Crowne Plaza Orlando - Downtown by IHG

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Outdoor pool, pool loungers
Exterior
Premium Room, 1 King Bed
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪18 min walk‬
  • Dr. Phillips Center for the Performing Arts
    ‪3 min drive‬
  • Camping World Stadium
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Orlando - Downtown by IHG. During your stay, you're just a quick walk from Orange Avenue. Free WiFi in public areas, a free area shuttle, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Kia Center and a few minutes from Camping World Stadium
  • Free local-area shuttle service
Crowne Plaza Orlando - Downtown by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6600 square feet (613 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Downtown by IHG. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 254 reviews
Rating 8 - Good. 45 out of 254 reviews
Rating 6 - Okay. 24 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 19 out of 254 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Murry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Giogia

Stayed 1 night in Dec 2024

8/10 Good

Rich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shouldn't have to pay 25 dollars to park. Breakfast should be free.
Stayed 1 night in Dec 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds in wheelchair accessible rooms were to high to transfer into with out help
Stayed 2 nights in Dec 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were nice. The location was very convenient for us to attend the Cheez-it Bowl. Lot's of homeless people in the general area, which was very sad. We had dinner in the "College Park" area and ordered food trays from Publix in that same area. Very nice and less crowded then the downtown Orlando area.
Stayed 2 nights in Dec 2024

8/10 Good

Michael, amesbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Rooms are comfortable but need better lighting.
Stayed 2 nights in Dec 2024

2/10 Terrible

Victoria

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jobena, Daytona Beach

Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Vive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Stayed 2 nights in Dec 2024

10/10 Excellent

Elijah

Stayed 1 night in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort
Friendly staff. Hotel is showng its age little, but clean and still nice. Restura t and bar service was not great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Felix B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with excellent service.
Stayed 2 nights in Dec 2024

2/10 Terrible

Billy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stayed
Stayed 2 nights in Dec 2024

10/10 Excellent

Wislaine

Stayed 1 night in Oct 2024

10/10 Excellent

Zyqayja

Stayed 2 nights in Dec 2024

10/10 Excellent

Clarence

Stayed 1 night in Dec 2024

10/10 Excellent

MELISSA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel. Great location and provided free shuttle to the Kia Center for a concert. Nice bar and restaurant also.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floridian charmer
The hotel is beautiful. Large room with king bed, bathroom with tub and shower and all amenities including iron, hairdryer, makeup mirror, full length mirror. Large comfy bed with 4 great king pillows! Dinner in the restaurant/ bar was delicious and breakfast amazing choices. I would definitely stay again. Very courteous and friendly atmosphere.
Stayed 2 nights in Dec 2024

4/10 Poor

Hatasha

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the things that attracted me to the hotel was the fact it had balconies. To drive 6 hours only to find out the location of the hotel does not allow access to the balconies was disheartening. I feel thats something you should share with customers. Everything else was good.
Stayed 2 nights in Dec 2024