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Kurobe Kanko Hotel

3.0 star property

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Photo gallery for Kurobe Kanko Hotel

Front of property
Lobby sitting area
Spa
Nightclub
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
2822 Taira, Omachi, Nagano-ken, 398-0001
  • Omachi Onsen-kyo
    ‪1 min walk‬
  • Sake Museum
    ‪1 min walk‬
  • Jiigatake Ski Area
    ‪5 min drive‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪61 min drive‬

Room options

View all photos for Japanese Room 8 Tatami mat room (shared bath), Non Smoking

Japanese Room 8 Tatami mat room (shared bath), Non Smoking

Japanese Room 8 Tatami mat room (shared bath), Non Smoking

  • 12 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Room 10 Tatami mat room (shared bath), Non Smoking

Japanese Room 10 Tatami mat room (shared bath), Non Smoking

Japanese Room 10 Tatami mat room (shared bath), Non Smoking

  • 15 sq m
  • Sleeps 4
  • 4 Twin Futons

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Property grounds

Holiday Inn Resort Kuroyon by IHG

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  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (112)
Holiday Inn Resort Kuroyon by IHG

About this property

Kurobe Kanko Hotel

Hotel with free parking, in the vicinity of Jiigatake Ski Area
This hotel features a restaurant, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, free newspapers, and a garden are onsite. Housekeeping is not available.
Kurobe Kanko Hotel offers 88 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Omachi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers.

Recreational amenities at the hotel include a sauna.
During your stay at Kurobe Kanko Hotel, you're just a quick walk from Omachi Onsen-kyo. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a sauna
  • Just a 5-minute drive from Jiigatake Ski Area and 9 minutes from Lake Kizaki
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, a vending machine, and gift shops/newsstands are also featured at Kurobe Kanko Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Omachi hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 8:00 AM.
Kurobe Kanko Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–8:00 AM: JPY 1900 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Karaoke
  • Sauna

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • Front desk (limited hours)
  • Luggage storage
  • No housekeeping
  • Ski storage

Business services

  • Conference space
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Kurobe
Kurobe Hotel
Kurobe Kanko
Kurobe Kanko Hotel
Kurobe Kanko Hotel Omachi
Kurobe Kanko Omachi
Kurobe Kanko Hotel Japan/Omachi, Nagano Prefecture
Kurobe Kanko Hotel Japan/Omachi
Kurobe Kanko Hotel Hotel
Kurobe Kanko Hotel Omachi
Kurobe Kanko Hotel Hotel Omachi

Kurobe Kanko Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 185 reviews
Rating 8 - Good. 90 out of 185 reviews
Rating 6 - Okay. 21 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 4 out of 185 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yohana

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dated and unfriendly
The hotel was dated and smelled humid. There were few restaurants available outside the premises and not walkable distances. The service was average and not foreigners friendly. The onzen was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Collin KY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel n service👍👍
Stayed 1 night in May 2024

10/10 Excellent

Jan Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Onsen
We did the Tateyama Alpine Route from Toyama and decided to stay in Omachi. To get to Omachi there is a bus you can catch after getting off the tunnel electric bus in Ogizawa. We were pleasantly surprised with our room located on the top floor and had our own balcony. We stayed in a traditional Japaneses room which had its own toilet and bathroom. The onsen offered at this hotel is fantastic. Inside and outside onsen with sauna. The staff are helpful. Due to the timing of luggage forward service, our luggage had to be forwarded to the hotel a day prior to us arriving. The hotel and staff kept it safe us, which was great. We would definitely stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hot Springs Bath
Be sure to enjoy the large hot springs baths at the hotel. Be prepared to sleep on futons over tatami mats. There are several attractions that you can easily access using the two circular bus routes in Omachi.
Stayed 3 nights in Apr 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for getting to Tateyama Kurobe
It is a good choice for rather tight budget with buffet half board options near the area. Originally I booked a 8-tatami triple room, I was told later at the hotel for a free upgrade offer to 10-tatami triple room. It was a surprise to me. Also the onsens in hotel also were great experience and relaxing. If you would like to visit Tateyama Kurobe area, it would be a choice for you as an economical half board option.
Stayed 1 night in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
One night in Kurobe
The room is clean but somewhat small, and no bathroom inside the room. We have to take shower with others together pubicly and we did not expect that.
Stayed 1 night in Jun 2018

8/10 Good

Kay Hiong

Liked: Cleanliness, property conditions & facilities, room comfort
Inflexible checkin
Not very flexible in the checking time. All who came earlier than 3pm were told that the room is not ready. Only nearer to 3 pm were the room released to us.

