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Hotel Acuario

2.0 star property

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Photo gallery for Hotel Acuario

Reception
Exterior
Interior detail
Economy Room
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
85 Calle Moctezuma Centro, Ocotlan, JAL, 47980
  • Lake Chapala
    ‪8 min drive‬
  • Mezcala Island
    ‪47 min drive‬
  • Chapala Malecon
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room, 2 Double Beds

Comfort Double Room, 2 Double Beds

Comfort Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Hotel Acuario

Hotel in Ocotlan with a 24-hour front desk
Dry cleaning, a 24-hour front desk, and free newspapers are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a banquet hall are onsite. Change of towels is available on request.
Hotel Acuario offers 39 accommodations with air conditioning. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.
Hotel Acuario features free WiFi in public areas, plus dry cleaning service.
  • Free WiFi
  • Free extended parking
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • 2.9 mi (4.7 km) from Lake Chapala and 26.5 mi (42.6 km) from Regional "Dr. Juan José Espinoza" Cultural Center
Hotel Acuario offers its guests a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi is free in public spaces. Hotel Acuario also features a front-desk safe, an elevator, and a water dispenser.

This Ocotlan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (43 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acuario

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Acuario Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Diego

Stayed 1 night in Nov 2024

4/10 Poor

Oscar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service
Stayed 4 nights in Jan 2024

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
Rooms are extremely noisy, you can hear everything. There’s no amenities, not a lot of plus to charge your phone, the TV is tiny and there’s holes in the restroom. They start cleaning around 6am so the noise will wake you up, there’s also a bar next door that you can hear the music blasting until 2-3am so you’ll only get a few hours of sleep until the cleaning noise wakes you up. The mattress was so hard it resembled the floor. On top of that, they take your room key everytime you exit and you have to ask for it back when you re enter. When it’s late at night they close the front door so you have to wait and knock until someone opens. Would t stay here again, I didn’t really sleep the whole time.
Stayed 4 nights in Jan 2024

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property
Stayed 1 night in Nov 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the hotel area was dirty , On the last of stay a Bar close to hotel had music all night until 1AM, early that morning their were other guest in the hotel how had on music very loud started at 6:am . but luckily it was are last day. Other that that no other issues
Stayed 7 nights in Oct 2023

10/10 Excellent

MAURO

Stayed 2 nights in Aug 2023

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son muy amables. La suite está muy cómoda, camas confortables.
Stayed 1 night in Dec 2024

6/10 Okay

Andres

Stayed 1 night in Nov 2024

8/10 Good

Gabriel

Stayed 1 night in Aug 2024

6/10 Okay

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Lugar comodo
Stayed 1 night in Jun 2024

2/10 Terrible

Raymundo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La tarifa de la propiedad en la propiedad es mucho menor a la que Expedia me cobró. Tengo las tarifas del hotel en una fotografía. Me siento estafado por Expedia.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Genial
Stayed 1 night in Jan 2024

10/10 Excellent

Iveth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio, camas duras, mucho ruido
Stayed 7 nights in Dec 2023

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones pequenas muy comodas agua muy caliente y rapida. El unico inconveniete es el ruido tan temprano que hacen por la manana. Tal vez me toco una habitacion muy cerca del lobby despues de una noche larga se antoja despertar mas tarde y por lo menos en esa area no se puede de tanto rudio. Pero igual hay varias habitaciones mas retiradas cuestion que revisen antes eso de reservar
Stayed 1 night in Dec 2023

2/10 Terrible

Erik

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Mayolo

Stayed 2 nights in Nov 2023

10/10 Excellent

EVA MARGARITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente,limpio
Stayed 1 night in Oct 2023

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2023

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2023