4/10 Poor
Verified traveller
6 Jan 2025
Disliked: Cleanliness
Poor cleanliness and bugs
Visually the home appeared to be clean, but as we stayed we started to notice some issues. The staircase railings were sticky. Multiple sightings of roaches throughout the home. They were in the bathrooms, in the bedrooms, and on the walls. I was watching tv and literally saw a roach crawl across the tv screen. The bedding wasn’t clean. One bed had no sheets, only a comforter. When the comforter was pulled back, a dirty sock was in the bed. One beds comforter appeared to have a semen stain. We had to wash all the sheets in the home because we weren’t confident they were clean. Every time I laid down in my bed, I could smell a foul scent, almost like mold. I realized it was my pillow. It smelled terrible! So not only did I have to wash the pillow cases, I also had to wash the actual pillow. The upstairs bedroom that had three beds was not insulated well. It was extremely cold and had no closet. It seems like the room was made into a bedroom, but it wasn't an actual bedroom. I contacted the owner about the lack of cleanliness. They said they would have the cleaners return. When the cleaners.returned, they didn’t have any cleaning supplies. They just brought additional sheets. The home could be really nice, but they need a better cleaning crew as well as pest control. There’s no reason why I should have to pay thousands to stay in a home for 5 days while having to clean my own linen, surface clean the home, and have at least 10 sightings of roaches. I won’t be back.
Verified traveller
Stayed 5 nights in Dec 2024