Amazing location, close to the shopping, dining and entertainment areas. However, the hotel is not designed for so many guests: the elevators are usually busy, and you have to line up, the spa is too small for so many visitors, there are only five washing machines and a line-up to use them. The staff are doing their best, but they're obviously overworked: there were just two people manning the reception desk and serving breakfast. Most guests are families with young children, and if you love your peace and quiet, this may not be the best place to stay in.