Hillview at Mystic Ridge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hillview at Mystic Ridge

Outdoor pool
Terrace/patio
Desk, blackout curtains, iron/ironing board, bed sheets
Exterior
42-inch Smart TV with cable channels, Netflix, streaming services

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
DaCosta Dr, Ocho Rios
  • Turtle River Park
    4 min walk
  • Ocho Rios Craft Market
    4 min walk
  • Turtle Beach
    7 min walk
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    17 min drive

Room options

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite, 1 Bedroom, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Loft, 1 King Bed, Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hillview at Mystic Ridge

Guesthouse in Ocho Rios with spa services and an outdoor pool
This guesthouse features an outdoor pool, a poolside bar, and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hillview at Mystic Ridge offers 18 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Hillview at Mystic Ridge. During your stay, you're just a quick walk from Turtle River Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Just a 4-minute walk from Turtle River Park and 4 minutes by foot from Ocho Rios Craft Market
  • Airport shuttle service available for a fee
As a guest of Hillview at Mystic Ridge, you'll find an outdoor pool, spa services, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios guesthouse.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 swim-up bar and 1 poolside bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Microwave
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hillview at Mystic Ridge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hillview at Mystic Ridge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 7:00 AM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hillview Mystic Ridge Condo Ocho Rios
Hillview Mystic Ridge Condo
Hillview Mystic Ridge Ocho Rios
Hillview Mystic Ridge
Hillview at Mystic Ridge Ocho Rios
Hillview at Mystic Ridge Guesthouse
Hillview at Mystic Ridge Guesthouse Ocho Rios

Hillview at Mystic Ridge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 198 reviews" "
Rating 8 - Good. 59 out of 198 reviews" "
Rating 6 - Okay. 37 out of 198 reviews" "
Rating 4 - Poor. 14 out of 198 reviews" "
Rating 2 - Terrible. 32 out of 198 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kourtneigh-Michelle

Disliked: Staff & service
I booked the space for my mom and aunt. There was no clear path to get to the room. There were no blankets and the sheets were very thin. The towels were very old, the kettle didn’t work. The fridge was not plugged in. They got there really late and someone met us with the key which was fine but they literally did not hesitate to leave very early the next morning. Their general feedback was that they wouldn’t recommend to anyone.
Stayed 1 night in Sep 2024

6/10 Okay

Hyden

Travelled with partner
The quietness and location
Stayed 3 nights in Sep 2024

6/10 Okay

Yiliang

Liked: Property conditions & facilities
On average
Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne, Red Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Elaine, Amoreira, Obidos

Travelled with family
Liked: Staff & service, amenities
The property was exactly what my son and I wanted. Very close to the centre of Ocho Rios with its excellent cuisine. 24 hour security. Simple, adequate and clean rooms. Restaurant was not open but they had a grill at the pool bar, plus a van came round every morning to sell freshly cooked Jamaican delicacies.
Stayed 9 nights in Aug 2024

8/10 Good

Jonathan

Stayed 1 night in Apr 2024

8/10 Good

Segale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would recommend. Only problem i had was the wifi was terrible but apart from that everything else was great. I would definitely booked with them again.
Stayed 7 nights in Aug 2024

2/10 Terrible

Shantel

Never stayed and they still charged me took money out my account and left me out of pocket sending links to pay that dont even work to pay avoid dont reserve they take ur money
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice space
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and chill place, very clean and stagf was amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s overall a great property. Just love it there.
Stayed 1 night in Aug 2024

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Sazeka

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff was kind n considerate
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom needs to be update with towel holder. Very rusted. Other than it was very nice!
Stayed 1 night in Jul 2024

8/10 Good

Steve

Stayed 3 nights in Jul 2024

8/10 Good

Shamada

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like that the property was quiet even tho the pool was near the room and music was playing it was at a set pace .The staff are so friendly and welcoming.Would definitely recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

LaTaya Dee

Travelled with pets
Please improve property appearance and cleanliness. Those two things alone will make me want to visit again . Until then I’ll seek alternative accommodation
Stayed 6 nights in Feb 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacationers beware OF ANTS AND CRAWLING INSECTS IN AND AROUND THE PROPERTY, THEY CHARGE FOR USED TOWELS AND WASHCLOTH CLAIMED IT WAD SOILED. $20.00 USD FOR A WASHCLOTH WITH MANGO STAINED. TV NOT WORKING. THE SINK WAS SHAKY AND FELL AND DAMAGED MY HUSBAND'S FINGER.
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suck up nature
We had a awesome stay. Check in was quick. Love the design- suck up nature on the balacony. We felt safe and lifeguard at pool. Ideal spot to get to entertainment dunns river, dolphin cove, margaretta ville- alot to keep you busy while relating. I had to make last minute adjustment to my stay and it was so easy to accomplish- just an alright and refund. Place is clean, grounds well kepth and it as a kitchen! Price is good. Loved it! It's definitely a redo!
Stayed 4 nights in Jul 2024

8/10 Good

Kirk, Pembroke Pines

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Nottora

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind ,willing to help respectful. They allow too much young men to enter the property. They just come and sit around the pool for no reason didn't trust them.Never comfortable to go by the pool because of them .
Stayed 15 nights in Jun 2024

10/10 Excellent

Lonnie

Stayed 5 nights in Apr 2024

8/10 Good

Dagmar

Travelled with partner
Liked: Staff & service
The property needs some updating and the restaurant is closed but they do have a small bar by the pool you can order some fast food if needed. Rooms need a mirror cause there’s no mirrors at all to see yourself when getting ready. Otherwise for the price it’s not a bad stay.
Stayed 1 night in Jun 2024

4/10 Poor

Antonette

Disliked: Cleanliness, property conditions & facilities
I like the view. But this place is run down and in need of repair the bathroom was rusted
Stayed 3 nights in Jun 2024