8/10 Good
Inette B.
11 Aug 2024
Prompt response to concerns
We were concerned when we first arrived because the property had not been cleaned from the last occupant. But the owner responded right away trying to contact the original cleaning company. When that failed she found another cleaning company to come right away. Since we were not able to get in right away the owner reimbursed us for dinner we went to have while we waited for the cleaning and reimbursed part of of the fees. She was very gracious and apologetic and I could tell in her voice she was frustrated with the situation and maybe embarrassed that this happened. But despite this snafu at the beginning everything else with the property went well. The condo unit was nicely decorated, beds comfortable and had everything we needed for an enjoyable stay.
Inette B.
Stayed 3 nights in Aug 2024