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Le Relais des Puys

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Relais des Puys

Quadruple Room
Reception
Terrace/patio
Sauna, body treatments, body wraps, body scrubs, facials
Junior Suite | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
59, route de la Baraque, Orcines, Puy-de-Dome, 63870
  • Golf des Volcans
    5 min drive
  • Auberge de la Baraque
    1 min walk
  • Durtol-Nohanent Station
    4 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    25 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Kyriad Clermont-Ferrand Centre

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (321)
The price is €75
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Kyriad Clermont-Ferrand Centre

About this property

Le Relais des Puys

Eco-certified hotel with a steam room and spa services
Along with a restaurant, this smoke-free hotel has a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and conference space.
Le Relais des Puys offers 32 accommodations with safes and hair dryers. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
During your stay at Le Relais des Puys, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a steam room and a playground
  • Steps from Auvergne Volcanoes Regional Nature Park and 12 minutes by foot from Volcans Golf
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A steam room, spa services, and a terrace are also featured at the eco-certified Le Relais des Puys.

This 3-star Orcines hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 10.6 for adults and EUR 6.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/games room
  • Playground
  • Spa services
  • Steam room

Family friendly

  • Arcade/games room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (484 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • 3 steps to reach property
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 127-cm LCD TV
  • TV/satellite channels
  • Premium channels

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines

Le Relais des Puys Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 63 reviews" "
Rating 8 - Good. 24 out of 63 reviews" "
Rating 6 - Okay. 15 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Geoffrey

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.

8/10 Good

Vale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food gorgeous, but all character removed from bedr
'modernised' and odd shaped, small bedroom with the look of office, plastics etc - sad lack of character - however the food was excellent and the menu changed the 2 days we stayed there - staff professional and helpful - could get a coffee and beer at 5pm! would stay again if in the area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another classic Logis family hotel experience
Great place to stay and I would recommend the servcie and food to anybody. Price was excellent and the value exceptional.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PHILIPPE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Patricia

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service
beaucoup trop cher au regard de la prestation
Stayed 1 night in Jun 2024

10/10 Excellent

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Magalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Personnels accueillants
Stayed 2 nights in Jul 2022

10/10 Excellent

ALAIN

Stayed 1 night in Jun 2022

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et nourriture très bonne
Stayed 1 night in Nov 2021

10/10 Excellent

Mamoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hotel a proximité du parc naturel du puy
Bon hotel a proximité du puy. Personnel agréable et chaleureux malgré le contexte Covid particulier. Hôtel donc à recommander
Stayed 1 night in Oct 2020

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit suffit
Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Stayed 1 night in Aug 2020

10/10 Excellent

patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Roland

Stayed 1 night in Oct 2019

10/10 Excellent

philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Équipement de la salle de bains pas de pression eau
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.
Stayed 2 nights in Nov 2018