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Mercure Orléans Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Orléans Centre

Classic Room, 2 Double Beds
Classic Room, 2 Double Beds
Bar (on property)
Sports facility
Breakfast, lunch, dinner served; French cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

Map
44, quai Barentin, Orléans, Loiret, 45000
  • House of Joan of Arc
    9 min walk
  • Loire a Velo Cycle Path
    11 min walk
  • Historical and archaeological museum of Orleans
    12 min walk
  • Orleans (ORE-Bricy Air Base)
    29 min drive

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, View

Privilege, Room, 1 Double Bed, View

Privilege, Room, 1 Double Bed, View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View | View from room

Classic Room, 1 King Bed, Balcony, River View

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Hotel d'Arc

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.1 out of 5, Very good, (393)
The price is €103
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Best Western Hotel d'Arc

About this property

Mercure Orléans Centre

Hotel with a 24-hour health club, a quick walk to House of Joan of Arc
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Mercure Orléans Centre. During your stay, you're just a quick walk from House of Joan of Arc. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy French cuisine while dining at L'ENTRACTE
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of House of Joan of Arc and Place du Martroi
  • Pets welcome for a fee
Mercure Orléans Centre offers its guests a 24-hour health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Orléans Centre. Parking is available for a fee.

This 4-star Orléans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
L'ENTRACTE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Bike parking
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 30.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Mercure Orléans Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 866 reviews" "
Rating 8 - Good. 378 out of 866 reviews" "
Rating 6 - Okay. 99 out of 866 reviews" "
Rating 4 - Poor. 37 out of 866 reviews" "
Rating 2 - Terrible. 12 out of 866 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Zory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, amenities
Fire alarm no one apologized Bed like a board Too noisy Never again
Stayed 1 night in Sep 2024

2/10 Terrible

Sherri

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Propert desperately needs a deep clean and fixing of major elements.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel with a brilliant restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful on Reception in particular
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great overnight stay. Some minor issues - paint flaking off door, no plug in the bathroom basin, no ability to change air conditioning setting - but good location and exc3llent public rooms. Double glazing ensures no traffic noise but at expense of “warm” room for sleepin*.
Stayed 1 night in Aug 2024

6/10 Okay

Guy, Haywards Heath

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was overcrowded. Restaurant was chaotic with orders lost. Hotel and rooms seem poorly maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the centre of Orleans and only a short walk away. Very friendly and helpful staff and the rooms were good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend stay
Christian at the Reception gave us an enthusiastic and informative welcome. The entire staff was communicative, efficient and affable. The room was comfortable, spacious and functional with river view. It became warm in the middle of the two nights, even though the thermostat indicated 18C. Felt like 26C. Dinner at L'Entreact was a pleasant surprise. Our waiter, Mourchad was attentive and took excellent care of us. The Menu offers a vast variety of choices. Food preparation was very good. The entire wait staff offered great and accommodating service to all patrons. And specially with children. The facade needs a touch up but the lobby is classy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, room comfort
Great value and good location
Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Stayed 1 night in Jul 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good stay
The beds are not the comfiest, pretty hard. The rooms are tired and need to be updated to match the rest of the hotel. The pool was wonderful Selection at breakfast was very good
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Stayed 2 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bof
Grande chambre. La moquette de la chambre semblait soit usée soit tachée ou bien encore sale. Par contre le lit était super et la double fenêtre coupe complètement le bruit de la route Le prix du parking n’était pas affiché, surprise à la sortie. Le petit déjeuner était pas mal mais la demoiselle qui nous a accueillie était peu agréable et à débarrassé notre table avant que nous ayons terminé alors que nous étions au buffet
Stayed 1 night in May 2024

6/10 Okay

FLORENCE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

gail

Stayed 1 night in May 2024

10/10 Excellent

Virginie

Stayed 1 night in May 2024

8/10 Good

Jean-Claude

Stayed 1 night in Apr 2024