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Four Points Flex by Sheraton Osaka Umeda

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Laundry room
Room, 2 Single Beds
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Place, Umeda Arts Theater
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪4 min walk‬
  • Place, Umeda Sky Building
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel with a restaurant, 5-minute walk to Grand Front Osaka Mall
A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Osaka Umeda. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from Grand Front Osaka Mall and a 2-minute drive from Umeda Sky Building
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hui Xian Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to many train lines. Front desk was very helpful and hospitable, going the extra mile to help us in some queries. Rooms were comfortable and provided sufficiently for rest and respite. Bathrooms were well equipped. Bed and pillows were sufficiently comfy, best hotel sleep I have had in a while. Temperature settings all managed well too. The added bonus for me was the clothing spray provided which was a great help. Having a cold/hot water dispenser at the lobby of rooms was excellent. Simple facilities on ground floor (with a vending machine, microwave and laundry machines) were great. Would definitely return!
Stayed 5 nights in Sep 2025

10/10 Excellent

Cristina Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to everything. I was able to walk to the train station and to the pharmacy. it was great!!
Stayed 6 nights in Aug 2025

8/10 Good

Lily

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tsrong-Yi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Will definitely stay there again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Lots of places to eat and shop. Tucked down a quieter side street but right next to the action. Great breakfast and wonderfully helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

8/10 Good

CJ

Liked: Cleanliness
Good location
Stayed 1 night in Jul 2025

6/10 Okay

Sangeeta

Liked: Staff & service
Clean room room was small but good experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Aroni

Stayed 2 nights in Jul 2025

10/10 Excellent

Shin

Stayed 2 nights in Jun 2025

10/10 Excellent

RIANNE JAYSON PASCUAL

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, its quiet even if the train station is nearby. you barely hear a noise. its also very clean and convenient location
Stayed 2 nights in Jun 2025

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

4/10 Poor

Rhinna

Travelled with family and small children
Disliked: Cleanliness
room was really small.
Stayed 3 nights in Jun 2025

10/10 Excellent

dani

Stayed 1 night in Mar 2025

10/10 Excellent

dani

Liked: Cleanliness, amenities, property conditions & facilities
a little noisy since it’s right next to the train tracks, i’m sure you can ask to be moved away from the tracks. other than that everything was perfect. would definitely stay here again if i’m ever in osaka again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chiyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close CBD,a lots of restaurant's around the hotel.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Stayed 1 night in May 2025

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Elean M

Stayed 2 nights in Apr 2025

10/10 Excellent

Masashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very excellent!!
Stayed 4 nights in Apr 2025

6/10 Okay

Cord

Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room for the price but we needed to be near the station for the night.
Stayed 1 night in Mar 2025

6/10 Okay

Piotr

Travelled with family
Liked: Amenities
breakfast is awful I do not recommend buying breakfast in this hotel is a waste of money otherwise okay
Stayed 3 nights in Mar 2025