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Umino hotel Hajime

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Umino hotel Hajime

Property entrance
Exterior
Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking
Reception
Combined shower/bathtub, free toiletries, hair dryer, slippers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
3-14-8 Kitahama, Beppu, Oita-ken, 874-0920
  • Beppu Tower
    2 min walk
  • 炭火焼肉韓国苑別府店
    1 min walk
  • Beppu Station
    9 min walk
  • Oita (OIT)
    34 min drive

Room options

View all photos for Twin Room with City View (Max Two Guests), Non Smoking

Twin Room with City View (Max Two Guests), Non Smoking

Twin Room with City View (Max Two Guests), Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room with Ocean View, Non Smoking

Traditional Twin Room with Ocean View, Non Smoking

Traditional Twin Room with Ocean View, Non Smoking

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese-Style Room with Ocean View Non-Smoking

In-room safe, desk, blackout curtains, soundproofing

Japanese-Style Room with Ocean View Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Twin beds with observatory bath, Non Smoking

Japanese Style Room, Twin beds with observatory bath, Non Smoking

Japanese Style Room, Twin beds with observatory bath, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, Non Smoking, City View (Japanese Style,Run of the House)

In-room safe, desk, blackout curtains, soundproofing

Traditional Room, Non Smoking, City View (Japanese Style,Run of the House)

  • 16 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking

Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking

Japanese Style Room, Ocean View, with Ceramic Bath Non-Smoking

  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • 20.0 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western-Style Room (2 Single Beds and 4 Japanese Futon)

In-room safe, desk, blackout curtains, soundproofing

Japanese Western-Style Room (2 Single Beds and 4 Japanese Futon)

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Japanese/Western-Style Superior Room (2 Single Beds and 2 Japanese Futon) w/Inner Bath, Non Smoking

Japanese/Western-Style Superior Room (2 Single Beds and 2 Japanese Futon) w/Inner Bath, Non Smoking

Japanese/Western-Style Superior Room (2 Single Beds and 2 Japanese Futon) w/Inner Bath, Non Smoking

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Similar properties

Exterior

Beppu Hattou Onyado Nono Beppu

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (157)
The price is €254
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Beppu Hattou Onyado Nono Beppu

About this property

Umino hotel Hajime

Ryokan with a full-service spa, a short walk to Takegawara Onsen
This smoke-free ryokan features a full-service spa, a restaurant, and self parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite.
Umino hotel Hajime offers 35 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Umino hotel Hajime. During your stay, you're just a quick walk from Takegawara Onsen. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Onsite recreation includes hot springs
  • Just a 1-minute drive from Takegawara Onsen and 6 minutes from Hells of Beppu
There's a restaurant on site. Public spaces have free WiFi. As a guest of Umino hotel Hajime, you'll find a full-service spa and hot springs. Umino hotel Hajime also features a vending machine, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star Beppu ryokan is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 9 AM.
Onsite venue - restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 550 per night)

Food and drink

  • Full breakfast available for a fee daily 7 AM–9 AM: JPY 2500 for adults and JPY 2500 for children
  • 1 restaurant

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM to midnight
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3300.0 per day.
  • Cribs (infant beds) are available for JPY 2200.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2500 for adults and JPY 2500 for children
  • Self parking fee: JPY 550 per night
  • Crib (infant bed) fee: JPY 2200.0 per day
  • Rollaway bed fee: JPY 3300.0 per day
  • Facilities fee: JPY 2200 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 0 - 5 years old for breakfast.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Umikaoru Yado Hotel New Matsumi Beppu
Umikaoru Yado Hotel New Matsumi
Umikaoru Yado New Matsumi Beppu
Umikaoru Yado New Matsumi
Umino hotel Hajime Beppu
Umino hotel Hajime Ryokan
Umino hotel Hajime Ryokan Beppu
Umikaoru Yado Hotel New Matsumi

Umino hotel Hajime Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 685 reviews" "
Rating 8 - Good. 271 out of 685 reviews" "
Rating 6 - Okay. 74 out of 685 reviews" "
Rating 4 - Poor. 28 out of 685 reviews" "
Rating 2 - Terrible. 13 out of 685 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meng Guan

Stayed 1 night in Feb 2024

6/10 Okay

Maisie

Liked: Cleanliness, room comfort
Disliked: Staff & service
An Ok place
In the name of eco mindedness, there is not much service. We told front desk that our bathroom sink has bad drainage, water would fill up sink and drains super slow, plus our drinking water tank is almost empty, yet nothing happened. Location of hotel is great though with front view of the sea.
Stayed 2 nights in Dec 2023

