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Heritage Inn Express Hayward

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heritage Inn Express Hayward

Room, 2 Queen Beds, Non Smoking
Exterior
Vending machine
Reception
Room, 1 King Bed, Non Smoking

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Southland Mall
    2 min drive
  • Vua Pho
    1 min walk
  • Hayward Station
    13 min walk
  • Oakland, CA (OAK-Oakland Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About this property

Heritage Inn Express Hayward

Motel in Hayward with free parking
A meeting room, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff, a banquet hall, and a vending machine are onsite.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Heritage Inn Express Hayward, you'll be within walking distance of Hayward Flight. Free WiFi in public areas, free self parking, and a meeting room are available.
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, a multilingual staff, and an elevator
  • 14 minutes by foot from Hayward Flight and a 2-minute drive from Kennedy Park
  • Pets welcome for a fee
Heritage Inn Express Hayward offers its guests a vending machine, multilingual staff, and an elevator. WiFi is free in public spaces. Self parking is free.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.4
Rating 10 - Excellent. 196 out of 1003 reviews" "
Rating 8 - Good. 158 out of 1003 reviews" "
Rating 6 - Okay. 127 out of 1003 reviews" "
Rating 4 - Poor. 129 out of 1003 reviews" "
Rating 2 - Terrible. 393 out of 1003 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

VERONICA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. As we were walking down the stairs a crazy guy popped out from under the stairs and asked if we had any Crystal to buy. The front desk staff tried to enter my room last at night. I called up front and he said that he didn't think anyone was in the room, very strange. People were fighting late in the night screaming yelling and kicking doors. On Expedia it looked nice once you arrive a way different look. Never again. Please don't stay at this hotel. It should be removed from all sites for renting a room. It's a homeless hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting hotel
Our stay was okay. Couldn't sleep good because I was concerned that someone would break in through the door which was damaged and didn't look well. The clerk gave us a different room than the one we originally booked and he stated that the original room had some problems. The tv didn't work, we had to unplug the fridge to be use the microwave. The rest room was dirty and the toilet was disgusting.
Stayed 1 night in Sep 2024

2/10 Terrible

Ronald

Stayed 16 nights in Aug 2024

2/10 Terrible

John Martin-Louis Ceballos

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like this property. I felt unsafe, my car felt unsafe. The photos of the property did not represent what room actually looked like. Pictures do lie. Real pictures of the room needs to be posted so you do not waste your time booking as it is misleading.
Stayed 1 night in Sep 2024

2/10 Terrible

DEBRA

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The ceiling in the room had mildew. The pool was disgusting. We didnt stay, we had to find another room. I took pictures of the room. I feel I should be reimbursed. You should take this off your list of hotels.
Stayed 1 night in Sep 2024

4/10 Poor

kar sing

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 2 nights in Sep 2024

10/10 Excellent

Faalalanu, HAYWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel…
Stayed 7 nights in Sep 2024

8/10 Good

Edgar

Stayed 1 night in Sep 2024

10/10 Excellent

Deshaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Jordis

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 1 night in Aug 2024

4/10 Poor

Leonard

Travelled with family
Liked: Staff & service
Outside was not nice room was ok tv did not work
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the living atmosphere!!
Stayed 6 nights in Aug 2024

2/10 Terrible

Zenon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 7 nights in Aug 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. I couldn’t even stay here. The room smelt like pee and cigarette and weed. There was probably a drug deal going on in the parking lot. I informed the staff it was highly unsafe to stay here just for possibly infection/illness or just general safety concerns especially being a woman traveling alone. They are still fighting with the refund. But I was only there for maybe 10 minutes at most. I repeat do NOT stay here, don’t let the cheap price sell you. I only needed something to rest for a few hours cuz I had such a long drive. Didn’t work out that and I had to leave immediately and just finished my drive.
Stayed 1 night in Aug 2024

10/10 Excellent

Faalalanu, HAYWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is friendly and very helpful.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sherdenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and property maintained well.
Stayed 18 nights in Aug 2024

8/10 Good

Bryan Jasper

Liked: Cleanliness, staff & service
It was on downtown Hayward close to where we need to be.
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are filthy, dirty and smelly. The rooms did not look anything like the photos online.
Stayed 4 nights in Aug 2024

4/10 Poor

Emi

I don’t know why they sprayed this order. It smells a strong chemical.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Angel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a family place
The pictures do not match the place. It’s very low maintenance the place is run down and looks very dangerous
Stayed 1 night in Aug 2024