Luxury hotel with a 24-hour fitness center and spa services
Along with a restaurant, this hotel has a 24-hour fitness center and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).
During your stay at Candeo Hotels Osaka The Tower, you're just a quick walk from Osaka City Hall. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
12 minutes by foot from Osaka Station City and a 3-minute drive from Dotonbori
Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower.
Smoking is allowed in designated areas at this 4.5-star Osaka hotel.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The C's ~Sky Dining~ - Onsite restaurant.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
A restaurant
Restaurants on site
The C's ~Sky Dining~
Things to do
24-hour gym
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Spa
Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (100 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Private bathroom
Slippers
Towels provided
Entertainment
49-inch TV with cable channels
More
Air conditioning
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately JPY 4180 per person
Airport shuttle fee: JPY 1800 per person (one-way)
Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.
We should mention
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property is also known as
Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka
Candeo Hotels Osaka The Tower Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is well located with an amazing check-in experience. The breakfast views are wonderful and the hotel room well designed. While not large by American standards, it was still cozy and thoughtfully detailed.
Check in was very slow with long lines. Private lounge needed restocking, wine bottles were empty and no juice nor water was offered. Dirty plates and glasses were left in the cart for hours. Not worth the extra price paid. Hotel is at a great location and clean however it is very short staffed.
This is a new hotel with good condition and quiet environment. But the staff service is not good enough both from the reception service as well as inside the restaurant, apparently lack of staff and appropriate service standard. The choice of food in the breakfast buffet is also very limited
The hot tub was beautiful and the rooms were gorgeous. I would add a change machine to the laundry area and towel service at the tubs and ability to clean in the gym
Amazing bathing area and food options were pretty good in the lobby, the area was also extremely great to be in and just 20 minutes from dotonburi, wish I spent a little more time here.
Area was very near to shopping area and its peaceful ans quiet
Kim
Stayed 4 nights in Dec 2024
10/10 Excellent
Christy
Travelled with family
16 Dec 2024
Liked: Property conditions & facilities
We had fire from
Hotel announcements asked us to go to the lobby which was on 17th floor.
If the fire was big or other disaster I’m pretty sure that we are all dead!
Hotel people were welcoming their new hotel guests. No support or apology 😅
This is a beautiful hotel, with incredible views. The only thing stopping me giving it a full 5 stars is the bed is just way too hard. It’s a common theme in Japan, and I just don’t understand it! It’s like sleeping on concrete. They really need to have a way to accommodate western guests’ preferences for comfortable beds, instead of only catering to the domestic market in this regard.
Any westerner travelling to Japan needs to be aware of this issue, particularly if you have back or hip issues.