Candeo Hotels Osaka The Tower

4.5 star property
VIP Access

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Photo gallery for Candeo Hotels Osaka The Tower

Spa
Spa
Lobby
Spa
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Breakfast available

Explore the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Osaka Station City
    ‪12 min walk‬
  • Grand Front Osaka Mall
    ‪17 min walk‬
  • Dotonbori
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Twin (Universal) with Sofa Bed,Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive King,Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Triple,Non Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Twin Beds

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 43 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Premium Triple with Sofa Bed,Non Smoking

  • 43 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Premium Private Spa Suite,Non Smoking

  • 60 sq m
  • Sleeps 6
  • 3 Twin Beds

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 60 sq m
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin with Sofa Bed,Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Twin Beds

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin,Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King,Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King with Sofa Bed,Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin with Sofa Bed,Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium Twin (Universal),Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive King with Sofa Bed,Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Luxury Corner King,Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed,Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin,Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Candeo Hotels Osaka The Tower

Luxury hotel with a 24-hour fitness center and spa services
Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
During your stay at Candeo Hotels Osaka The Tower, you're just a quick walk from Osaka City Hall. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by foot from Osaka Station City and a 3-minute drive from Dotonbori
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The C's ~Sky Dining~ - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ~Sky Dining~

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 351 out of 498 reviews
Rating 8 - Good. 94 out of 498 reviews
Rating 6 - Okay. 33 out of 498 reviews
Rating 4 - Poor. 10 out of 498 reviews
Rating 2 - Terrible. 10 out of 498 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adetola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Jadyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the executive lounge!
Stayed 5 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well needed rest after a long flight from LA
This hotel is well located with an amazing check-in experience. The breakfast views are wonderful and the hotel room well designed. While not large by American standards, it was still cozy and thoughtfully detailed.
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Stayed 3 nights in Dec 2024

6/10 Okay

FERNANDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Short staffed
Check in was very slow with long lines. Private lounge needed restocking, wine bottles were empty and no juice nor water was offered. Dirty plates and glasses were left in the cart for hours. Not worth the extra price paid. Hotel is at a great location and clean however it is very short staffed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sang-Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 6 nights in Dec 2024

6/10 Okay

CHI MING

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a new hotel with good condition and quiet environment. But the staff service is not good enough both from the reception service as well as inside the restaurant, apparently lack of staff and appropriate service standard. The choice of food in the breakfast buffet is also very limited
Stayed 6 nights in Dec 2024

6/10 Okay

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good it’s the word
It’s good but I think needs more personal to attend restaurant and lounge area
Stayed 2 nights in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
5 mins walk away from the station, and 5 mins walk from the underground tunnel to Umeda and Osaka Station. Very convenient and away from the cold
Stayed 5 nights in Dec 2024

10/10 Excellent

haluk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice area
Stayed 3 nights in Dec 2024

2/10 Terrible

Shinji

Stayed 1 night in Dec 2024

8/10 Good

DILLON

Stayed 8 nights in Dec 2024

10/10 Excellent

Satoko

Liked: Amenities, property conditions & facilities
The hot tub was beautiful and the rooms were gorgeous. I would add a change machine to the laundry area and towel service at the tubs and ability to clean in the gym
Stayed 3 nights in Dec 2024

10/10 Excellent

Angkana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing bathing area and food options were pretty good in the lobby, the area was also extremely great to be in and just 20 minutes from dotonburi, wish I spent a little more time here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Fei Fei

Stayed 4 nights in Nov 2024

8/10 Good

Kim, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was very near to shopping area and its peaceful ans quiet
Stayed 4 nights in Dec 2024

10/10 Excellent

Christy

Travelled with family
Liked: Property conditions & facilities
We had fire from Hotel announcements asked us to go to the lobby which was on 17th floor. If the fire was big or other disaster I’m pretty sure that we are all dead! Hotel people were welcoming their new hotel guests. No support or apology 😅
Stayed 6 nights in Dec 2024

10/10 Excellent

Mario

Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sunday

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2024

8/10 Good

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, with incredible views. The only thing stopping me giving it a full 5 stars is the bed is just way too hard. It’s a common theme in Japan, and I just don’t understand it! It’s like sleeping on concrete. They really need to have a way to accommodate western guests’ preferences for comfortable beds, instead of only catering to the domestic market in this regard. Any westerner travelling to Japan needs to be aware of this issue, particularly if you have back or hip issues.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, very clean, convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious and comfortable accommodations. Stunning views of the city. Great location for dining and shopping and transportation.
Stayed 3 nights in Dec 2024