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Holiday Inn Resort Kuroyon, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Resort Kuroyon, an IHG Hotel

Bar (on property)
Public bath
Café
Point of interest
In-room safe, desk, free cots/infant beds, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2020 Taira, Omachi, Nagano, 398-0001
  • Omachi Onsen-kyo
    1 min walk
  • Jiigatake Ski Area
    6 min drive
  • Omachi Sports Park
    8 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    65 min drive

Room options

View all photos for Premium Room, Multiple Beds

In-room safe, desk, free cots/infant beds, free WiFi

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony

In-room safe, desk, free cots/infant beds, free WiFi

Premium Room, 2 Double Beds, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Single Beds, Corner

Premium Room, 2 Single Beds, Corner

Premium Room, 2 Single Beds, Corner

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

Premium Room, 2 Single Beds, Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, free cots/infant beds, free WiFi

Premium Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Resort Kuroyon, an IHG Hotel

Hotel with a 24-hour fitness center, in the vicinity of Chubu-Sangaku National Park
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Other amenities include a lazy river, a coffee shop/cafe, and 24-hour room service.
Holiday Inn Resort Kuroyon, an IHG Hotel offers 73 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Omachi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 1:00 PM and noon.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Resort Kuroyon, an IHG Hotel. During your stay, you're just a quick walk from Omachi Onsen-kyo. You'll find features like an indoor pool, a restaurant, and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes hot springs and a 24-hour gym
  • Just a 3-minute drive from Chubu-Sangaku National Park and 12 minutes from Lake Kizaki
Along with a restaurant, there's a coffee shop/cafe on site. Holiday Inn Resort Kuroyon, an IHG Hotel offers its guests hot springs, a lazy river, and an indoor pool. A 24-hour fitness center, a vending machine, and a garden are also featured at Holiday Inn Resort Kuroyon, an IHG Hotel.

Smoking is allowed in designated areas at this 4-star Omachi hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Holiday Inn Resort Kuroyon, an IHG Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3300 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Hosted evening meal available daily for a fee of JPY 6800

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Hot springs
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden

Spa

  • Hot springs
  • Hot springs open from 1:00 PM to noon
  • Hot springs water temperature (Celsius) - 44

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 1 2024 to December 10 2024 (dates subject to change).
The property will be renovating from April 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3300 per person
  • Hosted evening meal: JPY 6800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 1:00 PM to noon.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Kuroyon
Kuroyon, An Ihg Hotel Omachi
Holiday Inn Resort Kuroyon, an IHG Hotel Hotel
Holiday Inn Resort Kuroyon, an IHG Hotel Omachi
Holiday Inn Resort Kuroyon, an IHG Hotel Hotel Omachi

Holiday Inn Resort Kuroyon, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 100 reviews" "
Rating 8 - Good. 23 out of 100 reviews" "
Rating 6 - Okay. 6 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel close to the entrance to the alpine route. Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed. Onsen is clean and offers both indoor and outdoor option. Customer service is excellent. Front desk is efficient , courteous and helpful. Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel). Highly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Garry, Sechelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.
Stayed 1 night in Sep 2024

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
Room on the small side.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe resort in Omachi
Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

boon keng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service. Disadvantage: Limited transportation and dining.
Stayed 5 nights in Feb 2024

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel stay whenever we’re in the Hakuba snow resort area. Great hotel with courteous staff! Ample parking and great food. Can’t go wrong here!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable time in my hotel stay there. The room was beautifully renovated and clean. Nice view from the room, easy free outdoor parking, the best part is the breakfast buffet, 1 computer access for work, foosball table, huge playroom for kids, nice onsen (they tax 300 yen per night per room regardless of usage) with fantastic outdoor view, there is indoor and private onsen too (need pre-booking), hotel staff was polite and friendly. 3 ski resorts nearby, 1 hour drive from Nagano Station. The room size was comfortable with spaces for me and my roommate to open both luggage’s thruout the day. I would return to stay there again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place during my Japan trip. Regret not staying for longer. Definitely will come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality. One of the best Holiday Inn we've stayed at. Only 15 minutes from Hakuba valley ski area. On site onsen is a must!! Highly recommend this hotel.

10/10 Excellent

rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two sides to this hotel…
On the one side, lovely hotel in a beautiful location with a few helpful staff. Rooms are very well appointed. On the other side, the food in the restaurant is overpriced and the portions are ridiculously small. We ordered the French onion soup which was very salty and only consisted of three spoonfuls. When I brought this to the manager’s attention he seemed to find it funny and did nothing about it. One gets the feeling of being ripped off at this hotel as they have you as a captive customer far from any other restaurants.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at end of the Alpine route
- nice room, friendly staff, nice property, good breakfast and dinner selection
Stayed 1 night in Apr 2023

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very clean hotel
Stayed 1 night in Jun 2023

10/10 Excellent

MIN OO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like this resort. Very quiet and great weather. Hotel room, swimming pool and onsen are great as well. Thank you.
Stayed 1 night in May 2023

8/10 Good

Lai Yung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager is nice and helpful
Stayed 1 night in May 2023

10/10 Excellent

Swee Chen

Stayed 1 night in Jan 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The kid’s suite is really cute and the onsen was wonderful.

10/10 Excellent

Ephraim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Holiday Inn Kuroyon
Very positive and comfortable stay at the hotel. The staff were very responsive and good attention to detail. The hotel was very comfortable and well maintained. My family and I rated it having the best onsen among the other places we stayed in Japan (including Hakone!) The restaurant had a good spread.
Stayed 2 nights in Nov 2022

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Holiday Inn Resort Kuroyon
Enjoyed our stay at Holiday Inn Resort Kuroyon. The management has been changed and they have renovated it into a totally new upgraded hotel. The lane swimming pool is available for free for the hotel guests and it is connected to indoor & outdoor public bathes. How refreshing to take a dip to a hot bath after swimming. Staff are friendly and the facilities are all new and clean. Although there are one restaurant and a cafe available, but they serve a great buffet and a variety of a la carte. Will come back again soon.
Stayed 1 night in Nov 2022

8/10 Good

Hideki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tetsuya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でコンパクト。静かな環境でリフレッシュできた
Stayed 1 night in Sep 2024

10/10 Excellent

Seizo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
孫たちはプールで存分に楽しんでいました
Stayed 1 night in Aug 2024