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Centara Grand Hotel Osaka

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
In-room safe, blackout curtains, iron/ironing board
Exterior
Building design
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking available
  • Spa

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    ‪2 min walk‬
  • Nipponbashi
    ‪4 min walk‬
  • Namba Grand Kagetsu Theater
    ‪8 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Centara Grand Hotel Osaka

Luxury hotel connected to a shopping center in Namba with 5 restaurants
This hotel features 5 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

The shopping around Centara Grand Hotel Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Nipponbashi. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.
  • Free WiFi
  • Enjoy French cuisine at Innovative French KUNSEI, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy, Thai massages, or facials at SPA Cenvaree スパ・センバリー
  • Amenities include 6 meeting rooms, an elevator, and coworking space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Nipponbashi and 10 minutes by foot from Kuromon Ichiba Market
Centara Grand Hotel Osaka offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. The luxury Centara Grand Hotel Osaka also features spa services, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Innovative French KUNSEI - This fine-dining restaurant specializes in French cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (JPY 4000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5220 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Innovative French KUNSEI
  • WhiskeyNova ウイスキーノヴァ
  • Crudo Deck クルードデッキ
  • Suan Bua スアンブア
  • Embassy of Crab エンバシー

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Coworking spaces
  • Meeting rooms - 6

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 85
  • Hardwood flooring in room
  • Smooth flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 105
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 960 reviews" "
Rating 8 - Good. 147 out of 960 reviews" "
Rating 6 - Okay. 27 out of 960 reviews" "
Rating 4 - Poor. 16 out of 960 reviews" "
Rating 2 - Terrible. 20 out of 960 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Stayed 3 nights in Oct 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were amazing, very clean and elegant. The front desk was the absolute best at helping us add a day to our reservation without having to move rooms. The only negative thing we encountered was being given and then charged for drinks we didn't order in one of the restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent hotel with friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaewook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tide
Stayed 3 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, highly recommend
Couldn’t fault it. Absolutely beautiful hotel, amazing staff and super clean
Stayed 6 nights in Oct 2024

8/10 Good

Mei Zhen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Located within a shopping mall, walking distance to Dotonbori. Only downside is we can hear the trains running through the tracks throughout from our room.
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, close to Namba train station, level of service, cleanliness, corner king bed room had tons of light with excellent black out curtains, restaurants excellent (Thai and seafood restaurants), attached Parks Namba shopping centre was top notch Overpriced breakfast if reservation not made in advance. Needed to leave the hotel for breakfast.
Stayed 3 nights in Oct 2024

8/10 Good

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2024

10/10 Excellent

LING

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to buses and Namba station
Stayed 2 nights in Oct 2024

10/10 Excellent

Nasrin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms that were large for Japan standards. Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning city views, close to shopping and dining options
Stayed 3 nights in Oct 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are many things to like about our stay at the Centara Grand. The location is excellent. Easy to get anywhere, and the nearby shopping is abundant. The rooms are nice, the beds are comfy. The breakfast buffet is very average for such a nice hotel. The room cleaning was strange. They moved our toothbrushes and other personal affects during the cleaning. The AC filter in the room was full of dust and caused us to have sneezing fits at night.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a wonderful time staying at the hotel for our honeymoon. We turned up just a bit after 3 and there was a bit of a line for check-in already, but the staff checked everyone in fast. They were all very friendly and helpful. The room we had was absolutely beautiful! We would definitely come back. We also had a massage at the spa - one of the massages I’ve ever had!
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Easy check in, great staff good amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Close to Namba district. We didn’t want to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Price vs expectations
We spent 7 days at that hotel. It is a nice hotel, nice room and restaurant on-site make it easy for breakfast but the mold on the bath joint was a turn off from the beginning. Not a bar with free stuff or in room like in other hotels (eg. Razor). No washing / dryer machine in the hotel but at least, there's some laundromat in less than 5 min walk from the hotel. If it was less expansive, I would have rate it higher but for the price paid, I was expecting more than other hotels I've in Japan that were less expensive. For almost the same price, we will try another 5 stars hotel we were hesiting with next time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is very nearby. The customer service is great. Highly recommend
Stayed 6 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 3 nights in Oct 2024

10/10 Excellent

Anna, San Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good!
Stayed 3 nights in Oct 2024