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Hotel Arbella

3.0 star property

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Photo gallery for Hotel Arbella

Bar (on property)
Porch
Lobby sitting area
Bar (on property)
Children’s area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera del Coll dOrdino sn, Ordino, AD300
  • Anyos-L'Aldosa Trail
    ‪2 min drive‬
  • La Massana Ski Lift
    ‪3 min drive‬
  • Vallnord Ski Area
    ‪13 min drive‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪20 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

  • 20.0 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Basic Twin Room, Terrace

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

  • 20.0 sq m
  • Sleeps 2
  • 2 Twin Beds

Basic Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arbella

Hotel in Ordino with a coffee shop and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Arbella offers 41 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ordino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Arbella, you're just a quick walk from Postal Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • 9 minutes by car from Caldea Spa and 11 minutes from Pyrenees Andorra Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Arbella. Limited free parking is available on a first-come, first-served basis.

This 3-star Ordino hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 8 AM–10 AM: EUR 8.50 for adults and EUR 6.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Playground

Family friendly

  • Babysitting (surcharge)
  • Playground

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 11:00 PM and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Drinks are not included in Half Board rate plans.

Access methods

Front desk (limited hours)

Pets

  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8.50 for adults and EUR 6.50 for children
  • Late check-in fee: EUR 15 for check-in between 11:00 PM and 1:30 AM
  • Late check-out fee: EUR 15 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Arbella Ordino
Arbella Ordino
Hotel Arbella Hotel
Hotel Arbella Ordino
Hotel Arbella Hotel Ordino

Hotel Arbella Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 6 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel with great food
An excellent hotel which we stayed at for a couple of nights either end of some mountain hiking. The staff where friendly and very efficient. Being off season the hotel was nice a quiet, with comfortable places to relax in and around the bar/lounge. The highlight was having dinner in-house on the last night, where the chef had created a feast of different local dishes for us and the few other guests staying at the time. In addition the hotel has good off street parking and it is only a couple of minutes walk to get to the town centre. Overall I would recommend staying here, and would book again next time I'm in the area.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lo recomiendo. no funcionaba la calefacción. y la tv minúscula. además de un desayuno muy muy básico.
Stayed 1 night in Feb 2020

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRECIO - CALIDAD CORRECTO
ES UN HOTEL SENCILLO PERO SUFICIENTE PARA UN FINDE. BIEN SITUADO PARA LOS DESPLAZAMIENTOS .
Stayed 2 nights in Oct 2019

8/10 Good

Jaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Ainhoa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018