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Palm Garden Lodge

2.5 star property

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Photo gallery for Palm Garden Lodge

Garden
Lobby
Family Apartment | Living area
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Lake shore, Nyayumba, Rubavu
  • Nyamyumba Hot Springs
    ‪11 min drive‬
  • Rwanda Tourism University College
    ‪20 min drive‬
  • Université Libre de Kigali
    ‪21 min drive‬
  • Gisenyi (GYI)
    ‪33 min drive‬

Room options

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The price is €147
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

Palm Garden Lodge

Beach location and outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and barbecue grills.
Palm Garden Lodge offers 8 accommodations. Bathrooms include showers, slippers, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.
During your stay at Palm Garden Lodge, you'll be close to Nyamyumba Hot Springs. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • 3.5 mi (5.7 km) from Nyamyumba Hot Springs and 7.6 mi (12.2 km) from Gisenyi Beach
  • Airport shuttle service available for a fee
Palm Garden Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Palm Garden Lodge. Free self parking is available.

This Nyayumba hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Palm Garden Lodge has a restaurant on site.
Room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Slippers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palm Garden Lodge Gisenyi
Palm Garden Gisenyi
Palm Garden Lodge Hotel
Palm Garden Lodge Nyayumba
Palm Garden Lodge Hotel Nyayumba

Palm Garden Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018