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3.5 out of 5

"Spent 10 days here. Nice hotel. Own private beach and two pools - both of which were open for our whole holiday. One was open 24hrs a day which is a f ... " More

By a verified traveller on Fri 04 Jan 2019

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Emerald Lanai Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Diamond Ocean View Concierge

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Haven 1-Bedroom Ocean Front Butler Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sapphire Ocean View Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

1-Bedroom Ocean View Butler Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive, you'll be within walking distance of Green Grotto Caves. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking
  • For dining with a beachfront location, stop by Aquamarina Beach Grill, one of the property's 6 restaurants and 7 bars/lounges
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with body treatments, massages or reflexology at Radiant Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • 7 minutes by car from Dunn's River Falls and 10 minutes from Jamaica Beaches
  • Airport shuttle service available for a fee

Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive

Everyone (1) Family (1)
4 out of 5
Spent 10 days here. Nice hotel. Own private beach and two pools - both of which were open for our whole holiday. One was open 24hrs a day which is a first for the hotels which ive stayed at. Food was of a high standard and we did not get upset stomachs at all. As with any All Inclusive holiday, the choice of food did get a bit repetitive after about the 6th or 7th day but this was to be expected and for a small complex, the hotel did all they could to keep the food choice varied. Staff were all very friendly. Entertainment staff were so energetic and lovely. Always trying to get holiday makers involved in activities but did not force you if joining in isnt your thing. Excursions we did: 1. Dunns River Falls - worth spending half a day here to climb the falls. 2. Luminous lagoon - something to do for an evening. Worth the experience. Kids enjoyed more than adults. We were a bit underwhelmed by it. 3. Kingston - we were disappointed. You dont see much of kingston at all and pretty much visit the bob marley museum then get ice cream at devon house. Not worth it Only bad points: 1. No information whatsoever was given to us about the hotel or the excursions, you had to find the person responsible for dealing with stuff and ask every question under the sun to find out what you wanted to know. And even then the answers were vague. 2. Evening entertainment lacked slightly, there wasnt really anything of much interest going on (apart from a steel band one night who were fab).

Posted by , from Didcot, UK on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Velona W.

Dear Guest: Thank you for choosing our resort and for sharing the feedback on your experience. So sorry about the upset stomach but happy that our hotel nurse was on hand to assist in this regard. Each morning at 11 a.m. in the lobby, the entertainment team conducts orientation for all guests - this information is posted in the hotel's newsletter, The Jewel Times, which is placed in each guest's welcome package. This orientation takes the guest on a tour of all the activities that happen on the property, off property tours, restaurants, excursions, all in all, it speaks to everything that the guest wishes to know. It is very important that our guests are treated to the very best vacation experience and so we will continue to work diligently on all areas of our product and service to ensure that is a reality for all. Your patronage is appreciated, and we hope that you will give us another opportunity to be of service to you again in the future. Kind regards

3 out of 5
sehr nettes Personal, kleine übersichtliche Infrastruktur. Küche mittelmässig

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Carol Davis

Dear Guest: Thank you for choosing our resort as your vacation destination. Your support is truly appreciated. We note your concerns and thank you for bringing the issues to our attention. We offer our sincere apologies for any inconvenience caused you as a result of the matters brought to our attention. We will use these comments to take corrective action. It was again our privilege to host you, and we hope to be given another opportunity to serve you again in the future. Best regards,

About the Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive

Location Mammee Bay, Ocho Rios,

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Tennis lessons
  • Windsurfing
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Sailing included
  • 24-hour room service
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available drinks included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Transport to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - green fees included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Windsurfing not included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Service charge included
  • Additional service charge accepted
  • All meals included
  • Minibar (all drinks included)
  • All on-site activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers outdoor tennis courts, a steam room and a fitness centre. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Ocho Rios hotel.

  • 250 guestrooms or units
  • 3 levels
  • 4 buildings
  • 6 dining venues
  • 7 bars or lounges
  • Built in 1958
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive offers 250 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Aquamarina Beach Grill – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Coral Cafe – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Moonstone by Dominic – This restaurant specialises in Italian cuisine and only serves dinner.

Platinum – Overlooking the garden, this fine-dining restaurant serves breakfast and dinner.

The Jade Samurai – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

A private beach and 4 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golf lessons on site
  • Golfing nearby
  • Volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Radiant Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Jewel Dunn's River Beach Ocho Rios
  • Jewel Dunn's River Beach Resort All Inclusive
  • Jewel Dunn's River Beach Resort All Inclusive Ocho Rios
  • Jewel Dunn’s River Resort Curio Collection Hilton Ocho Rios
  • Jewel Dunn’s River Curio Collection Hilton Ocho Rios
  • Jewel Dunns River Resort All Inclusive Curio Hilton Ocho Rios
  • Jewel Dunns River Resort All Inclusive Curio Hilton
  • Jewel Dunns River Curio Hilton Ocho Rios
  • Jewel Dunn's River Adult Beach All-Inclusive Ocho Rios
  • Jewel Dunn's River Adult Beach Resort Spa All Inclusive
  • Jewel Dunn's River Adult Beach Resort All-Inclusive Ocho Rios
  • Jewel Dunns River Resort All Inclusive Curio by Hilton
  • Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive Hotel
  • Jewel Dunn's River Adult Beach Resort All-Inclusive
  • Jewel Dunn's River Adult Beach All-Inclusive
  • Hotel Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive
  • Jewel Dunn's River Beach Resort Spa All Inclusive
  • Jewel Dunn’s River Resort Spa Curio Collection by Hilton
  • Jewel Dunn’s River Resort All Inclusive Curio by Hilton
  • Jewel Dunn's River Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.