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WHITE HOTEL GRAND HAKUBA

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WHITE HOTEL GRAND HAKUBA

Exterior
Exterior
Exterior
Spa
Deluxe Twin Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
23370 Taira, Omachi, Nagano, 398-0001
  • Hakuba Sanosaka Ski Resort
    7 min walk
  • Hakuba Valley Ski Area
    11 min walk
  • Lake Aoki
    18 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 23 sq m
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Property grounds

Holiday Inn Resort Kuroyon, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (98)
The price is €144
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Resort Kuroyon, an IHG Hotel

About this property

WHITE HOTEL GRAND HAKUBA

Hotel with free parking, near Hakuba Valley Ski Area
A garden, free self parking, and free WiFi in public areas are available at this hotel. Other amenities include a vending machine.
WHITE HOTEL GRAND HAKUBA offers 39 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
During your stay at WHITE HOTEL GRAND HAKUBA, you're just a quick walk from Hakuba Sanosaka Ski Resort. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a vending machine
  • Just a 3-minute drive from Hakuba Valley Ski Area and 11 minutes from Hakuba Goryu Ski Resort
WHITE HOTEL GRAND HAKUBA offers its guests a vending machine, ski storage, and a garden. Public spaces have free WiFi. Free self parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Family friendly

  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Ski passes
  • Ski storage

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water

More

  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's suite book mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests are recommended to download the property's suite book mobile app before check-in.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

WHITE HOTEL GRAND HAKUBA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 7 nights in Feb 2024

2/10 Terrible

Vincent

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかったです
とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Stayed 1 night in May 2024