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Hotel Casa del Sótano

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Design Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View
Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Santo Domingo Square
    4 min walk
  • Church of Santo Domingo de Guzman
    4 min walk
  • Andador de Macedonia Alcala
    5 min walk
  • Oaxaca Intl. (OAX)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa del Sótano

Adults-only Oaxaca inn in Oaxaca Centro with a fitness center
A restaurant, a fitness center, and spa services are available at this smoke-free inn. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Casa del Sótano's great location gets high marks from our customers. During your stay, you're just a quick walk from Zocalo Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Raíces Restaurante
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a gift shop, and a terrace
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Just a 4-minute walk from Santo Domingo Square and 4 minutes by foot from Church of Santo Domingo de Guzman
There's a restaurant on site. WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 689 ft from 8:00 AM to 9:00 PM; booking required

Food and drink

  • English breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 350 per person
  • 1 restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Fitness centre
  • Spa services

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 966 reviews" "
Rating 8 - Good. 236 out of 966 reviews" "
Rating 6 - Okay. 86 out of 966 reviews" "
Rating 4 - Poor. 31 out of 966 reviews" "
Rating 2 - Terrible. 9 out of 966 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Stayed 6 nights in Sep 2024

10/10 Excellent

Kurt Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful garden area and a great restaurant/bar with Letty and Yvonne
Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Amenities
The hotel is an old colonial house with an interior patio. It is in an excellent location. 6 minutes from the Santo Domingo plaza and Cathedral ( a real jewel to visit) and at 10 minuts from el Zocalo the main square of Oaxaca Excellent quality/price
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
La estancia debe ser actualizada, sobre todo el baño. Además no existe una buena conexión de wifi.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

EDWARD

Liked: Cleanliness, staff & service
Food at the restaurant was great but rooms are to small hotel is somehow different to other hotels in the area to many stairs you may feel claustrophobic walking space way to narrow.
Stayed 1 night in Sep 2024

10/10 Excellent

Kwok Hung

Stayed 2 nights in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

ANA LAURA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó el hotel en general, mucho su ubicación y el personal de recepción, el restaurante y personal, pero el cuarto estaba muy oscuro y se nos tapó la coladera de la regadera y descompuso la válvula de sapo y creo faltó limpieza en el lavamanos
Stayed 3 nights in Aug 2024

10/10 Excellent

Yesenia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff was so nice and friendly… food was delicious….. Letty and Ivonne were the cook and waitress and they were so polite from the first day we got there…. Would definitely recommend it… as well as the staff … the hotel was clean …
Stayed 2 nights in Aug 2024

10/10 Excellent

Fermin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hacienda style property, Amazing staff and breakfast it's amazing only thing is that they don't have a party garage. But there's 2 parking garages a block away. Will stay again 👍👍👍
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Eoin

Disliked: Room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolina

Stayed 2 nights in Aug 2024

8/10 Good

jessy

Stayed 3 nights in Aug 2024

10/10 Excellent

Danny

Stayed 4 nights in Jul 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and, old romantic house.
Stayed 1 night in Jul 2024

6/10 Okay

Alma, Centervillew

Travelled with family
Over all it was a good stay. However it was on a busy street and also it felt less safe than other place we stayed in downtown. The girl at the front desk was friendly and helpful, however there was a guys that was at the front desk sometimes and he was cold and unfriendly like we were bothering him when we dropped and picked up the room key.
Stayed 5 nights in Aug 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent week staying here. It was not far from the Zocalo.
Stayed 5 nights in May 2024

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Overall well kept , great bed , fan didn’t work:(
Stayed 3 nights in Aug 2024