8/10 Good

Kunio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view and close to Beppu station.
Stayed 2 nights in Nov 2023

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Ryokan, a little old but a very nice place to rest for the night. Right by the coast so good access to water and the rooms tub had a sea view. Close by is the dining/shopping area around Beppu station which was nice, and we had a car to get to the further places of interest. We might hesitate to stay again in the future. The windows desperately need mosquito nets! We opened them to let some air in and also while having a private onsen and spent the first night hunting down all the little bugs that got in. Even now my partner and I are still battling the bites. The private onsen also needs a good clean and repaint. The water and tub were fantastic but the room it’s in is a little gross looking in the light.
Stayed 2 nights in Oct 2023

10/10 Excellent

Norikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the onsen, staffs and room cleanness. Next time, l'll bring my shoes to use gym. Thank you.
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent traditional Japanese meals and onsen
Stayed 1 night in Sep 2023

10/10 Excellent

YUK YING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility for drinking water supply in a room, room is well keeping new & clean. Will recommend my friend to stay at this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
very good view hotel
Stayed 2 nights in Jun 2023

8/10 Good

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean
Stayed 1 night in May 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small traditional hotel. Great staff and ocean view.
Stayed 1 night in May 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Older more traditional Japanese style hotel. Very good service and excellent staff.
Stayed 1 night in May 2023

10/10 Excellent

Shuang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view from the room is amazing. The staff is friendly. There are nearby convenience stores. And we have tried the hotel's complimentary indoor and outdoor onsens which are good too. Recommended!
Stayed 1 night in Apr 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. I felt like I got the ryokan experience here. Not to mention the fantastic view
Stayed 1 night in Apr 2023

4/10 Poor

Hester

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked this hotel specifically for the private onsen experience. I was aware prior booking that the hotel is old and based on reviews and pictures, the hotel seem to have made improvements and maintained good quality standard. To my disappointment the bath/private onsen in our room was way off from the picture advertised. There was mold on the walls, on the sliding door..every where including where the water comes and also drain. we we’re exhausted from a long trip to get to this property looking forward to relaxing bath ..which we did not get due to probably health hazards for having that amount of mold everywhere.
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The magnificent view of the ocean.
Stayed 2 nights in Apr 2023

8/10 Good

Anne

Stayed 1 night in Apr 2023

8/10 Good

Chua

Stayed 1 night in Mar 2023

10/10 Excellent

Rosalina

Stayed 1 night in Mar 2023

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
no coffee for breakfast. only Japanese for questions.
Stayed 1 night in Feb 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the experience we had here. Rooms were clean and very spacious by Japanese standards. While the private Bath’s a tad old, we still loved every bit of this traditional experience. Enjoyed the hot spring facilities too. Would return!

6/10 Okay

Stephane

Liked: Cleanliness, amenities
Liked: - Superb, spacious room, with a beautiful view. I woke up and wondered for a few seconds whether I was on a moving ship - Good breakfast - Close (1-2 min) to Beppu Tower bus stop Did not like: - I did not feel comfortable with the staff. They would not even try to speak Japanese to me, even though I replied in Japanese to them. Neither Japanese nor English is my native language, but I want to speak Japanese while in Japan, and have had many wonderful experiences doing so -It's one thing switching, 勝手に, to English as a default, it's another thing rushing customers in, then from one place to the other (temperature-measuring stand, hand-disinfecting stand, proper check-in, amenity, elevator), using gestures and isolated words, as a substitute for language. Politeness is lost in the process. From the first to the last second I was in that hotel, I felt not welcomed. I do understand that the lobby was crowded at check-in, but it never got better - The main window in my room did not close properly. All night, I could feel a flow of cold air on every part of my body that was not shrouded by the (otherwise warm) futon. The room never really got warm. Under normal circumstances, I would have contacted the front desk before even going to bed, but based on my previous interactions I felt the interaction would go terribly - A bit more to say, but no characters left. Nothing really bad, but still. Two words : look elsewhere
Stayed 1 night in Jan 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little ryokan for a reasonable price
Great ryokan. We paid for half-board, so dinner and breakfast were included. Typical kaiseki dinner. Rooftop bath was amazing. The public baths overlook the sea and provides an incredible view. On the men's side there are two baths indoor, one hot and one cold. There's also a dry sauna and an outdoor bath.
Stayed 1 night in Jan 2023

4/10 Poor

Lia

8/10 Good

Yuen, Chi Sheung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and a walk in the morning is refreshing.
Stayed 1 night in Nov 2022