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The Ritz-Carlton, Okinawa

5.0 star property

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Photo gallery for The Ritz-Carlton, Okinawa

Property amenity
Indoor pool, seasonal outdoor pool
Exterior
Deluxe Room, 2 Double Beds, Non Smoking, Balcony
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pool
  • Parking included

Explore the area

Map
1343 - 1 Kise, Nago, Okinawa-ken, 905-0026
  • Kise Country Club
    ‪5 min walk‬
  • Kise Beach
    ‪17 min walk‬
  • Bankoku Shinryokan
    ‪4 min drive‬
  • Naha (OKA)
    ‪68 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (View)

  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds, Non Smoking, Ocean View

Presidential Suite, 2 Double Beds, Non Smoking, Ocean View | Living room

Presidential Suite, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Corner

Premier Room, 1 King Bed, Non Smoking, Corner

Premier Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, Balcony

Premier Room, 2 Double Beds, Non Smoking, Balcony

Premier Room, 2 Double Beds, Non Smoking, Balcony

  • 58 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 45 sq m
  • Golf view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool Access (Ground Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Pool Access (Ground Floor)

  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Ritz-Carlton, Okinawa

Elegant beach hotel and indoor pool
Jump on The Ritz-Carlton, Okinawa's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
The Ritz-Carlton, Okinawa offers 97 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Nago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa 沖縄 has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at The Ritz-Carlton, Okinawa, you're just a quick walk from Kise Country Club. Features include free WiFi in public areas, free self parking, and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at CHURA-NUHJI, a fine-dining restaurant that serves Italian cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with deep-tissue massages, detox wraps, or body treatments at The Ritz-Carlton Spa 沖縄
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 2-minute drive from Kariyushi Beach and 6 minutes from Busena Marine Park
  • Free beach shuttle service
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, Okinawa like a seasonal outdoor pool and an indoor pool.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a 24-hour fitness center, a steam room, and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nago hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.
CHURA-NUHJI - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
KISE - This theme restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.
Gusuku - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
The Lobby Lounge - Overlooking the ocean and golf course, this lobby lounge serves light fare only. Open daily.
The Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self-parking on site
  • Covered valet parking on site (JPY 3000 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: JPY 4900 for adults and JPY 2500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • CHURA-NUHJI
  • KISE
  • Gusuku
  • The Lobby Lounge
  • The Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children age 5 and younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25300.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4900 for adults and JPY 2500 for children
  • Airport shuttle fee: JPY 20000.00 per vehicle (one-way, maximum occupancy 3)
  • Covered valet parking fee: JPY 3000 per night
  • Rollaway bed fee: JPY 25300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Ritz-Carlton, Okinawa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Okinawa Hotel Nago
Ritz-Carlton Okinawa Nago
Ritz-Carlton Okinawa Hotel
Ritz-Carlton Okinawa
The Ritz-Carlton, Okinawa Nago
The Ritz-Carlton, Okinawa Hotel
The Ritz-Carlton, Okinawa Hotel Nago

The Ritz-Carlton, Okinawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 623 out of 778 reviews
Rating 8 - Good. 116 out of 778 reviews
Rating 6 - Okay. 25 out of 778 reviews
Rating 4 - Poor. 9 out of 778 reviews
Rating 2 - Terrible. 5 out of 778 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Wade and Leisa

Stayed 3 nights in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet place to stay in the Nago area. Top notch facilities, amenities and staff. If you like nature, this is a great place to stay!
Stayed 3 nights in Jan 2024

