We stayed at Hoteiya to celebrate my grandmother’s birthday, and it was our best experience yet! I am so thankful that we were able to stay in this ryokan. Four generations, from my 2-year-old daughter to my grandmother in her 90s, still talk about how wonderful our stay at the ryokan was, and of course, all other family members loved it too. We stayed in the Fuji room, which was spacious, extremely clean, and very well-maintained. Both the indoor and outdoor hot springs were amazing. Outdoor one is definitely enough for 4 people.
Everyone who worked there was top-notch and friendly. We love traveling in many countries, but I have never met this super friendly receptionist ever in my life!(She has short hair)
I had seen some negative reviews about their kaiseki, but after experiencing it, I felt that it was a huge waste of my time. Each course was super tasty and extremely fresh, with a wide variety, and the portion sizes were perfect, even for my husband. Everyone was so impressed with the food. If we visit again, we will definitely stay for more than one night and, obviously, go back to Hoteiya.