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Citadines Namba Osaka

4.0 star property
VIP Access

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Photo gallery for Citadines Namba Osaka

In-room safe, desk, laptop workspace, blackout curtains
Studio, 1 Queen Bed (Double)
Room, 2 Bedrooms | Private kitchen
Bar (on property)
Deluxe Double Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪2 min walk‬
  • Dotonbori
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪14 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom

Double Room, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Bedroom

Twin Room, 1 Bedroom | Private kitchen

Twin Room, 1 Bedroom

  • 59 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double)

Studio, 1 Queen Bed (Double)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (Twin)

Studio (Twin)

Studio (Twin)

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Citadines Namba Osaka

Art Deco Osaka hotel connected to a shopping center, steps from Kuromon Ichiba Market
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and slippers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Citadines Namba Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Nipponbashi. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Kuromon Ichiba Market and 14 minutes by foot from Tsutenkaku Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka. A complete renovation of Citadines Namba Osaka was completed in December 2019.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Numero Five - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on May 14, 2025 from 11 AM-5 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1054 out of 1307 reviews
Rating 8 - Good. 198 out of 1307 reviews
Rating 6 - Okay. 37 out of 1307 reviews
Rating 4 - Poor. 7 out of 1307 reviews
Rating 2 - Terrible. 11 out of 1307 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night stay but very enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 8 nights in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Stayed 4 nights in Sep 2024

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel a few minutes walk to Namba stn

Check in time is 3pm, front desk was very helpful for the check in. Left our luggage because we were early. Rooms were in good condition, quiet at 4th flr near a modest gym. 6th flr is a lounge area where coffee and tea are available. Key cards were wooden. We did not avail of the breakfast and went to a nearby restaurant with delicious Japanese food (Munashi). More dining areas are at the station for more choices. Kansai airport is accessible via Nankai line in less than an hour
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Phonesavanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and convenient.
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend location

We stayed here for 3 nights after arriving into Japan. I like the neighbourhood as it was close to Namba Station yet quieter (still busy) than hotels I’d think closer to the station or even hotels near the Dotonburi area. Staff were pleasant and helpful. Breakfast was plentiful but I’d give it a 4/5 for my personal taste
Stayed 3 nights in Jan 2025

6/10 Okay

Phoebe Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Ir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel from our whole stay in Japan!
Stayed 2 nights in Oct 2024

6/10 Okay

Ahmad

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent
Stayed 3 nights in Jan 2025

8/10 Good

Siu Loong Lillian

Stayed 3 nights in Dec 2024

10/10 Excellent

Nabilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines Namba Osaka was an excellent stay! The hotel was clean, quiet, and felt very safe throughout my visit. Every staff member I interacted with was incredibly kind and helpful, making the experience even more enjoyable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lavie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I would want to know when considering booking this hotel: This hotel feels like one that would be booked for a wedding party. It feels very grand and high-end. The rooms are super large for being in Japan- they are sized like the ones at home in the US. Amenities were so nice we had clothing and linen spray in our room, a guest lounge with a full on kitchen with coffee and tea, a (clean) children's play area, and a laundry room. The dining hall attached to the hotel was fantastic! It was walkable to plenty of shops and restaurants and Dotonburi. I would without a doubt recommend this to anyone who wants a nicer stay than normal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elangovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and helpful staff. Good location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location especially for animation lovers Cosy and stylish environment Beds are big enough. Staff are helpful and they can speak fluent English

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hooi Fong

Stayed 9 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Citadines

I love the Citadines hotel chain and stayed at many other properties around the world. This one was an old Takashimaya store space and redone into guest rooms and a community food hall next door. Great value for the size of room with kitchenette, and also laundry room, play room for kids, community work/lounge area with coffee machine. Great location close to many services and short 10 min walk to Namba station. Lively area but not jam packed with tourists and noisy bars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bernd

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, newly renovated

Room are spacious, service is good. We love staying here. The hotel is very clean, and they provide water dispenser at every floor
Stayed 2 nights in Nov 2024