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Hotel Casa del Sótano

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Design Studio Suite, 1 Bedroom, Terrace, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Santo Domingo Square
    ‪4 min walk‬
  • Church of Santo Domingo de Guzman
    ‪4 min walk‬
  • Andador de Macedonia Alcala
    ‪5 min walk‬
  • Oaxaca Intl. (OAX)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

Adults-only Oaxaca inn in Oaxaca Centro with a fitness center
A restaurant, a fitness center, and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Zocalo Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a gift shop, and a terrace
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Santo Domingo Square and 4 minutes by foot from Church of Santo Domingo de Guzman
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 689 ft from 8:00 AM to 9:00 PM; booking required

Food and drink

  • English breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 350 per person
  • 1 restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Fitness centre
  • Spa services

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 985 reviews" "
Rating 8 - Good. 239 out of 985 reviews" "
Rating 6 - Okay. 87 out of 985 reviews" "
Rating 4 - Poor. 32 out of 985 reviews" "
Rating 2 - Terrible. 9 out of 985 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Claudia

Liked: Staff & service, amenities
Disliked: Cleanliness
We didn’t get our room cleaned, we told the receptionist and he just said that we didn’t say we wanted our room cleaned. Any other hotel they clean your room unless you put the thing on the door that you don’t want to. Also I struggled a lot to sleep cos you could hear everything. People in the middle of the night yelling and loud music really early in the morning from the kitchen when the staff was getting breakfast ready
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly really enjoyed the visit
Stayed 4 nights in Oct 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 4 nights in Oct 2024

8/10 Good

Robert Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous property -- a real gem. Thin curtains, room doesn't get dark for sleeping. Shower doesn't drain properly in room 1. Nice Oaxacan mole tamales breakfast! There is a lookout with a great view of the city but it closed at 7 pm so no night panorama. Definitely recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Love staying at casa del sótano always feels like home!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Josè

Stayed 3 nights in Sep 2024

10/10 Excellent

sanjuanita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice and clean hotel, well located, parking will Be a plus
Stayed 1 night in Sep 2024

10/10 Excellent

steven eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our week in Oaxaca , Hotel Solano was great , excellent restaurant . The staff was fantastic .
Stayed 6 nights in Sep 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is walking distance from great restaurants and churches
Stayed 4 nights in Sep 2024

6/10 Okay

Therese

Liked: Cleanliness
Room fine, but no natural light. No water at all one day. Great breakfast with very friendly staff. Front desk staff mixed. A fantastic lady who helped with all queries. However other staff not helpful and somewhat surly.
Stayed 4 nights in Sep 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, nice food, nice rooms and perfect location
Stayed 3 nights in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and green
Near everything yet tucked away from the hustle and bustle of downtown. Beautiful inner garden with a simple yet tasty breakfast and lunch restaurant— and a small but cozy rooftop pool.
Stayed 6 nights in Sep 2024

10/10 Excellent

Javier

Stayed 6 nights in Sep 2024

10/10 Excellent

Kurt Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful garden area and a great restaurant/bar with Letty and Yvonne
Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Amenities
The hotel is an old colonial house with an interior patio. It is in an excellent location. 6 minutes from the Santo Domingo plaza and Cathedral ( a real jewel to visit) and at 10 minuts from el Zocalo the main square of Oaxaca Excellent quality/price
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
La estancia debe ser actualizada, sobre todo el baño. Además no existe una buena conexión de wifi.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

EDWARD

Liked: Cleanliness, staff & service
Food at the restaurant was great but rooms are to small hotel is somehow different to other hotels in the area to many stairs you may feel claustrophobic walking space way to narrow.
Stayed 1 night in Sep 2024

10/10 Excellent

Kwok Hung

Stayed 2 nights in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

ANA LAURA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó el hotel en general, mucho su ubicación y el personal de recepción, el restaurante y personal, pero el cuarto estaba muy oscuro y se nos tapó la coladera de la regadera y descompuso la válvula de sapo y creo faltó limpieza en el lavamanos
Stayed 3 nights in Aug 2024