8/10 Good

shinya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
部屋の外からドアを開けるような高い音が鳴り続いていた
サービスも素晴らしく、建物やお部屋も素敵だったのですが、部屋の近くから、古いドアを開けるような高い音がしてなかなか眠れませんでした。朝も7時位からその音がし始めて、目が覚めてしまいました。お手洗い付近で更にその音は大きく聞こえました。部屋内は引き戸で、ドアは玄関しか無いので、何の音だったのかは分かりません。エレベーターの近くの部屋でした。
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent !!!
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok Okinawa Stay!
Overall the stay was pretty good! Buffet breakfast was quite yummy, would have appreciated a wider variety of fruits. Free transport to restaurant was very lovely, the wait for buggy service from spa was rather long as seemed to only have one buggy. Check in process was slow and after asking for preference of welcome drinks, none arrived even after a good duration of 20-30minutes. Gym equipment half of which were not even in working condition, which was rather shocking. The swimming costume dryer appliance was extremely dirty and put us off from using it. Nonetheless, the service was good and hotel rooms were decent!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would like to thanks all the staff specially Christy at the Breakfast room. This’s our 4th times here and we love it always ❤️❤️
Stayed 2 nights in Oct 2023

8/10 Good

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sayaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The venue is gorgeous ! Ocean and golf views are both very nice. Lot of nature around and inside the resort. The interior design is refined, the rooms very comfortable and spacious. Staff very careful and efficient, the food is tasty. A wonderful Christmas time in a venue we will definitely visit again during a next trip to Okinawa!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Nice bay view over the golf course. Spacious room with outstanding friendly staff. Breakfast was great, had both western and Japanese style breakfast.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here for our anniversary. We enjoyed the spa and the on site restaurants. The staff was so friendly and accommodating. I had mentioned our anniversary while booking the room, and they went above and beyond making our stay feel special. They decorated our room and had a special dessert made for us. It was a great experience and we will be back for sure. I highly recommend!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calamity and comfort in Northern Okinawa
Excellent property with great facilities and services. Spa was excellent. And everything sits in calming trees and ocean view.
Stayed 5 nights in Apr 2020

10/10 Excellent

James, Okinawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facility were amazing! The staff went above and beyond for my wife’s birthday and our 26th wedding anniversary! I can not thank them enough. The facility is absolutely beautiful. We will be back.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! A vacation within a Vacation!
Wow! Absolutely amazing. Their service was hands down incredible. We were able to use the spa for “free” since it was included in our cost. Breakfast was included as well and I would highly recommend trying to the Japense breakfast - also - it’s a buffet sit down style (currently in March of 2020) so you can order essentially as much as you like (insider note). Speaking of which, if you have gluten allergies - the Ritz is so incredibly accommodating at all of their restaurants including the breakfast. Their chefs are knowledgeable too. Definitely try the Kise restaurant since it may be one of our top food experiences. The spa is amazing along with the massages and facials. Yoga was for free and I’d encourage you to join if that’s your thing. The Helios “Awamori” distillery tour was really cool and you were able to drink as much as you want. It’s a vacation within a vacation when you stay here: the toiletries, rainfall shower, turn down service, coffee machine, tea, complimentary water, etc. side note: the “airport shuttle“ is actually the island’s bus which is very affordable but just get a taxi if you’re coming in late to Naha airport or rent a car. Ritz will pick you up and drop you off at the bus station. No, this hotel is not near the beach, it is a 20-minute walk. If you like to golf this seems like you’re best bet. Again, we had such an incredible once I a lifetime experiences. Yes, the Ritz are worldwide but we believe this is at the highest caliber.
Kise restaurant’s “foie gras”
Okinawan Wagyu sirloin at Kise
Kise
Kise
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay!
Great stay! Love Okinawa and loved staying at the ritz! Beautiful facilities and super comfortable room. The bar is such an amazing experience - the bartender was amazing and made it such a wonderful experience. Would definitely recommend and hope to be back soon. Only weird thing is that you have to pay to use the steam room facilities with a day pass - seems like it should be included with the high room rate if your a guest... but everything else was great.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel and i am sure i will come again. The only problem is the gym is very difficult to find and there is no signage for it. The staff told us it opened 24 hours but it seemed it was not as all door closed after 9pm.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jinhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the world !
Thank you very much for all!! We really think that it was the best hotel ever!! Service was remarkably amazing and everything was top touch !! Really awesome and thankful about all !
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent service and always ready in assistance to assure guest a comfortable stay👍👍👍👍👍
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019