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Galleria Palms Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Galleria Palms Hotel

Property entrance
Outdoor pool, open 8 AM to 11 PM, pool umbrellas, pool loungers
King room with Twin Sofa bed
Interior detail
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pool

Explore the area

Map
3000 Maingate Ln, Kissimmee, FL, 34747
  • Island H2O Live!
    ‪4 min drive‬
  • Walt Disney World® Resort
    ‪5 min drive‬
  • Mystic Dunes Golf Club
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(401 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(62 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King room with Twin Sofa bed

King room with Twin Sofa bed

King room with Twin Sofa bed

9.0 out of 10
Wonderful
(137 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel

Pool
Hot tub
Kids pool
Free WiFi
4.2 out of 5, Very good, (1128)
The price is €152
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel

About this property

Galleria Palms Hotel

Hotel with free breakfast, near Island H2O Live!
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Galleria Palms Hotel. During your stay, you'll be close to Island H2O Live!. You'll find features like free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Just a 4-minute drive from Island H2O Live! and 9 minutes from ESPN Wide World of Sports
  • Free theme park shuttle service
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Galleria Palms Hotel. Free self parking is available.

This Kissimmee hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Filipino, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free theme park shuttle
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 87
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 96
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galleria Orlando
Galleria Palms Orlando
Galleria Palms Orlando Hotel
Galleria Palms Orlando Hotel Kissimmee
Galleria Palms Orlando Kissimmee
Orlando Galleria
Palms Galleria Orlando
Galleria Palms Kissimmee
Hotel Galleria Palms
Galleria Palms Hotel Kissimmee
Galleria Palms
Galleria Palms Hotel Hotel
Galleria Palms Hotel Kissimmee
Galleria Palms Hotel Hotel Kissimmee

Galleria Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2284 out of 3830 reviews" "
Rating 8 - Good. 993 out of 3830 reviews" "
Rating 6 - Okay. 336 out of 3830 reviews" "
Rating 4 - Poor. 146 out of 3830 reviews" "
Rating 2 - Terrible. 71 out of 3830 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elaina

Stayed 1 night in Oct 2024

8/10 Good

Glenn J.

Travelled with family
Liked: Cleanliness, staff & service
Super close to park attractions. Low price yet great room. Excellent value. Check in by Raniely was perfect and friendly. Breakfast was included, simple and more than adequate. Amole free parking. A great recommendation if you're only expecting to sleep there!
Stayed 1 night in Oct 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice property close to Disney. A decent breakfast. We only stayed 2 nights before our cruise so it worked for us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kailash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good and provide great service. Location is great.
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Amenities
Nice and calm hotel
Stayed 2 nights in Oct 2024

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 5 nights in Oct 2024

10/10 Excellent

Michelle, Suwanee

Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a gem, it even comes with free cookies in the evening. A very cute and well managed place, truly a bargain.
Stayed 1 night in Oct 2024

10/10 Excellent

Camilo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Y el personal muy amable. Desde recepcion hasta mantenimiento y housekeeping Gracias
Stayed 1 night in Oct 2024

8/10 Good

Saleem Reyon

Stayed 5 nights in Sep 2024

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Drove up from Wesley Chapel post Hurricane Milton for a weekend stay and so pleased with our stay. Freddy at the front desk was simply exceptional. So kind and welcoming. The rooms were updated and super clean. They have daily housekeeping which we didn’t need, but housekeeping checked on us to see if we needed anything. The next morning, the young lady at the front desk graciously gave us a late checkout but we only needed a few minutes past check out but to have the flexibility we really appreciated it. We didn’t take advantage of the complimentary hot breakfast but heard it was good. Very close to a lot of attractions so we would definitely stay there again. Only recommendation is to upgrade the pillows. They had about 8 pillows in the room for two queen beds and they were flat and hard. However, the bed was very comfortable. Five stars in my book.
Stayed 2 nights in Oct 2024

4/10 Poor

ARNOLD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Faucet broken
Stayed 3 nights in Oct 2024

10/10 Excellent

ROSSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent close by to everything
Stayed 1 night in Oct 2024

2/10 Terrible

SUSANA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I had a very unpleasant experience with the service at this hotel. When I checked in on Friday, the receptionist was very serious and unwelcoming, which set a bad tone for my stay. My family’s and I decided to have breakfast at the hotel. I had asked the receptionist Stefani the day before at what time they stopped serving breakfast and she said 9:30 am. However, when we went down at 9:13 am, there was no food, I overheard two other families discussing that there was no hot food, only cereal for the children, but there was no milk. I went to the Front Desk and asked the receptionist (her name was either Estefani or Estefania, if they were going to bring out more hot food since it was not yet 9:30 am and there were other families left without breakfast. She told me that, by orders of the manager, Edwin they could not bring out more food. When I asked to speak to the supervisor, she informed me that the supervisor Mr.Edwin was not there.I then requested to speak to the manager, but she said it would not be possible and refused to provide me with the manager's information. She also accused me of being disrespectful, although I had not raised my voice or used disrespectful language. I simply wanted to provide feedback to the supervisor. The receptionist should be trained to be caring, friendly, and professional, as she displayed a bad attitude and lacked empathy with the customer. It seems that she is not prepared or trained to work with the public. (Front desk with no name tag)

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Frederick

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

VENKATA JITENDRA KUMAR

Stayed 1 night in Sep 2024

10/10 Excellent

RACHEL, DUNDEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice clean hotel, it offers hot breakfast. The rooms are comfortable & clean. We stayed for 3 nights to escape Hurricane Milton. In the future we will book with Galleria Palms when it's time to seek refuge from.any hurricane.
Stayed 1 night in Oct 2024

10/10 Excellent

RACHEL, DUNDEE

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the young lady, Ranyeli, who checked us in, along with the GM Kim M. Both were very polite, professional & very proficient. Ranyeli explained everything we needed to know explicitly, right to the point. I did not need to ask any questions, nor to repeat because as she explained, all my concerns were answered. She did just so & to the point. The GM Kim, was also on point & off cause very professional in all her ways. I will recommend this hotel to my friends, tell them about the property, it's clean, & well kept. In regards to the breakfast, it was fresh & tasty. Location is conveniently close to lots of restaurants, Walmart, Publix & Disney attractions in Orlando. The hotel also has a shuttle to the attractions. AWESOME hotel, & staff.🙏
Stayed 2 nights in Oct 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

José L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here. The location is great. Arby's, Little Caesars, Popeyes, I-hop, etc at walking distance. The service was exceptional. All staff was very kind and accomodating. We were able to check in early and have breakfast that morning for free. They had free baked cookies every evening which were delicious. Free board games for 4 hours which was also amazing. Quick shout out to Ranyeli for checking us in. She was amazing and kind! Freddy checked us out, also exceptional customer service. Their kindness, professionalism and parience were the best I've seen at any hotel I've ever stayed at. They deserve a raise!
Stayed 2 nights in Oct 2024

6/10 Okay

Elijah

Travelled with family
Liked: Staff & service, amenities
Up all night because the girls were afraid of the cockroachs
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in our front desk agent (Ranyeli) was great. Very friendly and helpful. The breakfast was good and the rooms were very roomy and had everything we needed
Stayed 1 night in Oct 2024