MainStay Suites Omaha Old Mill

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Omaha Old Mill

Exterior
Suite, 2 Double Beds, Non Smoking
Lobby
Combined shower/bathtub, hair dryer, towels, soap
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    5 min drive
  • Boys Town Visitors Center
    6 min drive
  • Methodist Hospital
    7 min drive
  • Omaha, NE (MIQ-Millard)
    12 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Omaha Old Mill

Omaha hotel in West Omaha with a 24-hour fitness center and a 24-hour business center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Omaha Old Mill. During your stay, you'll be close to Westroads Mall. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from OPPD Arboretum and a few minutes from Miracle Hill Golf & Tennis Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at MainStay Suites Omaha Old Mill. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1022 reviews" "
Rating 8 - Good. 375 out of 1022 reviews" "
Rating 6 - Okay. 160 out of 1022 reviews" "
Rating 4 - Poor. 78 out of 1022 reviews" "
Rating 2 - Terrible. 70 out of 1022 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were a little disappointed in the gym equipment not working or in poor condition. But everything else was working and in good condition. Our beds were so very comfortable, it made us want to stay longer. It is meant for longer stay patrons, but we enjoyed our night there and thought the decor was bright and cheerful!
Stayed 1 night in Aug 2024

8/10 Good

Leena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. If they serve breakfast and open pool area it would be goodd
Stayed 1 night in Aug 2024

8/10 Good

Evan

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Stayed 1 night in Aug 2024

6/10 Okay

Devon

Rooms were clean but carpets were so dirty. Same with elevators
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Osric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place nice service
Stayed 4 nights in Jul 2024

2/10 Terrible

Tandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was terrible. Supposed to be a smoke free building. There was cigarette and Marijuana smell constantly. The room smelt of mold. The carpets filthy in halls and room. Refrigerator leaked drug deals constantly in back parking area. Back security door was disabled and always open. Solicitation on property. The staff was heard maki g fun of clients because of their accent.. staff was dismissive to concerns.. dog barked at all hours of the night. Fights constantly from extended guests. Would never recommend this location to anyone I cared about.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place for the price the only problems is the gym wasnt that much of a gym and the treadmils didint work and we could hear the neighbors
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Stayed 1 night in Jul 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Many crickets in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

They advertise as pet friendly, but they do not accept cats. When we got there it was too late to cancel. So we had to find another hotel and still pay for the stay at this property. Terrible.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
No hair dryer. Hard to get shower to work. Very loud room with minimal carpet. Staff was not helpful and not friendly.
Stayed 1 night in Jun 2024

8/10 Good

Nancy

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

octavia

Liked: Staff & service
Good for the stay
Stayed 2 nights in Jun 2024

2/10 Terrible

Rebecca

Stayed 2 nights in Jun 2024

2/10 Terrible

Rachael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The tv didnt work it was noisy i could hear the ppl next to me throwing up the whole time and the staff was rude.
Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable and nice stay
Stayed 4 nights in Jun 2024

8/10 Good

Jaelyn

Travelled with partner
Pretty decent hotel, our room was clean and the staff was nice
Stayed 2 nights in Jun 2024

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Would NOT Recommend
The exterior of the building looked old, the key card locks on the exterior doors did not work and there were multiple pot holes in the parking lot. There was a lot of garbage needing to be picked up. There were a lot of questionable looking people loitering in and around the building. The interior smelled of old food and cigarettes. We had to get our key card reactivated every night to get into our room. My husband had a recent knee surgery and needed use of the bike in the workout room which was broken and remained so throughout our stay. We were told the refrigerators had ice makers and they did not. It was needed for his ice pack unit that he uses on his knee. The actual room was reasonably clean. Our AC went out during our stay and the maintenance man did get that repaired the same day. I would not recommend this facility to anyone I know and will not stay there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Very comfortable,staff very friendly and knowledgeable. Would stay again. Great Location.
Stayed 14 nights in May 2024