MainStay Suites Omaha Old Mill

2.5 star property

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Photo gallery for MainStay Suites Omaha Old Mill

Standard Room, 1 Queen Bed, Non Smoking
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 2 Double Beds, Non Smoking
Lobby
Suite, 2 Double Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Pet-friendly

Explore the area

Map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪5 min drive‬
  • Methodist Hospital
    ‪7 min drive‬
  • Bergan Mercy
    ‪10 min drive‬
  • Omaha, NE (MIQ-Millard)
    ‪12 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Omaha Old Mill

Omaha hotel in West Omaha with a 24-hour fitness center and a 24-hour business center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Omaha Old Mill. During your stay, you'll be close to Westroads Mall. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from OPPD Arboretum and a few minutes from Miracle Hill Golf & Tennis Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Omaha Old Mill. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just okay
So many small details were a miss. The luggage carts all have flat tires, which make moving belongings in and out a chore. The entry door is a standard door width, not a double door or an automatic door, which adds to the difficulty. The lobby layout was awkward and disquieting. The elevator was meh and overall the facility was dingy and worn down. We arrived after dark and left before sunrise, so it was hard to tell much about the surroundings, although it was close to a business park, so it was fairly quiet outside.
Stayed 1 night in Oct 2024

10/10 Excellent

Micheal

Liked: Cleanliness
Yup
Stayed 1 night in Nov 2024

10/10 Excellent

Kelsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kellee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed was lopsided. You could tell the springs were broke. Other than that, our stay was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Micheal

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very impressed!
Excellent facility! Bed was perfect, not too hard, not too soft and they pillows were pretty good too. Next time i go i will remember to take my own coffee creamer. Went to front desk to ask for more (i only had 3 in my room), and was told they were out but the delivery truck would be there in an hour. I didnt want to wait an hour! They have really affordable rates for more than just the usual bed and shower room, you get a kitchenette-complete with a dishwasher and full sized refrigerator! I will stay here again
Stayed 1 night in Nov 2024

8/10 Good

Kellee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Kellee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Billing issues. Double charged. . I had to go and find the front desk clerks after 45 minutes of waiting for them in the lobby then had had to wait 4 days for the refund. It was inconvenient. Other than that, we love this hotel and will be staying there again soon.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

4/10 Poor

James

Stayed 4 nights in Oct 2024

8/10 Good

Clint

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite for a reasonable price.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2024

6/10 Okay

Joel

Travelled with partner
Liked: Staff & service
Had a few issues but staff remedied them quickly
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Judi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Got in aroun 11 pm. It is so noisy, creaky bed, didn’t feel clean, so we left at 4 am to continue our trip.
Stayed 1 night in Oct 2024

8/10 Good

linda

Stayed 3 nights in Oct 2024

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whatcha great hotel. Will always stay there from now on
Stayed 1 night in Oct 2024

8/10 Good

Irene

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Anjelina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had put us in a handicap room which was weird but doable. The ladies at the front desk were amazing and super nice!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaunvarice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ol Reliable
We had an amazing stay. The staff was beyond helpful. The rooms were nice, the only complaint I would have is that our room’s air conditioning was broke so we couldn’t turn it off but we ended up not minding it too much. Will definitely be back
Stayed 1 night in Oct 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchenette in the room. Even though i didn’t use it, it was nice that it was available.
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly check in didn't go well but property said it was Expedia's fault for not booking our rooms. So after around 30 -40 minutes we were given two rooms. One of the rooms was noisy, spiders webs with spiders in them, toilet that continually flushed, aircon that didn't switch off on the unit (but found out in the morning that the controls were on the wall) And a roach on the bed!! Not a good experience from start to finish. One to avoid!!
Stayed 1 night in Sep 2024