Four Points Flex by Sheraton Osaka Umeda

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Umeda Arts Theater
    3 min walk
  • Grand Front Osaka Mall
    5 min walk
  • Hankyu Umeda Main Store
    7 min walk
  • Osaka (ITM-Itami)
    24 min drive

Room options

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel with a 24-hour front desk, a short walk to Grand Front Osaka Mall
A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Four Points Flex by Sheraton Osaka Umeda. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front-desk safe, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from Grand Front Osaka Mall and a 1-minute drive from Osaka Station City
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 31 2024 to November 17 2024 (dates subject to change).
This property will be closed from July 31 2024 to November 7 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincent, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, will return again!
Stayed 10 nights in May 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jayesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Onyebuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple restaurants in the area. The room was comfortable and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Hotel was in a good area and close to Osaka, Umeda and Shin-Osaka stations. Rooms were a bit smaller than expected but comfortable. Breakfast gave you a choice of 5 options that were all pretty good. Had some issues with temp. Once I figured out how to open the windows it was much better. It was 29 Celsius when I checked in and thermostat was tricky to work with. I’d stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

shinichiro

Stayed 3 nights in Jan 2024

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023

8/10 Good

sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms little small but adequate. Worse thing was living out of the suitcases .we went with a twin room at 21sum which gives you an extra few squres to move
Stayed 6 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Lovely staff. Conveniently located. Lobby lights a bit sterile and bright, but, heck, better than dark and dingy
Stayed 4 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Rafi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
About the service zero points I asked front desk for 1 extra pillow They answered sorry we only provide with 1 pillow per bed so why don’t you use extra towels to make pillow Seriously 😳 Rooms were way small
Stayed 5 nights in Jul 2023

8/10 Good

SCOT

Liked: Staff & service, property conditions & facilities
The front desk staff were efficient and polite. Hotel is a 4-5 min walk from the bus terminal at the Umeda station with tons of eating places around and along the way. Hotel offers a lot of things- a station you can just take disposable razors, tooth brushes, shaving creams, etc if you forgot to pack them! Room has disposable slippers, a bathrobe, trouser press, iron, fridge, shoe polish, and other things for the business travelers. Only thing was that although the bathroom looked clean, it had a sweaty smell to it. But there was a bottle of odor freshener spray that you could use. Bed and sheets were clean, the mattress kinda on the firm side. Downstairs had a hotel restaurant, but I did not try there. All in all it was fine for my 1 night stay, and I would consider it again.
Stayed 1 night in Jul 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a couple of nights.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to Osaka Umeda station (5-6 min walk), which was very convenient. The oil was on the small side (to be expected) but had all of the essentials. Check-in and check-out was easy. All staff were friendly. I would recommend staying here if you want a basic, but great value stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
No nonsense hotel. Great for price and very clean. Location was perfect for a stay in this area of Osaka
Stayed 2 nights in Jun 2023

6/10 Okay

Robert, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy about the property, Solid clean, close to shopping and train stations.
Stayed 4 nights in Jun 2023

8/10 Good

Angela

Stayed 3 nights in Jun 2023