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Hotel Kristall Orvieto

3.0 star property

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Photo gallery for Hotel Kristall Orvieto

Exterior
Exterior
Bar (on property)
Reception
Lunch and dinner served, local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Via Angelo Costanzi n. 69, Orvieto, TR, 05019
  • St. Patrick's Well
    ‪6 min drive‬
  • Orvieto Funicular
    ‪6 min drive‬
  • La Rocca
    ‪7 min drive‬

Room options

View all photos for Standard Double or Twin Room

Desk, blackout curtains, soundproofing, cots/infant beds

Standard Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Single Use

Desk, blackout curtains, soundproofing, cots/infant beds

Double Room Single Use

  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Lobby

Hotel Orvieto

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (180)
The price is €106
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Orvieto

About this property

Hotel Kristall Orvieto

Pet-friendly hotel with free parking connected to a shopping center in Orvieto
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Kristall Orvieto offers 36 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Kristall Orvieto. During your stay, you'll be connected to a shopping center and close to Hospital Santa Maria della Stella. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local cuisine while dining at Ristorante Numero 63
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Hospital Santa Maria della Stella and a few minutes from Crocifisso del Tufo
  • Pets welcome for free (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Kristall Orvieto. Self parking is free.

This 3-star Orvieto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Ristorante Numero 63 - This restaurant specializes in local cuisine and serves lunch and dinner.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Free off-site parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: EUR 7 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Ristorante Numero 63

Things to do

  • Designer shops
  • Shopping centre

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 7.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT055023A101005795

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Kristall Orvieto Hotel
Hotel Kristall Orvieto Orvieto
Hotel Kristall Orvieto Hotel Orvieto

Hotel Kristall Orvieto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 96 reviews
Rating 8 - Good. 35 out of 96 reviews
Rating 6 - Okay. 18 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Domenico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was tiny (I guess to be expected) toilet seat Loose/broken, no lock on bathroom door, fridge on the floor, (had to get down on my knees to put water bottles in)
Stayed 1 night in Jun 2024

6/10 Okay

Stefano

Stayed 1 night in May 2024

6/10 Okay

cynthia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not our best choice, the place had great staff, and breakfast was good with nice people serving. Hotel needs an update.
Stayed 1 night in Jan 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ornella

Stayed 1 night in Oct 2023

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Stayed 1 night in Sep 2023

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
The ac/c never worked and I ws given several different reasons why. Wasted my one day in Orvieto trying to get the room livable in the heat. Had to keep the balcony door open to the traffic and mosquitoes all night just to get some air in the room. Finally was told the ac was not even activated in the hotel... but somehow the lobby was nice and cool. Never got to visit the town. Horri
Stayed 1 night in Jun 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected. We could rest and had a good morning start. Recommend a good restaurant for dinner
Stayed 1 night in May 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness
Extremely convenient for the A1 - 2 minutes from the off ramp. An ideal stopover hotel, with a good medium priced restaurant next door. Staff friendly and helpful. Will certainly re-use.
Stayed 1 night in May 2023

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service very pleasant. We arrived before check-in, left our luggage to explore old Orvieto and upon returning staff advised they’d put our luggage in our room. Car dependent location. 25 minute walk from train station, taxi/bus service from train station and hotel seemed extremely sparseness
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No AC until June!
The hotel feels shabby and hasn’t been renovated recently, but this is not the main point. We arrived at the hotel on a hot May afternoon only to discover that the AC was not working and the room was stuffy and humid (we specifically selected a hotel with air conditioning). After tinkering with all AC controls, we returned to the lobby and asked about the AC. The receptionist gave us an embarrassed smile, opened a central circuit box and flipped a switch. For the time being we had air conditioning. But after we left the hotel and returned later in the evening, the AC was off again. We came back to the lobby to talk to the night shift manager, who barely spoke any English. He said and wrote “Giugnio” on a piece of paper, implying that they did not turn on air conditioning in the hotel until June (this was not written anywhere on Hotels.com). He then went up to our room and pretended to tinker with the AC control panel (which obviously didn’t work because the main circuit breaker was down). He later proposed that we open the balcony window and let in some cold air and that in a few hours the room will cool down. I should mention that the back of the hotel overlooks a busy railway. We found this unacceptable and at that point decided to leave the hotel. We found very reasonable accommodations next door, with air conditioning and much more pleasant hospitality and rooms for a similar cost.
Stayed 1 night in May 2022

4/10 Poor

Sara, Taunton

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very pleasant and helpful. Breakfast was very nice. The room was clean but had ants, which were taken care of by the staff spraying insecticide. The hotel was advertised as having air conditioning, which the staff said couldn't be turned on until June 20th for some reason. Temperatures were in the mid-high 80's so the room was very unpleasant for sleeping. The hotel is very near the high speed train tracks, and that is loud at all hours. The beds were very uncomfortable.
Stayed 2 nights in May 2022

8/10 Good

joseph

Stayed 1 night in Apr 2022

10/10 Excellent

Vicky

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Fabrizio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Orvieto Scalo.
Good hotel just off the main highway and five minutes drive into the center of Orvieto. The hotel is well kept, although dated, but clean and the Staff is very friendly. Well worth the ratio of quality vs price.
Stayed 1 night in Oct 2024

8/10 Good

Manuele

Travelled with family
Liked: Cleanliness, staff & service, amenities
Struttura un po' datata ma nessun problema particolare e personale gentile. Senz'altro ottimo per qualità/prezzo
Stayed 1 night in Aug 2024

8/10 Good

Laetitia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien pour une escale.
Hôtel très bien situé. Pas très loin d'Orvieto. Idéal pour une nuit. Personnel sympathique. Chambres correctes.
Stayed 1 night in Apr 2024

8/10 Good

Gianluca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michael, München

Travelled with family
Liked: Staff & service, property conditions & facilities
Perfekter Zwischenstopp auf dem Weg nach Sizilien. Unkomplizierter früherer Check-In möglich und trotz naher Bahnstrecke eine ruhige Nacht.
Stayed 1 night in Aug 2024

4/10 Poor

Di Sevo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura per pulizia e cortesia. La mattina sono stato svegliato dal rumore proveniente sicuramente dalla pulizia delle camere vicine. Non ci sono avvolgibili alla porta/finestra quindi entra molta luce alla mattina.
Stayed 1 night in Jul 2024

6/10 Okay

Fabrizio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pausa viaggio
Sosta per viaggio più lungo, personale gentilissimo e cordiale, professionale nulla da dire…il ristorante convenzionato con loro è ottimo. La pecca più grossa è il fancoil in camera, messo a 1 fa un rumore esagerato, c’è da dire che non ho segnalato il problema al personale, non escludo che mi avrebbero sistemato il problema.
Stayed 1 night in Jun 2024

6/10 Okay

Leonardo

Liked: Room comfort
Explora o turista....
Hotel com preço muito acima da estrutura, ou seja caro para que oferece... Aliás a cidade é muito linda, porém a rede hoteleira explora, deveriam ter valores uns 30 % mais baixos.
Stayed 1 night in Jun 2024

6/10 Okay

LUIGI

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024