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Jackotel Orleans

2.0 star property

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Photo gallery for Jackotel Orleans

Lobby sitting area
Reception
Property entrance
Interior detail
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Free WiFi
  • Business services

Explore the area

View in a map
18 Cloitre Saint Aignan, Orléans, 45000
  • Place, Sainte-Croix Cathedral
    ‪6 min walk‬
  • Place, Loire a Velo Cycle Path
    ‪10 min walk‬
  • Place, House of Joan of Arc
    ‪12 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Jackotel Orleans

Hotel in Orléans with free parking
Along with a meeting room, this smoke-free hotel has concierge services and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, multilingual staff assistance, and a banquet hall are onsite.
Jackotel Orleans offers 60 accommodations with complimentary weekday newspapers and hair dryers. Beds feature premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Jackotel Orleans, you're just a quick walk from St. Pierre-le-Puellier. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and a multilingual staff
  • Just a 5-minute walk from St. Pierre-le-Puellier and 7 minutes by foot from Sainte-Croix Cathedral
  • Pets welcome for free
Jackotel Orleans offers its guests a terrace, multilingual staff, and a garden. WiFi is free in public spaces. Jackotel Orleans also features concierge services and complimentary newspapers in the lobby. Self parking is free.

This Orléans hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11:30 AM for a fee: EUR 8 per person

Family friendly

  • In-room cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 7 AM-12:30 PM and 5:30 PM to midnight on Sundays and bank holidays.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Jackotel Orleans Hotel
Jackotel Hotel
Jackotel Orleans
Jackotel
Jackotel Orleans Hotel
Jackotel Orleans Orléans
Jackotel Orleans Hotel Orléans

Reviews

Jackotel Orleans Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 101 out of 332 reviews
Rating 8 - Good. 152 out of 332 reviews
Rating 6 - Okay. 55 out of 332 reviews
Rating 4 - Poor. 20 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

Reviews

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Very basic

Average stay. Wifi not working well in room. When i went to reception the "helpful" comment was "it works fine here". Breakfast was very basic, with no meat choice. Thankfully i was only travelling through and staying one night.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location for quick overnight stop. Hotel a little tired but perfectly adequate. Spotlessly clean and great location to access town, shops, restaurants and tourist locations. Very good value for money, but don’t expect five star.
Stayed 1 night in Aug 2025

8/10 Good

Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a budget hotel that served our purpose very well. It’s a bit run down but my family of 4 was comfortable there. The breakfast was nothing fancy but still very good. If you are English be aware that the staff did not seem to have any English at all.
Stayed 1 night in Aug 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very good two star hotel. The staff were friendly and helpful and it was clean and spacious. The bed was also comfortable and they served a good continental breakfast. The look of the property is a little dated, as if it's still in the 1980s but this did not detract from the experience. It also had character in that the hotel is in a medieval 'clos' attached to the abbey which still stands across the square. The middle of the square, between the hotel and the abbey, is used as petanque pitches and it was fun to watch the players as we walked in from dinner. If there was any noise, it was from the celebrations of winning teams! The hotel was a stone's throw from the city centre and the cathedral and there was a huge selection of restaurants nearby, serving just about every world cuisine. Just one note about parking - the hotel says it cannot guarantee parking and that it is on a first come, first served basis. This is right and they will do their utmost to accommodate all drivers (and cyclists). There is parking within the hotel's courtyard and they also have access to a few spaces in an underground car park. If all of those spaces are taken, then there is (paid for) parking on the surrounding roads. We were always able to find a space within the hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Philip

Liked: Amenities
Basic but clean. No shower fitting to hold shower head. Rooms very dated but have a weird charm. Excellent location. Beautiful spot.
Stayed 1 night in Jun 2025

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness
This is a good hotel to stay in for a few days in Orleans. The building is old and the hotel is a bit dated but price-value is very reasonable. Only a few blocks away from the hotel you’ll be in a very vibrant restaurant and shopping area, walking down a few blocks further the historic district is waiting for you. Jackotel is very well located. Our stay in the hotel made our visit enjoyable. During summer you need to know that heat will punch you in the room as it has no AC. If you need a taxi, the receptionist will call it for you and it’ll be waiting outside very shortly.
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Liked: Cleanliness, room comfort

Great location

After a slight blip trying to check in, the stay was fine. Hotel is in excellent location, has parking and is clean. Overall it's a little tired and could do with a refresh, but then the price would go up so, for what you pay it's a great place to stay.
Stayed 1 night in Feb 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome. The room was very large. Easy to park and very convenient to walk to Orléans city centre and to the quais. Plenty of places to eat around 10 minutes walk from the hotel. Good night sleep and nice breakfast. I would definitely stay there again if I went back to Orléans.
Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated charm

Although in a beautiful setting, with a lovely courtyard and in a lovely part of Orlean, the hotel was very dated. But it still had a charm about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good location—helpful staff—easy parking
Stayed 1 night in Jul 2024

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying for the location ONLY.

Friendly people at front desk but Hotel is outdated, humidity smell, old matresses, and room without any amenities. Basic breakfast. This place would need big tender loving care. But perfect LOCATION for visiting old Orleans.
Stayed 1 night in May 2024

6/10 Okay

Ana

Stayed 1 night in Dec 2023

8/10 Good

Veronika

Liked: Cleanliness, staff & service, room comfort

Great location in Orleans

Great location in the middle of the city. Very convenient for walking to all the attractions.
Stayed 2 nights in Nov 2023

4/10 Poor

CORNEL-LIVIU

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
That hotel is stuck somewhere in the 70s. That was the last time someone gave it a lick of paint. The bathroom was not great. If you are used to modern hotels, don't go there. It has it's charm, hopefully someone will bring that location in 21 century.
Stayed 1 night in Aug 2023

8/10 Good

Philippa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

R

Disliked: Staff & service, property conditions & facilities

jackotel

Arrived at the hotel and was greeted by the receptionist who could not speak much English book in and was presented with a bill which did not show my Discount and she did not understand so had to pay. We also booked Breakfast for the 4 mornings and was charged 8 euros each and i must admit it was very poor would not stay there again Room was big enough and bathroom a nice size but the bath i could not sit in it and the shower was one you had to hold not very good very small tele with only french on it no english news.
Stayed 4 nights in Jun 2023

10/10 Excellent

Selena

Stayed 2 nights in Jun 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money in a convenient position
Stayed 1 night in May 2023

8/10 Good

mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close walking distance to downtown
Stayed 1 night in Aug 2022

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean , basic facilities one criticism, it was ver hot with no fan or air con
Stayed 1 night in Aug 2022