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended this hotel.
I loved this hotel of the quietness location, nice dining place with serve quality foods, convenience bus access to destination location and nice indoor and outdoor onsen. It is a very memorable to stay in this nice Japanese traditional onsen hotel. Highly recommended.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refresh
Great location and experiences
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Location is great and close to the bus stop. Staff is courteous and always trying to help. Buffet dinner is outstanding.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service and food
very good

8/10 Good

Wing Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10% discount in the lobby's shop.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Reasonable tourist hotel
The dinner included was a buffet, quite different from cozy dinner served in your room. Yet the quality of the food was better than expected, not excellent but not bad given the price. It is a share bath facility with Onsen which was quite relaxing. It will be a bit noisy as it is a mid range tourist hotel with a lot of tour group

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Alpen Route
This was place was very cute on the inside with its design making it feel like an old village house. A very comfortable stay and very pleasant onsen facilities. We stayed here after a last minute schedule change to get onto the Alpen Route. The location made it very easy. The staff was very helpful with food recommendations outside the hotel, and the breakfast offered on site was great. The bus stop for Alpen Route is just off the hotel grounds (2 min walk).

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent start point for the Alpen Route.
Huge hotel, two great huge stylish onsens (they switch between men and women every morning so you can experience both). Huge dinner buffet, nice opportunity to try different japanese dishes. Excellent start point for the Alpen Route.

2/10 Terrible

Lisa, Simi Valley, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky hotel in middle of no where
While there is no smoking allowed in the rooms this has definitely been a smoking hotel. Everything smells like smoke. If the smell of smoke bothers you do not stay here!!!!! We had planed on staying two nights, but checked out after one night. My eyes and stomach could not take another night.

10/10 Excellent

Suradet, Nonthaburi/Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very excellent

10/10 Excellent

M Yeung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent buffet
Good, quiet and relaxing

8/10 Good

Charles, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family friendly hotel below the Alps
We stayed during the rainy season of June with a family of 8. Can't see much of the mountains view but the buffet dinner, Onsen and the tatami rooms were enough to keep us satisfy and rested after a long journey from Tokyo. Highlights of the dinner are Wagyu beef prepared right before the guests, Boiled Crabs, BBQ fish, Roasted sesame seed coated mochi, Soba and ice-cream for the kids. The Onsen water is silky smooth. Overall, a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen
Comfortable stay. All rooms are smoking, but didn't notice any smoking smell in our room. Dinner and breakfast buffets both had good selection of Japanese food (very limited western choices). Floor in common area needs replacing, especially in the dining area. Unfortunately the cable car broke down and we were unable to go over the Tateyama alpine route. The alpine route website doesn't keep an ongoing notice of when the cable car stopped working so it always appears like it just broke down that day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A pleasant and comfortable overnight stay
We stayed one night after our Kurobe Alpine trail.The hotel is out of town but can be reached by a short 15 mins taxi ride from the JR Shimanano Omachi station.It is located in a quiet but refreshing countryside and facing a river. The hotel premises are well maintained.They have a good indoor & outdoor onzen.The rooms are clean although there are some signs of wear & tear.The buffet dinner included was quite good with a sizeable range of variety.Front desk reception was friendly and efficient. Overall, we had a very pleasant overnight stay.

10/10 Excellent

k, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely fabulous onsen after the alpine route
my husband and I absolutely love this hotel. we went on low season and i think they had under 30 guest in whole hotel that night. staff speak limited english but all of them wore a big smile and very curteous. onsen was great...love the outdoor one. they swapped female and male one in the morning so you can try both. definitely worth going again in morning as i have the whole onsen to myself. room was very comfortable. i booked 8 tatami room and they gave me a 10 tatami room. very spacious room and very clean. when i returned after dinner, they laid out the bed for us. dinner was sumptuous with lots of local Shinshu produce. buffet style,....lots and lots to choose from and i absolutely love it. My husband and i cant wait to return to this lovely hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with onsen!
We stay at this hotel on our way to alpen route. It has the advantage of luggage transfer (1300 yen to Toyama and close to Origawa station. We planned our trip a bit late and the rate is raised. If you can plan ahead, I highly recommend this hotel. In general any hotel with onsen costs about usd 300 but this hotel only charge ~150. The traditional jap room is spacious and clean. This price also goes with buffet breakfast and dinner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before the start of alpine route.
Great onsen. Superb location near bus stop to start the alpine route.

8/10 Good

Phyllis, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transit hotel to Tateyama
as most have recommended excellent location before and after Tateyama. Best aft Tateyama coz u can have a good Onsen after the long trip.