking (No cleaning Service)

  • 14 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Triple Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (No cleaning Service)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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Exterior

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The price is €122
for 1 night
includes taxes & fees
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About this property

Hotel Mystays Shinsaibashi

Hotel in Osaka, near Nipponbashi
This smoke-free hotel features a microwave in a common area, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a vending machine are onsite.
Hotel Mystays Shinsaibashi offers 54 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones.

Our customers tell us they can't get enough of the helpful staff at Hotel Mystays Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Just a 2-minute drive from Nipponbashi and a few minutes from Tsutenkaku Tower
Hotel Mystays Shinsaibashi offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Hotel Mystays Shinsaibashi also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Osaka hotel is smoke free.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (JPY 2400 per night), from 8:00 AM to 10:00 PM

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 4 km away).

Renovations and closures

The property will be renovating from November 27 2024 to December 23 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 2400 per night (656 ft away; open 8:00 AM to 10:00 PM)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinsaibashi
Flexstay Inn Shinsaibashi Osaka
Flexstay Shinsaibashi
Flexstay Shinsaibashi Inn
Flexstay Shinsaibashi Osaka
Flexstay Shinsaibashi Hotel Osaka
Hotel Mystays Shinsaibashi
Mystays Shinsaibashi Osaka
Mystays Shinsaibashi
Mystays Shinsaibashi
Hotel Hotel Mystays Shinsaibashi Osaka
Osaka Hotel Mystays Shinsaibashi Hotel
Hotel Hotel Mystays Shinsaibashi
Hotel Mystays Shinsaibashi Osaka
Flexstay Inn Shinsaibashi
Hotel Mystays
Mystays
Mystays Shinsaibashi Osaka
Hotel Mystays Shinsaibashi Hotel
Hotel Mystays Shinsaibashi Osaka
Hotel Mystays Shinsaibashi Hotel Osaka

Hotel Mystays Shinsaibashi Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 1018 reviews" "
Rating 8 - Good. 466 out of 1018 reviews" "
Rating 6 - Okay. 160 out of 1018 reviews" "
Rating 4 - Poor. 48 out of 1018 reviews" "
Rating 2 - Terrible. 16 out of 1018 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
The best thing about this hotel is the distance to Dotonbori, combini and shopping areas. Other than that, it's not stroller-friendly (or wheelchair accessible), it's pretty outdated, and on the smaller side.
Stayed 5 nights in Jul 2024

6/10 Okay

Lorelee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room we chose was non-smoking. Unfortunately, when we got in our room it smelled like cigarette. I informed the front desk and just offered cleaning services for they are fully booked. This was our 2nd time to stay in this hotel, first time was fine, but this time it was disappointing because of the smell. Even though the shopping district was only 3 minute walk, I would stay at a different hotel next time.
Stayed 2 nights in Jul 2024

8/10 Good

michael

Stayed 3 nights in Feb 2024

10/10 Excellent

Oi Ying Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time stay at this hotel. Perfect with no complaints!
Stayed 4 nights in May 2024

8/10 Good

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It is easy to find. 2 blocks from Shinsaibashi station. Walking distance to shopping areas and food places, like Dotonburi. There's a 7-11 just across from lobby entrance to get that on-the-go food 24/7. Rooms aren't brand new but definitely good enough for my standards. Showers were quite small, had to lean for the showers, and I'm average height. I would stay here again. Decent place for the price. Staff were really friendly and super helpful.
Stayed 8 nights in Mar 2024

6/10 Okay

Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room has 3 beds, not much space left to open our luggage, need take turns.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is located less than a 4 mins walk from exit 7 of Shinsaibashi station. Approximately 10 mins walk to Shinsaibashi street and Dotonburi about 15 mins away. However, did not rate 5 starts for this review as the carpet in the room we had was dirty upon check in. There was also no bottled water provided. Reception was fluent in english, and check in/out process was smooth.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor, guest need to exchange clean towels in lobby
Generally ok, but only 1 cleaning day for 6 night stays. Its ok because i knew it before i booked. However, hotel would not actively provide clean towels everday, instead, they leave a note and request guest to take the used tower to lobby for exchange clean sets, also they request guest to throw their rubbish to bin in lobby. its terrible and i would not recommend friend of mine to book mystays group hotel in thr future.
Stayed 6 nights in Mar 2024

8/10 Good

Davide

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Lorelee

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Mohammad K

Travelled with family
Liked: Staff & service, room comfort
Osaka 2024
Small basic hotel in a convenient location in Osaka. Helpful staff at the check-in counter.7/11 across the hotel. Subway station at a minute's walk.1 minute's walk to Midosuji, broad avenue with luxury stores.8 minutes walk from Dotonbori.5 minute's walk from Amerika-mura with tons of shops of trendy clothes for the youth. Overall clean but some areas need a little attention to avoid giving a dingy appearance.
Stayed 1 night in Feb 2024

10/10 Excellent

Kazuteru

Liked: Cleanliness, staff & service, property conditions & facilities
Came to Osaka for Kyocera dome event. GREAT access to pretty much everywhere in Osaka. 10sec walk from Combini. Clean facility and kind staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Fengxue

Stayed 4 nights in Dec 2023

8/10 Good

Joshua

Liked: Staff & service
Stayed 4 nights in Nov 2023

8/10 Good

CheeYang

Stayed 2 nights in Nov 2023

10/10 Excellent

Qing

Very good
Stayed 1 night in Nov 2023

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness
I’ve stayed at other MyStay and this wasn’t the best. Location 10, staff 8, cleanliness 6. It smells like cigarettes everywhere in the floor I’ve stayed There’s no ramp to bring up your luggage from the street. Suuuper convenient location though, only reason I booked!
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2023

10/10 Excellent

hoffmann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was great, staff was very kind and friendly, convient location
Stayed 2 nights in Aug 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needs improvements on cleanliness, otherwise good
This hotel is located in a very convenient area, only few minutes from the train station and within walking distance to some tourist attractions. Service was good, front desk staff were helpful and very friendly. The only complaint I had about this place was concerning cleanliness. As I walked in, I felt and smelt an unpleasant stench. The room felt humid. When I woke up the second morning, I felt my throat in pain. I looked up at the walls above my bed and on two walls surrounding the bed were clumps of dust. I also noticed that the comforter under the comforter cover was covered in brown stains. I mentioned these things to the front desk and even though I opted out of paying for a cleaning fee, they were kind enough to clean the room for me. The dust was cleaned off, however, I still had to sleep with the dirty comforter. Third night, I was sitting in the bed and noticed a part of my body was very itchy. I noticed multiple red bug bites on one part of my body which may have been bed bugs. It was definitely from the room. I didn’t mention this to the clerks as I was leaving the next day. Overall, I’m not sure I’d stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher

Stayed 1 night in May 2023

4/10 Poor

Morris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. The room is small, old and dirty. Stains and smells everywhere in the hotel. Terrible experience.
Stayed 4 nights in May 2023

2/10 Terrible

Maria, Mountain View

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023